What our customer say about us
We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.
Very fast, efficient service, but more importantly they were able to do the job when I wanted not at a time to suit themselves, and supply the tyre I wanted at a competitive price. Technicians were very courteous, I would definitely recommend HiQ to my friends and colleagues.Maurice Ullman
We're very helpful and understood what I wanted without treating me like a fool just because I am a womanJ Marsh
I recently bought 2 Goodyear run flats from Bury St Edmunds HiQ for a very competitive price and in addition they came with Tesco Vouchers. I have always found there service efficient and friendly. I also took my daughters car in to have the front tyres inspected which I thought needed replacing. Despite having the tyres in stock I was advised they still had several thousand miles on them which was subsequently borne out when it sailed through it's MOT. I will certainly recommend them and since they are national it is worth bearing in mind that if there were a problem they are always on hand.ALISON HARRIS
Anna Russell posted this review on
So grateful to the lovely team at HiQ Bury st Edmunds for really going above and beyond! After a bad experience at another garage I felt totally confident that my car was in good hands. Not only did my visit cost me far less that I had anticipated but they even fixed my number plate for me free of charge. Great service all round.
George Mckeown posted this review on
I was a bit worried when I rang and found they had a new manager but there was no need because I found that Andrew was very knowledgable and friendly.Booked in for work to be done,all done very promptly.Had some suggestions after mot from Damien which were very helpful and hopefully will save me money down the line.Had work done as he suggested even though was not an mot fail.Had slight engine fault and their technician, (I think it was Jim) rectified pretty quickly. On returning to pick up vehicle was nice to see an old face(not that he looks old) Steve is still there. Still seem to have a good team here.Comfortable seats while you are waiting and a choice of coffe,tea etc.Why would you want to go anywhere else. Back next week with my other vehicle.
Andrew Herbert posted this review on
I've used HIQ at Bury St Edmunds twice in the last year since moving to the area and both times I've received outstanding service. The first time, I had two front tyres replaced and the tracking looked at. The latest time around, I took my car in to get its headlight levels adjusted because they'd been thrown out after accident damage repair. The work was done in less than five minutes and I wan't even charged for it... I can't exactly imagine that ever happening at a dealership! I'm impressed by the professionalism and courtesy shown by the friendly staff there and I won't hesitate to go back in future as and when the need arises. Book with confidence!
Andrew Herbert posted this review on
I've used HIQ at Bury St Edmunds twice in the last year since moving to the area and both times I've received outstanding service. The first time, I had two front tyres replaced and the tracking looked at. The latest time around, I took my car in to get its headlight levels adjusted because they'd been thrown out after accident damage repair work. The work was done in less than five minutes and I wan't even charged for the work... I can't exactly imagine that ever happening at a dealership! I'm impressed by the professionalism and courtesy shown by the friendly staff there and I won't hesitate to go back in future as and when the need arises. Book with confidence!
T Hatch posted this review on
I needed two new tyres and found HiQ to be very competitively priced. I didn't get quite what I had asked for but the very lovely Harley explained why and I am very happy with the new tyres. I was able to book online which was convenient and it didn't take them long to get my tyres which aren't the easiest to find! It was also done quicker than expected!
George mckeown posted this review on
Had electrical problem and was not sure if they covered this.having used recently for M O T and service thought I would ring to check.spoke to Harley who assured me in his usual efficient manner that they could do the work,and more than this he said he thought he knew what the problem was by speaking to me.I asked when he could do it and was told bring it in tomorrow if you can.on arrival the next day the part had already arrived in anticipation.i left car for a couple of hours and Harley's prognosis was spot on.the job and a couple of other problems fixed and ready to go.Im sure if this was a hotel it would be 5star rated.great customer service and knowledge of the job.seems like a great team with a great all round mechanical knowledge.many thanks HI Q Bury see you next time.
Monte Delaney posted this review on
Although I've visited HiQ before and have always been happy with the service I've received, i found new manager Harley an absolute gentleman .I have 100% trust in the b.s.e.branch and would advise anyone to give them a try .Very professional staff .Helpful ,honest ,and very competitive prices .Highly recommended. Thank you all
Tim Rice posted this review on
Many thanks to Harley and the team.As a driving instructor,I can't be off the road for long.I would like to thank Harley for explaining things in simple terms for me and for also advising me on future work needing to be done.Really impressed with Harleys customer service and would recommend anyone needed work doing on their car to visit Harley and his team.
