What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

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Customer Reviews

Sue Roberts posted this review on

Sue Roberts gave HiQ Chester 5/5

Excellent service from very friendly and helpful staff. Good value for money. Would highly recommend.

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Neil Craig posted this review on

Neil Craig gave HiQ Chester 5/5

Friendly Helpful staff. Service and MOT carried out for a reasonable price. Me and and my Wife's cars looked after by HiQ a few years now, always happy with their care. Thank You.

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Magnus Walker posted this review on

Magnus Walker gave HiQ Chester 5/5

The team at Chester Hi-Q are very helpful and will always to look on both price, service and booking in for work wherever they can. They are extremely friendly and despite the frenetic workload that they seem to take on I have yet to encounter any delays to the times when they say the work (MOT, tyre fitting etc) will be completed. I will now always give them the first chance to match the quotes elsewhere and even if they are close I would still prefer to take it to the team in Hoole because I know they will do it professionally,

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Samuel Robertson posted this review on

Samuel Robertson gave HiQ Chester 5/5

Excellent advice, customer service and competitive prices. Russ and Phil were so helpful, will definitely recommend to our friends and family.

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Caroline Jones posted this review on

Caroline Jones gave HiQ Chester 5/5

Great sevice, great staff thank you , I'll be back xxx

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jill chaloner posted this review on

jill chaloner gave HiQ Chester 5/5

Great t service ;great price ; and great staff very helpfull

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Mark McCall posted this review on

Mark McCall gave HiQ Chester 5/5

I have been going to HiQ Chester for a few years it is the best garage in Chester the lads are honest and helpful and the quotes are fair.

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Ian Field posted this review on

Ian Field gave HiQ Chester 4/5

Really friendly atmosphere and the work always completed to a high standard.

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Robert Jackson posted this review on

Robert Jackson gave HiQ Chester 5/5

Used HiQ for tyres before but never anything mechanical. Car was booked in for a brake repair when it developed a steering fault on the same day. All work was done within a few hours and the car is a vast improvement. Final bill was cheaper than the quote as one part wasn't required. Would have no problem using again.

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Sarah Parkinson posted this review on

Sarah Parkinson gave HiQ Chester 5/5

Really nice, friendly and professional service. It's great to know a garage I can trust and rely on.

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Paul Cobbe posted this review on

Paul Cobbe gave HiQ Chester 5/5

Excellent service from friendly and very helpful staff, a little gem of a place in Hoole. Great stuff lads well done. Definitely be back.

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graham Hall posted this review on

graham Hall gave HiQ Chester 5/5

its hard to find a good MOT centre that genuinely wants to keep your car on the road without charging too much, this is one, I found the staff very helpful, the prices excellent. This is the best garage I have visited in a long time..

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Jo Jenkins posted this review on

Jo Jenkins gave HiQ Chester 5/5

I've been coming here for a couple of years now. Best garage I have found. Always really good service at really reasonable prices. They don't take the mickey and are always helpful when I ask questions. Plus thanks to these guys I discovered that the dvla have a website if you can't remember your car's mot date ?

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Ralph Adams posted this review on

Ralph Adams gave HiQ Chester 5/5

Booked my car in for MOT and service. I gave a time I would arrive which was booked and later received phone call to say it was ready. Staff very friendly. Very good service and price .

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Paul Harvey posted this review on

Paul Harvey gave HiQ Chester 5/5

Excellent service - phoned in the morning; two tyres ordered and they were fitted in the afternoon.

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John Lloyd posted this review on

John Lloyd gave HiQ Chester 5/5

As ever friendly and helpful staff. Best prices I could find I will be calling again

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KEITH posted this review on

KEITH gave HiQ Chester 4/5

Very efficient and helpful personnel.  Good Service al round! Only criticism of most tyre service depots is that after paying good money for new tyres they could make them look great by washing/cleaning the lubrication liquid/soap off the new tyres.   

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Ian Moore replied on

Went for 4 new tyres. Russ went through different types of tyre for me and I got a great deal on Goodyear Eagle F1's. I was treated really well and would highly recommend Hi Q in Chester if you need tyres.

Ali posted this review on

Ali gave HiQ Chester 5/5

Great bunch of guys, I have been a regular customer quite recentlyand nothing is ever too much trouble for them! Friendly, professional and reasonable!

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Keith Pritchard replied on

needed two new tyres for my Nissan Juke, after exhausting online options I went to your Chester branch, I was guided through different tyre makes and prices and after agreeing a price and appointment time, I was surprised that there were no hidden charges that you normally come across when visiting a garage! Great service with friendly, knowledgable staff.  They are right on my doorstep and would definateley recommend them!!  Great job all round!

