HiQ Lanark
Call us on 01555 661316
HiQ Lanark car tyre specialist stocks leading tyre brands such as Goodyear, Dunlop, Fulda, Sava, Michelin, Pirelli and Bridgestone also offers car servicing, MOT tests, exhausts, batteries and much more to keep your car in tip top condition.
How to find us
188 Hyndford Road Lanark Lanarkshire, ML11 9BG
Our opening times
Monday - Friday: 08:30-17:30
Saturday: 08:30-16:00
Sunday 11:00-15:00
Get in touch
- Tel: 01555 661316
- Fax: 01555 664123
- Email: hiqlanark@gmail.com
HiQ Lanark is operated under franchise by C M Car Services Ltd.
ATA - Automotive Technician Accreditation
HiQ Franchise Award 2010
What Our Customers Say About Us
Dr W.T.Hannay
21st May 2013
speedy service, car ready as arranged
0 out of 0 people found this review helpful , did you?
Steven Gray
4th May 2013
Bunch of great guys at this garage another happy customer. Thanks again for fitting my van in it was very much appreciated.
0 out of 0 people found this review helpful , did you?
Robert Redpath
1st May 2013
Visited garage on Monday to get puncture fixed and other tyres checked told by staff that tyre should be replaced as wall was damaged.Other tyres had short life left in them .Went home and thought about price and service ,phoned garage up next day and booked car in to get other tyres replaced .Very happy with price and service received .Clair you are a breath of fresh air will be back
0 out of 0 people found this review helpful , did you?
S. Richland
7th March 2013
Visited this store monday, very happy with the service I got.
What a great team you have. I will be back again.
0 out of 0 people found this review helpful , did you?
Peter Manson
25th February 2013
recommended by a friend was highly impressed.
0 out of 0 people found this review helpful , did you?
Mrs S Morton
29th December 2012
Many thanks Calum for fixing my car the noise is gone. Thank god was driving me mad.
0 out of 0 people found this review helpful , did you?
Pam McMorran
20th December 2012
i have visted a few times over the years, and once again left thanking staff and grateful for fixing my tyres, however due to my recent experience i doubt whether i should have returned after my first visit! i needed one tyre fixed, mechanic told me the other front tyre was "bauld" so i asked him to replace it. After speaking to my husband, he had checked my tyre tread that morning and it was road legal and not needing replaced at that time - and i had a spare i could have swapped if it was necessary! my husband phoned the staff and questioned what happended - he was advised that tyres approaching 3mm is recommended to be replaced and i had asked mechanic to do it. Let me make it clear that at no time did the mechanic say this was a recommendation only or imply that the "bauld" tyres were in fact road legal. The sign behind the shop counter about not carrying out any unnecessary work is rubbish. Unless you know about cars and exactly what needs done i woudln't trust the staff and would advise getting a second opinion before getting a costly bill. i wonder how many of the other 5 star reviews may have been mislead due to lack of knowledge.
3 out of 3 people found this review helpful , did you?
Michael
19th December 2012
I was very impressed by the service and courtesy of all staff i came in contact with. Even though you did not have correct tyres in stock i was more then happy with ther temporary solution provided.
1 out of 1 people found this review helpful , did you?
Rober Nicol
26th September 2012
Hi
Thanks for getting me back on the road so quickly,
greatr serv as usual
0 out of 0 people found this review helpful , did you?
Mrs A. Casselton
30th June 2012
Great Service - had my mot service and tyres fitted tues. many thanks.
2 out of 2 people found this review helpful , did you?
Dr I. Downing
9th April 2012
Excellent service once again. Thank You to all at lanark store for prompt service.
1 out of 1 people found this review helpful , did you?
George Samson
6th April 2012
very friendly and very helpful, and a great price thanks
1 out of 1 people found this review helpful , did you?
Kiera Tait
27th March 2012
Hi my car was in last friday with the bad breaks. Cannot believe the difference, my car feels great now.
Thanks for taking the time to explain the problem usually i feel awkward when it comes to getting the car fixed as i only know how to drive them full stop.