John Magnus posted this review on
Hi guys Just had to write to thank you for yet another great customer experience on my visit beginning of April, this time for an m.o.t. Your expertise, helpfulness and courtesy in my opinion is second to none. It is this that keeps me coming back year after year for tyres,m.o.t and advice. As well as the peace of mind your customers receive with regard to never undertaking unnecessary work. All the team deserve a pat on the back, but must on this occasion say a special thanks to the young guy who served me. I spent my career in customer service and this guy has got it down to a tee, great attitude,pleasant manner, and finished by wishing both my wife and I a great weekend. Thank you guys....I'll be back????
George Mckeown posted this review on
Had been using for over 20 years but had disagreement with manager at the time about 2years ago.phoned on off chance and spoke to Peter who told me there had been some changes with management.phoned next day to book in and spoke to Harley .this was the first time speaking to him and I was pleasantly surprised by his excellent telephone manner.As I had dealt with Steve for past 20years I asked if I could speak to him.nice to hear that steve and Damien are still with company as they are both people I would put my trust in. MOT done some work needed and booked in for next week.looks like they have a good team back again so will continue to use for my cars in future.
Berni Pardue posted this review on
Recently got my mot done here. Really great, helpful, friendly staff. The customer service from manager Harley left me more than happy to entrust my car to him, and the superb team at Bury HiQ. Will definitely return!
John Norrington posted this review on
Harley the location manager epitomises customer service in every possible way. The Bury business has change beyond recognition and I shall be back. Many thanks, John Norrington
Bruce Gent posted this review on
My ageing Renault Clio is an important family car. It had developed a nasty knocking and I was very concerned that repair costs would be prohibitive. It also needed an annual service and MOT. I chose Hi Q In Bury St Edmunds as I went there last year for new tyres and was impressed with the good service. I was impressed with the initial response to my telephone enquiry, which was both courteous and helpful, enabling me to book my car in promptly for diagnostics and repair work. The gentleman (Harley) who dealt with me both on the telephone and in person was brilliant. The service provided was efficient, courteous, informed and reassuring. Although the final bill was fairly hefty due to some major repairs, service and MOT, I was actually pleasantly surprised as I had expected it to be more. I would say the costs represented good value. The quality of service was excellent; friendly, informative and professional. This was a really pleasant experience compared to other garages I have used over the years. Well done to Hi Q and especially to Harley at Bury St Edmunds for providing excellent value-for-money service and for keeping my aged Clio going! A worrying and potentially very expensive episode was genuinely made pleasant. I will definitely visit again.
Malcolm Dreyer posted this review on
I recently brought my wife's car in for a service and MOT. The garage and the customer waiting room were spotlessly clean and tidy, the staff were courteous and efficient and also extremely helpful. They called me to discuss various issues, all of which were resolved the same day. The prices were very reasonable and fully explained by the staff. They ordered a tyre which arrived and was fitted the following day. I can honestly say that everything about HiQ in Bury was perfect and I have never visited a better garage in forty years of driving. Thank-you HiQ. We will definitely be back!
Sandor Sas posted this review on
Great service and helpful freindly staff ,I using 10 year ago the services they always explaned what was wrong ,I satisfield and very recommend all drivers?
Kelly Bishop posted this review on
I came here for a full service and MOT, excellent service and even got a complimentary hot chocolate BONUS!! All the guys are really friendly and know their stuff, would highly recommend!
Leonard Bowling posted this review on
Have used HiQ for a few years now mainly for tyres, and always found there prices as good as anyone.I visited today for exhaust problems with my wifes Micra.I phoned Nick at HiQ yesterday, and he gave price for the worst senario,but would only do whats necessary.Visited today and they said only the back box and flange gaskets were needed.Unfortunatley the new box was a different make and they had to alter things for box to mate up with front box.It caused quite a lot of work for fitter, but got there in the end.Nick kept me informed of everything going on and was very impressed with this.It would probably been easier to fit both boxes but they only fitted what was needed. LOTS OF THANKS TO ALL
David Vollmer posted this review on
Our classic Saab broke down on the way to Harwich and the ferry to Hoek van Holland. This was on a Tuesday. We turned into this garage (first one off the roundabout in Bury St Edmunds) just before closing time. The looked at the problem and it was clear we would not be going anywhere further that day. An unhealthy noise, smoke, iron dust on the engine. We could leave the car there and they looked at it the next day. The problem was a worn-out crankshaft pully. This needed to be replaced, but a new pully could not be sourced in the UK. From Sweden it would take 5-7 days. As we needed to be back in The Netherlands we rang our own (specialised) garage Haaima in the Netherlands on the Wednesday afternoon. They sent the part, which arrived Friday afternoon. By 11:00 the next day we were on our way back to The Netherlands. All along Nick, the manager, was willing to think along with us as to the best solution and was also pleased to let us source the required part from our local garage at home. As nice as Bury is, we were glad to be on our way after four days instead of extending our stay to more than a week. Thanks to the cooperation of the garage. And the repair was perfect. Otherwise I would be writing this review from France or Belgium.