Joanne Dinnen posted this review on

Joanne Dinnen gave HiQ Chester 5/5

I first dealt with Russell a few years ago when my exhaust had dropped off my car. I phoned around a few places whom all tried to sell me a complete exhaust. I hobbled around to HIQ Hoole and it turned out to be a bracket which he fixed free of charge. I'd just lost my job so I was hugely appreciative. Since then I've been back a few times with various cars/challenges and I've always been pleased with the work and competitive pricing. I have no hesitation in recommending Bob and his excellent team. 

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Terry posted this review on

Terry gave HiQ Chester 5/5

I've been visiting for a number of years and almost know all the staff by names. Theyre always honest,  professional and courteous, and importantly understand their customers needs. I will be giving Terry and his great team more business shortly - I'm another happy customer    Terry NAIDU - Guilden Sutton Chester

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Dave P posted this review on

Dave P gave HiQ Chester 5/5

Needed 4 new tyres for my wife's Honda. Tried HiQ and found them very professional and efficient. Turned up for my appointment, went for a coffee and the car was ready to pick up on my return. Great service at a great price.    

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Jess posted this review on

Jess gave HiQ Chester 5/5

Very satisfied. Friendly, helpful staff. Quick and easy to book in. Efficient service. Very happy with price. Second visit and will come again. 

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andy p posted this review on

andy p gave HiQ Chester 5/5

helpfull and cheerfull staff, reasonable prices, what more do you need

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Piet posted this review on

Piet gave HiQ Chester 5/5

Excellent service.

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Dawn posted this review on

Dawn gave HiQ Chester 5/5

Great service on getting my two front tyres replaced.  Staff were friendly and helpful and tyres were changed promptly.

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Lesley posted this review on

Lesley gave HiQ Chester 5/5

Great place to take your car.... friendly, highly knowledgeable staff with excellent customer service (and I was treated to a cup of tea and chocolate while I waited for my MOT! Brilliant!)  I always recommend to friends. Keep up the good work! Thanks guys :)

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lyndsey posted this review on

lyndsey gave HiQ Chester 5/5

Friendly staff. Very reasonable

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Mel Keen posted this review on

Mel Keen gave HiQ Chester 5/5

Impressed by very honest, & helpful advice given in the past, & helpful recommendations when last using this garage. Have had good service, when buying top brand Tyres, & again when requiring economy Tyres for older vehicles.

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andy posted this review on

andy gave HiQ Chester 5/5

never had a problem, friendly staff, great service

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Anna O'Neill posted this review on

Anna O'Neill gave HiQ Chester 5/5

Really good service, polite and friendly staff. I would be very happy to use Hi-Q again and would recommend to all my family and friends.

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Bret Turner posted this review on

Bret Turner gave HiQ Chester 5/5

I had a Gold service & a timing belt change, The guys had the car ready same day and their price was a lot cheaper than 2 other local garages. Thanks Terry and Phil 5* service allround. B Turner

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dave posted this review on

dave gave HiQ Chester 5/5

Terry and the staff were fantastic cheapest tyre replacement by far ,would highly recommend

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Mark posted this review on

Mark gave HiQ Chester 5/5

TOOK CAR FOR MOT ALL STAFF VERY PROFESSIONAL. HIGHLY RECOMMEND THIS HONEST AND GENUINE GARAGE WHERE YOU WONT GET RIPPED OFF!

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David posted this review on

David gave HiQ Chester 5/5

Fantastic, friendly and efficient. Thank you!

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Richard whincip posted this review on

Richard whincip gave HiQ Chester 5/5

Excellent service, staff are very friendly A* 

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Sarah posted this review on

Sarah gave HiQ Chester 5/5

Really fast friendly and efficient service. Would highly recommend.

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Ralph Patterson posted this review on

Ralph Patterson gave HiQ Chester 5/5

It's so refreshing to find an outlet staffed by people who know what they are doing, are honest, honourable,trushworthy and reliable and where the price quoted is the price you pay. 

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Dave Evans posted this review on

Dave Evans gave HiQ Chester 5/5

Came in for a puncture repair a month ago the service given was prompt and professional by Russ. I then used the tyre safely after affecting repair. I returned to have two front tyres fitted & the professional attitude and a good quote made me stretch to a premium product , from HiQ Hoole in Chester. I walked a short distance into town for shopping then and as soon as the tyres were ready I received a call from them. Good service good price and v professional!        

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Helen Ellis posted this review on

Helen Ellis gave HiQ Chester 5/5

Very efficient service and felt confident that they didn't rip me off! Would recommend. 

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lynne jenkins posted this review on

lynne jenkins gave HiQ Chester 5/5

great friendly staff.mot sorted and two new tyres fitted and brake light .ready when i went to pick it up .excellent service

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Dan posted this review on

Dan gave HiQ Chester 5/5

Excellent service with good communications.

