What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

Latest Trustpilot reviews

7 days ago
Very Friendly staff

Excellent service by the very friendly and helpful Colin. We’ll certainly be back!

Mark Owens
9 days ago
I'm really pleased my car is fixed!

I'm really pleased my car is fixed!! I've been using HiQ in Bedford almost 10 years and I would definitely recommend them. Martin and Colin are super helpful, trustworthy and honest. Thank you.

Mr Curtis
24 days ago
Excellent service.no time waster.

Excellent service.no time waster.

Harish Thapar

Customer Reviews

K Sparks posted this review on

K Sparks gave HiQ Bedford 5/5

Had the car booked in for new tyres and to investigate a ‘rattling’ sound. Work was completed quickly and no charge for fixing the rattling sound! Staff very friendly, professional and take the time to explain work completed! Highly recommend!

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M Morris posted this review on

M Morris gave HiQ Bedford 4/5

There was a problem with getting the tyres I'd ordered (system said instock but when I turned up for the fitting it turned out that the warehouse was empty), which gave me a real problem. Colin rose to the occasion with a most helpful solution - I cannot praise his customer service attitudes too highly - which got me back on the road legally with almost no delay. The admin that runs HiQ did not impress me but Colin's drive to ensure that the customer did not suffer was admirable. I would give him five stars plus, but HiQ admin an over-generous one.

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J Stringer posted this review on

J Stringer gave HiQ Bedford 5/5

HiQ have come to my rescue 3 times in Bedford and once in Truro. The staff have always been friendly and helpful. Most importantly they have got me on my way again quickly and efficiently at a fair price. Would definitely recommend this garage. Thank you.

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Alex Hunt posted this review on

Alex Hunt gave HiQ Bedford 5/5

It's been nearly 4 years since my last review on here, but I really had to acknowledge again the EXCELLENT customer service and helpfulness of both Colin and Stuart at Hi-Q Bedford. I returned from holiday to find one of my rear coil springs had failed and the car was not able to be driven. As I was then straight back to work and had to borrow my wife's car, Colin arranged for my car to be picked up from my home and then fitted two new rear coil springs the same morning. I didn't ask in advance how much it was going to cost, as I trust they will never overcharge for work, and was again pleasantly surprised at the final bill. Thanks yet again for your help and great service!

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Judy posted this review on

Judy gave HiQ Bedford 5/5

Friendly reliable service, never feared of being ripped off, always honest advice given and good prices quoted. 

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Alex Hunt posted this review on

Alex Hunt gave HiQ Bedford 5/5

I can't fault Stuart, Colin or Patrick - great guys, doing a great job, at a great price. Oh, I suppose Colin's jokes could do with improving! ;)

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