Jon Blackstone posted this review on
Called in without appointment and work carried out promptly.
Scott Carey posted this review on
NIck was amazing he really helped me out and got my car back on the road his customer service and prompt response was above and beyond the call of duty . I would recommend strongly to use Hi Q at bury. Thank you to Nick and his team for the highest and most quality customer service that I've received in a long time ????
Jade Sephen posted this review on
Really friendly and helpful staff. Constant updates on my car and what was happening. Work was completed on schedule and great prices aswell.
Keely Newman posted this review on
Fantastic service all round ! Great prices and the manager couldn't be more helpful all round a great company
Jennifer Scarff posted this review on
Easy website to use to get a quote and book for a tyre fitting which was offered the next day (to allow delivery of the tyre needed). Waiting area clean, plenty of magazines and free hot drinks available to customers. Excellent.
kelly richer posted this review on
Very quick and prompt service, manager Nick Hepden goes above and beyond his duty of care to provide services to admend the problem/s to your vehicle. If they cannot deal with the issue on site, he will provide you with places that can. I find the job they do is very satisfactory and very reasonable. i would most definitely use these again and definitely recommend to others. Complete trust in these guys.
Lindsay Walsh posted this review on
Brilliant service and friendly helpfull staff. Great priced great service all round Well done lads
Vanessa Mcnicol posted this review on
Great service, attention to detail is excellent The manager Nick Hepden goes beyond his line of work to sort out problems even if the garage is unable to do fix the ptoblem he will find the correct place for you to take your car.Highly recommended to friends and family.
Amy Jordan posted this review on
Excellent, rapid service, had all my tyres changed and tracking realigned with no fuss. Have been using Hi Q at Bury for years and will always recommend them to friends and family!
Tracy Taylor posted this review on
Excellent service ... quick and efficient Friendly staff
Nigel Mutimer posted this review on
Really good customer service with prompt tyre fitting and courteous attention. Prices good, and beat other quotes for same type of tyre.
Kim Morrison posted this review on
Excellent service from Nick and his team. Not only replaced my front tyres but sorted out the tracking which needed more than just alignment as it had seized up. Thanks so much for sorting it.
mark tayler posted this review on
just booked for an mot which the car passed great knowledge base from mot examiner and friendly staff , made me feel very welcome ++++++ all the way
Andrew Catton posted this review on
Very impressed with the service offered by your local manager. Both on my initial telephone enquiry and on my visit to have the quoted work carried out. Nick understood what I was asking for, obtained the correct tyres in very quick time and had them fitted without delay at a very competitive price. All that could have been asked for...plus. Thank you Chaps for looking after me...and my car. Looking forward to seeing you again...but hopefully...not for a little while.
shane tooke posted this review on
ordered my 4 dunlop sports tyres online.very good communication through email and text , very quick fitting and service from nick was excellent will be going again cheers shane
David Barratt posted this review on
Outstanding efficiency, quality and courtesy; magnificent service at every level. Impossible to fault (unlike my beloved Woves' defence this season).
Caroline Coe posted this review on
Booked an MOT test. finished within the hour. Friendly staff and the free Starbucks coffee reward a bonus.
Emily S posted this review on
Came in for two new tyres today, the advance booking was quick and easy and I received updates telling me my tyres had been ordered and subsequently delivered which was nice. Staff very friendly, nice comfortable waiting room and free tea/coffee, what more could you want? Will probably be visiting again.
J White posted this review on
Easy to see range of prices online which appeared fairly competitive. Not sure if booking online gets you a discount. The work was carried out promptly and advice given about condition of brakes. The rating system used in the review is very narrow with 2 or 4 choices for most categories. A 1 to 10 rating would make it easier to leave a review. For example in one category I was between 'Fairly Satisfied' and 'Highly Satisfied'.
Brigid Morgan posted this review on
The tyres of my car have been regularly checked and when necessary changed, here for years because I have always been so pleased with the service. All the staff are very pleasant and helpful and I have every confidence in them.