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jodie barnes posted this review on

jodie barnes gave HiQ Chester 5/5

Fab garage my car feels brand new :)

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Toecutter posted this review on

Toecutter gave HiQ Chester 4/5

Tyre I needed urgently was in stock and was fitted in a timely manner.

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S Roberts posted this review on

S Roberts gave HiQ Chester 5/5

Excellent service, friendly people, good price.

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Emma Nelson posted this review on

Emma Nelson gave HiQ Chester 5/5

I've visited HiQ Chester twice, in both instances I've had a tyre problem that needed sorting urgently.  Terry helped me personally on both occasions, and was incredibly helpful and professional, fitting in the repairs I needed at very short notice.  I'll definitely use HiQ again and would recommend them.  

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Richard Saunders posted this review on

Richard Saunders gave HiQ Chester 5/5

Friendly, efficient service, will be returning.

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Andy posted this review on

Andy gave HiQ Chester 5/5

Brilliant customer service, quick, efficient and a sound bunch of guys.  Definately use again.  No hastle, honest and great prices.

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Neil Craig posted this review on

Neil Craig gave HiQ Chester 5/5

Very Helpful and friendly! They always find the tyres i need at a good price and take care not to damage the alloy wheels! My wife has her car serviced and MOT'd here and is always happy with the service.

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David Moulton posted this review on

David Moulton gave HiQ Chester 5/5

I called on 20th August to find suitabale replacement tryes for my Peugeot 407SW. The manager served me and took a great deal of time to find a tyre which met my requirements on price, wet braking and fuel economy. On agreeing the tyres he took my details and rang me the following morning to let me know they had arrived. I went down to the centre and my car was immediately taken into the fitting bay and tyres were fully fitted in under an hour. The young gentleman who attended to my bill was helpful and informative, also ensuring I had my wheel bolt adapter. I found the service to be of excellent standard, speedy and the staff knowledgable, friendly and very helpful.  This is why I continue to use the Chester centre, their service quality is of a consistent high standard.

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neil ormsby posted this review on

neil ormsby gave HiQ Chester 5/5

Brought my bmw to you last week due to long standing issues caused by another garage, i had quite a few issues to resolve and was happy to leave the car with you untill it was fixed. You kept me informed of the required work throughout and very pleased to say that my car runs better than ever. You now have a customer who is more than happy to return to you for any future issues. Phill did all the work on my car and cant thank him enough.

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sean noble posted this review on

sean noble gave HiQ Chester 5/5

I went into the Chester branch to get 4 new tyres for my car, unfortunately size that I needed were not in stock but Terry the Manager went through and got 4 ordered for the next day. Terry also went through all the options with the pro's and cons of each tyre choice which gave me a real informed view of the tyres which I chose. Once I dropped my car off for the tyre change it took less than and hour to complete the job which I found to be an excellent service all round. Well done guys.

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wendy posted this review on

wendy gave HiQ Chester 4/5

Fantastic service.. my car failed its MOT and was booked in the next day to have the faults fixed and new tyres fitted, thank you:-) 

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MF posted this review on

MF gave HiQ Chester 5/5

I was faced with the most difficult task of locating Yokahama 225 50/15 for my old MR2. Terry the manager spent a considerable time locating these, but as the cost was prohibitive, then spent further time sourcing alternative makes with compatible tread pattern with the smaller front tyres. the mission was successfully completed, but not without a dedicated service that other suppliers might well have given up on. Tyres arrived from 150 miles away by 10 a.m next morning!

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Rachael posted this review on

Rachael gave HiQ Chester 5/5

Only visited here once before and was impressed so when I had to choose somewhere to go for 2 new tyres it was the first place I thought of.  The guys were fantastic both on the phone and when I took my car in. The price paid was exactly right, the service time was exactly right, the customer service was exactly right.  I couldn't be happier with both visits and this will always be my choice to bring my car. Thank you to the Chester team!

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karen posted this review on

karen gave HiQ Chester 5/5

Very good service and value.

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Ben Bates posted this review on

Ben Bates gave HiQ Chester 5/5

Very good service, thank you.

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Kenneth E Stacey posted this review on

Kenneth E Stacey gave HiQ Chester 5/5

First class fast and efficient service with attention to detail at a competitive price, highly recommended.

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Darren Johnson posted this review on

Darren Johnson gave HiQ Chester 5/5

My daughter announced that when she passed her Driving Test she wanted to be mobile that day.  Well, to make that happen I needed her SORN car checked, an MOT, any fixes, taxed and insured.  How much notice of the "requirement" - 2 days.  To the rescue came the HiQ team, followed by a friendly and efficient delivery.  Yes the car failed its MOT, however, I was quickly contacted, discussed the problems, agreed to the replacement parts and the job was done. RESULT - One very happy daughter and equally pleased dad. Thanks.