Thanks allot guys I will be back in for my mot which i think is september :)
- Kiera Tait (Black Renault Clio)
3 out of 3 people found this review helpful , did you?
Leona Scott
9th March 2012
mr friend recomended hiq and i was very please with price and service.
4 out of 4 people found this review helpful , did you?
Paul Ross
9th March 2012
got my tyres at a snip of the price compared to others in the area.
thanks will use again
3 out of 3 people found this review helpful , did you?
Rob Ross
9th March 2012
had my brakes repaired and back on the roadin jig time, thanks guys
2 out of 2 people found this review helpful , did you?
Sarah Keenan
8th March 2012
Thank you so much for fitting in my polo yesterday for the mot especially when you were fully booked. Cannot believe I had been so far out with the dates. Great service i will defo be back for my brake pads soon. Thanks again
3 out of 3 people found this review helpful , did you?
Fred Keller
8th March 2012
thanks for fitting me in on such short notice
6 out of 6 people found this review helpful , did you?
Alan Gracie
8th March 2012
Been visiting for years, staff great and very friendly.
3 out of 3 people found this review helpful , did you?
Stuart Fox
23rd February 2012
Had my MOT done in jig time.
Thanks for picking me up as well.
4 out of 4 people found this review helpful , did you?
Jenna Little
22nd February 2012
My car was in yesterday for its service and mot , great service at a great price thank you... i will be back soon for my front tyres :)
3 out of 3 people found this review helpful , did you?
Tam Anderson
22nd February 2012
I have being using hiq lanark for years now , always very helpful and i always get star treatment.
They drop me off and pick me up again when my service is completed.
Now all my family use them.
What a service many thanks.
5 out of 5 people found this review helpful , did you?
Magaret Wilson
21st February 2012
I was advised by a friend of mine to use Hi-q lanark.
Was very impressed with the service from start to finish.
Very polite and helpful and very knowledgable many thanks.
2 out of 2 people found this review helpful , did you?
Gerry Dewar
21st February 2012
Had a puncture and took my car to another competitor who said the tyre could not be repaired.
Went to Hi-Q Lanark the tyre fitter looked at the tyre and said he could repair it perefectly safely as it was well within the criteria required.
Thanks for your honestly I will definetly be back.
5 out of 5 people found this review helpful , did you?
Jim Dickson
21st February 2012
My family and I have been using Hi-Q Lanark for years.
Always great service and vety competive prices.
keep up the good work.
3 out of 3 people found this review helpful , did you?
Alex Robertson
21st February 2012
These guys are great nothing is too much bother to them.
By far the best garage I have ever used.
Honest hard working guys don't say that to often when it comes to visiting garages.
4 out of 4 people found this review helpful , did you?
Sarah
12th January 2012
Staff were brilliant and so quick. Would definitely go back again.
4 out of 4 people found this review helpful , did you?
Claire
24th January 2012
Thank you for taking your time to complete our online questionnaire, your feedback is very important to us and very much appreciated.
Mr Richard Clark
7th January 2012
GREAT SERVICE VISITED THIS STORE 06/01/12
6 out of 6 people found this review helpful , did you?
Claire
24th January 2012
Thank you for taking your time to complete our online questionnaire, your feedback is very important to us and very much appreciated.
Mrs Angus
31st December 2011
I had a burst tyre miles from home hiq came out fixed my tyre and got me mobile again - thank you very much great service.
4 out of 4 people found this review helpful , did you?
Claire
24th January 2012
Thank you for taking your time to complete our online questionnaire, your feedback is very important to us and very much appreciated.
Gillian Bryce
21st December 2011
We received very good service from hiq lanark, staff were very polite & helpful.
My car was repaired in great time, and at a fraction of the cost my local main dealer were trying to charge me. Very happy and will return again for any future repairs I require.
5 out of 5 people found this review helpful , did you?