David Fordham posted this review on
Nice to go for my MOT and see most of the staff who have been there for years which says something for the branch/company to keep the staff there seeing the loyal faces assures me that I am not getting ripped off as they also know my face
Richard George posted this review on
"Excellent service and advice". The whole experience was super quick without any fuss. Nick was extremely knowledgable and polite. Thank you again.
angela owen posted this review on
Very good service & very pleasant. let me go into town & leave car there so that was nice. got my shopping done although the job only took half an hour my shopping was alot longer !
Greg Hart posted this review on
Nobody likes taking their car for its MOT but the staff were polite, anticipated my arrival, the premises were really smart, the job started and finished when they said it would (and the old girl even passed its test!). I'll use you again Greg Hart
Jason Scott posted this review on
Excellent service, brilliant staff and very resourceful.
Alex Hamilton posted this review on
Have had an issue with my air-con and i have never meet a dedicated team who worked tirelessly to fix all the issues with it at an unbeatable price
Bob Wade posted this review on
When I first contacted HiQ by phone for a quote I was impressed by the way that Nick dealt with my enquiry. He gave clear answers and offered me a very competitive price quote for two tyres. On arrival at HiQ Bury St Edmunds I was greeted in a courteous and friendly way by Nick. My car was taken into the workshop on time and the tyres were fitted promptly. Whilst the tyres were being fitted I was provided with coffee and offered a seat in the waiting room. I am a stickler for good quality of service and Nick and his team certainly provided it. The work was inspected by Nick and he even went to the extent of cleaning a couple of minor rubber marks off the wheel rims. Well done and thanks to Nick and your team. I would not hesitate to use your services in the future.
Susan posted this review on
Thank you for fitting me in at short notice, Nice comfortable reception and very friendly staff.
Len Golding posted this review on
I always have great service and advise from this store, Thanks guys and keep up the good work.
john posted this review on
Ordered tyres giving one months notice by email. received estimated delivery date by email. Contacted to give further notice of arrival as travelling from overseas. Received further advice on the date. Flew in and arrived at the prebooked appoitment time. the manger appeared unprepared and phoned the supplier who gave him a date two weeks later. Had booked winter tyres as need them for my two week holiday with my child in the car. felt very let down and disappointed. i would recommended some customer service training for the front line service desk staff.
jane posted this review on
Used for service and MOT on my daughter's car after recommendation from a friend. Very good service and helpful staff. As a female I have often felt uncomfortable in this typically 'man's world', however no such problem at hi q, very happy to return in the future and to recommend to others.
Kirsty posted this review on
I had a disaster Monday morning with a nail in my front tyre, and drove a long way to work slowly with a flat tyre! I was really flapping when I got to work because I couldn't find a place that would come fit 2 new tyres for me today - then my colleague found HiQ Bury St Edmunds, which is 5 minutes away from me. I called them up, the guy I spoke with was really friendly, told me to bring my car to them straight away and they will sort the tyres and tracking for me. I was waiting for a lift - and the car was already in the workshop before I got picked up! phone call within the hour to say all tyres and tracking has been done and could be collected. I'm really pleased with the speediness and great service I was provided today - I would certainly recommend these guys to anyone and will be using them again in future.
Andrew Foster posted this review on
I needed a MOT doing today and Nick was very helpful in getting me booked in at ultra short notice. Also, I have used HiQ for tyres in the last month or so and again, the team were polite and efficient. Will definitely be going back. Thanks again !!
Ben posted this review on
Polite greeting, friendly and professional service. Booked through black circles, work started bang on time and was completed very quickly. Felt confident in the product and fitting. Will definitely use again and have already been recommending!
Ben Ramsay posted this review on
Great service from Nick and the rest of the staff. Really made a lot of effort to diagnose and fix a major issue, and managed to keep the cost down by taking the time to shop around for the best value parts.
Hayley posted this review on
Professional, efficient and friendly service every time. Fitted me in at very short notice and nothing too much trouble. Great to deal with people you can trust. Really recommend these guys and have been coming back for years.
Richard Wayland posted this review on
.Very helpful staff, quick and efficient.
victoria posted this review on
Popped in for emergency new tyres, sorted within the hour. Great advice, super helpful, transparent pricing, not sold anything I didn't need. Will definitely come here again!
