HiQBTCC

No hidden costs - all the prices we quote you include VAT, valve and balance, fitting and recycling of replaced tyres. Fitting to the highest standards - it's fast, friendly, reliable and we will never carry out work without your permission. We don't use jargon - we'll explain the work we've done in plain English and answer any questions you have. Local service with national standards - HiQ Centres are audited to ensure they all offer you better service and standards. Our on-line tyre finder makes it easy to choose the right brand and size for your car and driving requirements. Choosing a preferred time and location for fitting - just bring your email confirmation to your appointment and we'll do the rest. Fitting while you wait, in a clean, friendly and welcoming environment


For tyre technical help, or to check your order, just call our friendly contact centre.

HiQ Online Customer Service
0800 077 8105

HiQ Fleet Recovery Service
0800 474 474

HiQ Fleet Customer Enquiries
0800 138 1007

We do…


Your A to Z of motoring gobbledygook

BS AU 159f

The British Standard for tyre repairs for vehicles used on the road. We carry out all tyre repairs to this British Standard.

Balance

'Balance' is used to describe how a car feels. A balanced car is one that feels in harmony with its driver, whose front and rear wheels grip in an even manner. It also concerns the feel from the car's steering and the sensitivity of its controls, such as throttle and brakes.

Balancing

This is the process of trueing wheel/tyre spin to remove the slight differences in a tyre and wheel assembly. This eliminates steering vibration and uneven tyre wear. To do this we use balancing weights that are discretely attached to wheel rims

Bead

The area of the tyre that is in contact with the wheel rim. The bead carries a multi-layer steel band and a shape that helps hold the tyre on the rim.

Brake assist

This is an extra safety system in more advanced cars. It senses the speed of the driver's reaction and the attitude of the car and judges if extra braking is needed to compensate for you not having depressed the pedal fully.

Brake horsepower

This is the most common measure of an engine's power. It is calculated from the engine's torque (see Torque). The more able the engine is to push against a resisting force (essentially a brake), the more powerful it is, and hence the name brake horsepower. The name dates from the industrial revolution, when a steam engine was rated by how many horses it replaced.


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