HiQ St. Austell car tyre specialist stocks leading tyre brands such as Goodyear, Dunlop, Fulda, Sava, Michelin, Pirelli and Bridgestone also offers car servicing, MOT tests, exhausts, batteries and much more to keep your car in tip top condition.

How to find us

Trevarrick Truro Road St. Austell Cornwall, PL25 5JN

Our opening times

Monday - Friday: 08:30-17:30

Saturday: 08:30-12:30

Get in touch

HiQ St. Austell is operated under franchise by Justin Roberton Ltd.

ATA - Automotive Technician Accreditation

HiQ Customer service Excellence Award 2011

What Our Customers Say About Us

Lee

18th February 2012

Lee gave HiQ St. Austell 4/5

Quickly served, the best price around and colleague was great! Thank you!

1 out of 1 people found this review helpful , did you?

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If you have visited HiQ St. Austell before let us know what you thought using the questions below - we'd really appreciate your feedback.

What made you choose HiQ St. Austell?

Thinking about your visit, how would you rate your level of satisfaction?

Based on your visit, how would you rate our staff?

Would you use HiQ St. Austell again?

Would you recommend HiQ St. Austell to a friend or family member?

Win £1,500 for your supermarket shopping. Simply comlete and return this questionnaire for your change to win.

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terms and conditions

Questionnaire terms and conditions

  1. No purchase necessary. To enter the prize draw simply complete the entry form and send it directly to HiQ Supermarket Promotion, HiQ Customer Care, FREEPOST MID21236, Wolverhampton WV5 7BR. Only entries received on the official form will be deemed valid.
  2. This competition is open to all UK residents aged 18 years or over, excluding HiQ/Goodyear Dunlop Tyres UK Limited employees and their immediate families, participating tyre dealers and their employees, Goodyear Dunlop and HiQ agents and anyone professionally connected with the promotion.
  3. The closing date for receipt of entries is 31.01.2013.
  4. Only one entry per household.
  5. No cash alternative is available and all rewards are non transferable.
  6. The winner will be selected at random under independent supervision from all valid entries on 28.02.2013.
  7. The first entry selected will win supermarket shopping vouchers up to the value of £1,500 payable in Tesco, Sainsbury’s or suitable alternative local supplier to be redeemed against groceries, fuel or other goods as outlined in the voucher suppliers terms and conditions.
  8. The promoter’s decision is final and no correspondence will be entered into.
  9. The winner will be notified by telephone within 7 days of the draw date.
  10. No cash alternative or other alternative prizes are available, except that in the event of circumstances outside of its control, the promoter reserves the right to award similar prizes of equal or greater value.
  11. By entering this promotion all participants understand that HiQ may use comments for marketing purposes, including publication of feedback data on HiQ Online unless they have specifically requested otherwise.
  12. By entering this promotion all participants will be deemed to have accepted and be bound by these terms and conditions. All entry instructions form part of these terms and conditions.
  13. The name and county of the winner will be made available on request to those enclosing a stamped addressed envelope to HiQ Supermarket Promotion, HiQ Customer Care, FREEPOST MID21236, Wolverhampton WV5 7BR.
  14. The winner may be required to take part in related publicity. Promoter HiQ/Goodyear Dunlop UK Tyres Limited, TyreFort, 88-98 Wingfoot Way, Erdington, Birmingham B24 9HY.

Mirror hanger

Everyone who visits our centre gets to fill in a questionnaire about what we're doing well and where we can do better. Because we always aim to deliver great service, we're always listening to you.

Customers level of satisfaction

  • 87/96 said they were highly satisfied
  • 9/96 said they were fairly satisfied
  • 0/96 said they were fairly dissatisfied
  • 0/96 said they were highly dissatisfied

Based on the customers visit, they rated HiQ St. Austell's staff members

  • 77/95 said excellent
  • 18/95 said satisfactory
  • 0/95 said below average
  • 0/95 said poor

Would they use HiQ St. Austell again?

  • 94/95 said yes
  • 1/95 said no

Would recommend HiQ St. Austell to a friend or family member?

  • 94/98 said yes
  • 4/98 said no

What made our customer choose HiQ St. Austell

  • 49 said they've been visiting for years
  • 19 said they were recommended
  • 23 said they chose based on the convenience of the location
  • 21 said they chose because of the price they were quoted
  • 11 said they chose because of the range of services offered
  • 5 said 'other'

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