Fordham posted this review on
Nice to see most of the original staff there working under the new manager gives you trust and faith in the bussiness
Currie posted this review on
Urgently required MOT today for Tax disk called round Bury no one could help (hols, no answers or no availability etc) found HIQ online called them quick response, no problems, booked in, great service and reliable. Very happy you have saved our week otherwise we would of had no car to drive!! Will be back in 2015 as we have a few other tweeks needing fixing and now we have found you sure we will use again. Many thanks would definately recommend. A+++
Chris posted this review on
One of my run flat tyre was badly damaged. Limped to Tesco,Bury, who recommended this store behind their shop. Service was well above the call of duty. They didn't have this specialist tyre, unsurprisingly, but they phoned, found one, and brought it back. They fitted it. Then, again beyond the call of duty, they read the handbook and initialiased it, making the tyre register for the run flat indicator. Outstandingly good service.
Veronika posted this review on
Visited HIQ late afternoon, they not only fixed the problem even though it was minor it only took them about 20 minutes. I was happy to drive back to Ipswich knowing they have done a good job and the car was safe. I can not recommend them enough, not just professional but also with a smile on their face, best service I have had in a garage, will be back again!
Nick Bonfield posted this review on
Used Bury St. Edmund's branch for the first time, very hassle free transaction, placed the order for four tyres via black circle, received a booking in time by instant e-mail, work was carried out by a very pleasant engineer, work started bang on the book in time and was carried out in a very speedy efficient manner, would certainly use and recommend.
sue clarke posted this review on
Excellent service when called in 'on spec'. Felt pricing was Honest, will use again.
Simon Jaynes posted this review on
Ordered tyres through blackcircles and this was a recommended garage. Got the date wrong and I arrived a day late but the friendly staff had no problem with me being a day late and sorted my 2 new tyres. Thanks
Jim Burling posted this review on
I had a puncture in a run flat tyre and found HIQ by chance as i was away from my normal area of work. Complete service , no quibbles and pleasant. Fetched new tyre as not in stock, so that i could get back to work. Clean, tidy and professional. Could not ask more from a company fitting tyres.
Dariusz Maculewicz posted this review on
High quality service, decent prices, immaculate work, great communication. I will come back for all further repairs, servicing and MOT's
raymond bluett posted this review on
very good service the staff member who served me was very helpfull and polite.
Paul Rayner posted this review on
Thanks for your prompt service today ,fitting a recently robbed catalytic converter ,well done top notch centre .
Adam Kydd posted this review on
I brought my car to HiQ Bury St Edmunds to have two new tyres. The garage was very attentive and checked everything recommedning a wheel alignement and showed and explained to me why it was needed. They had ordered the wrong tyres at first based off what I asked for over the phone but fair play they sorted it straight away and drove to collect the correct tyres rather than send me away even though it was late in the day. I must admit that having had the wheels moved around to get the new ones on the back, I had some vibrations in the front wheel which I suspected the wheels weren't balanced properly. I took the car back and they fixed the problem quickly and with no hassel. I was happy with my service. Everyone makes mistakes but it is how you fix them which tests customer service in my mind.
Bob posted this review on
Great Service good prices's nice people. Will go back again if very hard to find good service now days and I did at hiq.
David Taylor posted this review on
Once again a great service from Nick and his team.
Paul posted this review on
I attended HiQ to have a noise which eminated from the front of the vehicle diagnosed. The car was booked in for 09:30 and mine was the second name in the branch diary. However when I returned at 11:15 my vehicle hadn't been examined but to my astonishment the HiQ bay was full of other vehicles. I was told that my car would be taken out for a test drive because there were no ramps available. After only a three minute drive I was told that the technician could not hear a noise and the car would have to go on the ramp, but there would be none available for at least another hour! When I pointed out my disappointment to the manager I found him to be disinterested and dismissive. He explained that there were no times in the diary despite me being asked to bring the car in for 09:30 and that he had been unable to find my name, until I pointed it out. In conclusion I found HiQ Bury St Edmunds to be disorganised and will not be returning.
George McKeown posted this review on
Have used this store for many years.staff always friendly and willing to offer advice.jobs always finished at time stated .premises always clean and tidy even when busy.brand new reception area which is comfortable and drinks are available.prices are always competitive without retracting from service provided.
Bolt posted this review on
Always helpful and efficient
Phill posted this review on
Great service and staff, highly recommend HI Q bury st Edmunds.
mr.sore posted this review on
great service from the moment i walked into reception
Allan posted this review on
Helpful polite fast efficient service with competitive prices and no hidden extras. Buy relax and rest easy....