Claire
24th January 2012
Thank you for taking your time to complete our online questionnaire, your feedback is very important to us and very much appreciated.
dawn batey
25th November 2011
i have been to hi-q lanark several times and i have yet to come away with the job that i have asked for to be done. i was in recently to get a puncture in my tyre fixed and was informed by the "expert" that it just needed a rim seal valve so i assumed that he knew what he was talking about and left, i only got 20 miles before i checked the tyre again and it was flat! I promptly phoned hi-q to let them know that it was flat and he said he was surprised but that he would fix it if i brought it in again. I brought the car in the next day and was made to feel like i was a leper and was the recipient of some very dirty looks from some of the other mechanics and the one that was fixing my car refused to speak to me or my husband until we kept on prompting him and then it was only to tell us what we already knew. DISGRACEFUL SERVICE, AND DISGUSTING BEHAVIOUR, I WILL NOT USE THIS GARAGE AGAIN .
7 out of 15 people found this review helpful , did you?
Claire
24th January 2012
Firstly, I would like to thank you for your feedback.
At Hi-Q Lanark we pride ourselves not only on the quality of the work we carry out, but also the level of customer service that we provide.
I am truly disappointed to hear that your experience at Hi-Q Lanark did not match your expectations.
I would welcome the opportunity to discuss this matter with you.
Please do not hesitate to contact me on the telephone number provided.
Write a Review
Have you visited a HiQ Store recently? How did we measure up?
Mirror hanger
Everyone who visits our centre gets to fill in a questionnaire about what we're doing well and where we can do better. Because we always aim to deliver great service, we're always listening to you.
Customers level of satisfaction
- 137/149 said they were highly satisfied
- 12/149 said they were fairly satisfied
- 0/149 said they were fairly dissatisfied
- 0/149 said they were highly dissatisfied
Based on the customers visit, they rated HiQ Lanark's staff members
- 122/144 said excellent
- 22/144 said satisfactory
- 0/144 said below average
- 0/144 said poor
Would they use HiQ Lanark again?
- 144/144 said yes
- 0/144 said no
Would recommend HiQ Lanark to a friend or family member?
- 145/145 said yes
- 0/145 said no
What made our customer choose HiQ Lanark
- 97 said they've been visiting for years
- 17 said they were recommended
- 53 said they chose based on the convenience of the location
- 24 said they chose because of the price they were quoted
- 14 said they chose because of the range of services offered
- 4 said 'other'

Calum Mason
21st December 2012
Hi I am sorry to hear your visit didn't meet your expectations.I was present that day and remember the vehicle coming for a puncture which was found to be bald on one side and other one was 2mm.This is when we advise tyres be replaced as braking and handling is dramatically increased, in fact all tyre and car manufacturers agree tyres should be replaced at 3mm. I have included a report from Auto Express on this subject which may help you understand why we advised them. Unfortunately I cannot fit in the full story due character limitation.
Thousands of accidents a year on Britain’s roads could be prevented if the minimum tyre tread depth is increased by 1.4mm, according to the shock findings of an Auto Express investigation. In the first study of its kind, Auto Express compared how much more quickly a car fitted with tyres that have 3mm of tread left on can halt from 70mph in the wet, as opposed to when the rubber is on the 1.6mm legal limit.
Braking performance in the wet drops off significantly once the tyre’s tread level falls below 3mm. The test found it can take a staggering 44 metres - about 10 car lengths
Government statistics show one in five of the 98,845 serious injuries and fatalities resulting from motoring accidents in wet conditions involved cars skidding.
Chris Wakley, from the Tyre Industry Council, a safety organisation supported by manufacturers said: “These new findings are shocking. They show for the first time how dramatic the reduction in braking performance can be between tyres with 3mm and 1.6mm of tread at motorway speeds in the wet.
He continued: “Sadly, most drivers don’t realise how important the condition of their tyres is. They often only find out too late; when they are braking to avoid an obstacle and the car doesn’t stop.”
For the full story, see this month's Auto Express, issue 917,
Should you require any more assistance please feel free to contact me on 01555 661316. Regards Calum