Yousaf Khan posted this review on
I was greeted by the manager and was so happy with his conversation and overall help. Had my 1st Mot since moving from London and made a great choice with hiq
Stephen Spencer posted this review on
Alan and the team have been keeping us on the road for 20 years. You can always trust them to do a great job at a fair price.
Jane Swan posted this review on
Booked car in for full service. done in the time and price I was quoted.
Great job guys
gemma posted this review on
thanks again to alan and his team for their prompt and friendly service GREAT!!!
Robert Palmer posted this review on
Thanks Alan and staff for another great service will see you next month with Jane's car.
Rita Newlands posted this review on
The apparent contridiction between 'Fairly Dissatisfied' for "Satisfaction" and 'Yes' for "Use Again" is down to one issue - the lack of care given to protecting the underside of the car on jacking it up to replace the tyres. Permanent trolley jack indentations are left on the underside of the car body at least. It should be COMPULSORY for tyre outlets to place a cushion of some description between the jack and the vehicle to protect customers vehicles against such damage. Not every customer treats ownership of their vehicle as a short term excursion!
David Copperwheat posted this review on
Very helpful and took the time to answer my questions. Apart from having new tyres fitted I had a winter check which showed up the battery was in need of replacement. Many thanks and will certainly use you again.
Michael Ryall posted this review on
The staff at this centre are so friendly helpful and help me out with problems that I have with my car, even non tyre based problems. I would be in my car without them. Well done.
Alan Jones posted this review on
Phoned to ask if I could pop down and have a new tyre fitted during my lunch hour.
Tyre was fitted and my spare put on to replace a worn tyre, prompt service
Brian Harries posted this review on
I have always found Alan and all the staff friendly professional and very helpful, let alone, fair on pricing. Will always use them for all my needs and when my wife's car is out of warranty, that as well.
Thankyou Alan and staff. Brian Harries
Jill Burrows posted this review on
Friendly knowledgeable staff. Can speak directly to mechanic. Basic but comfortable waiting area rather than posh area with TV etc. Value for money always helpful and obliging staff.
Alan Rudman posted this review on
Great and friendly service, seem to care about the customer.
Michael Young posted this review on
The Service that I received was of the very highest level.
The professional and very friendly approach demonstrated by both Alan and Darryl was truly excellent.
Clearly the culture of customer service has been given top priority by Management and taken on board by the staff.
A glowing example of customer service! Thank you and well done!
David Wakeford posted this review on
Have always been pleased with the advice Alan, the manager gives Visited for years and never bother to get other quotes as I know Alan will be fair and in addition to good service offer competitive rates
Katie posted this review on
I have been using HiQ for several years and continue to do so as I find the staff so friendly and helpful. They know my name and make me feel comfortable which as a female is important when it comes to cars! They have always been so helpful, particularly when I had my car towed there to be fixed. They are efficient and have competitive prices and are always willing to help. Thank you for your service, keep up the great work :0).
Nicky posted this review on
Always receive quality service and advice, will continue to always use them
Renata Grant posted this review on
I first used HiQ to buy tyres -until I realised they would also service, MOT and repair my car. A friendly team, with efficient service, competitive rates, always willing to help....and now with lovely new waiting room facilities. Its the best garage experience I have had in 20 years of motoring. I would wholeheartedly recommend.
John Harris posted this review on
No one likes to buy tyres but the experience was relatively easy due to the efficient and helpful staff. I found the price very competitive and would recommend anyone requiring tyres to visit this centre. Many Thanks.
Eddie Dougall posted this review on
I have been getting my tyres from HiQ for 20 or more years and have always been pleased with the service. I called in on Friday 17April 2013 at about 3.30pm with a damaged tyre. Unfortunately there was no compatible Goodyear tyre in stock but Alan, the manager, promised to get one and have it ready for collection the following morning. He was as good as his word and the wheel was back on the car in 10 mins. on Sat. morning. Excellent.
Julie Jeffery posted this review on
after shopping around, once again I came back to you, best price in town, great service and friendly staff, will definitely recommend
Stephen Spencer posted this review on
I've been using Hi-Q for over 20 years and now my children do. The staff are efficient, honest and unfailingly helpful.
Cameron Brewster posted this review on
First visit to HiQ was for a Service and MOT. Staff were friendly and helpful. The price of the Service and MOT was great, much better than I was expecting! They don't change things without asking you first, and they explained what was wrong with my car and how to go about sorting it.
I'll definitely be using HiQ in the future, as will both my parents from now on. Brilliant service!