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Graham posted this review on

Graham gave HiQ Chester 5/5

Very good service and competitive price been coming here for years see you next time I need tyres mot or service thanks  

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Kate Halewood posted this review on

Kate Halewood gave HiQ Chester 5/5

HiQ Chester were very friendly and very helpful - I had a screw in my tyre and they ordered my new tyre and fitted it for me quickly and efficiently. They are very convenient for me and reasonably priced.

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Richard Sykes posted this review on

Richard Sykes gave HiQ Chester 4/5

Very helpful for new tyres, tyre repairs and MOT

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Eileen Hollewell posted this review on

Eileen Hollewell gave HiQ Chester 5/5

Brilliant! My Corsa is a real pain in the neck but they managed to sort it. Will definitely be going back,( not sure they want me to ) !! Great job lads. E.Hollewell

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Pippa White posted this review on

Pippa White gave HiQ Chester 5/5

Great service, car was ready when I asked for it to be, reasonable price for work carried out.

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H Eustice posted this review on

H Eustice gave HiQ Chester 5/5

Fantastic service and advice!  I visited in an emergency with a hole in the valve of my tyre and they had it sorted within 10 minutes.  A dangerous tyre replaced at an affordable price!  thank you 

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Sarah posted this review on

Sarah gave HiQ Chester 5/5

Have just collected my car and it feels like a new one! It had a number of issues but they have been sorted out quickly. I was called about the issues, and price of the work, before hand. Would return for future work. Thank you!

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Stacey posted this review on

Stacey gave HiQ Chester 5/5

Brilliantly efficient service for my MOT. First year I've been driving, meaning this was the first MOT I've had to book for my own car. Chose HiQ based on a recommendation and was not disappointed. Friendly & polite staff who couldn't be more helpful! Couldn't fault the service.

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G Hall posted this review on

G Hall gave HiQ Chester 5/5

I did not think garages existed like this anymore, they were so brilliant and helpful.

I would recomend this garage 100%

They were knowlegable, and considerate, and spoke to me with reasurance and kindness, what can i say, give them all a payrise. A big Thank you guys..Mr Hall

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Paul posted this review on

Paul gave HiQ Chester 5/5

As a driving instructor I was in need of a new tyre in a hurry, and fitted with the tyre as I had requested,  I went to the store at 4pm on monday by 9am on tuesday the tyre was on my car and I was free to go and earn a living, great service and done with a chat and a smile, well done to Terry and Russ,

I have just booked my car and my wives car in for an MOT,due to the faultless service. Many thanks.65

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Claire Graham posted this review on

Claire Graham gave HiQ Chester 5/5

I find the staff to be friendly and efficient and would have no hesitation in recommending HiQ Chester to friends and family.  

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Dave Hudson posted this review on

Dave Hudson gave HiQ Chester 5/5

As always, no nonsense good advice and very competitively-priced work (all completed same day) from the guys at HiQ Chester. Thanks particularly to Russ and Phil on this occasion.

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larke posted this review on

larke gave HiQ Chester 5/5

I required 2 front wire wheels balancing. I visited Halfords for starters having phoned & specifically asked about wire wheels. When asked to visit their store the job was rejected upon arrival! I then phoned IQ who were more than willing to assist with this work. It was carried out quickly, in a polite & efficient manner. Well done to the IQ boys of Chester.

:-) Happy customer

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Johanne Street posted this review on

Johanne Street gave HiQ Chester 5/5

Great service and very friendly helpful staff.

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G BUDD posted this review on

G BUDD gave HiQ Chester 5/5

Consistently fair and expert advice and work done at very reasonable prices.  Every job I have had done on both my cars has been carried out in a timely and professional manner.  I would always recommend the Team at Chester.

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tim mallinson posted this review on

tim mallinson gave HiQ Chester 5/5

Quick turnaround for good value service with nothing too much trouble.

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Stuart Roberts posted this review on

Stuart Roberts gave HiQ Chester 5/5

Efficient, good value, friendly service.  

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Kaye Bradley posted this review on

Kaye Bradley gave HiQ Chester 4/5

Have taken our 3 cars there for the past few years, its convenient, local, reasonably priced, polite staff & I feel comfortable going to this garage being a woman in a blokes garage.

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Colin E posted this review on

Colin E gave HiQ Chester 5/5

Just an MOT this visit but the fact that it passed with no work required reinforced my belief that you do not invent problems. I'll be be back to address the advisory items when they become necessary.

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John Mellor posted this review on

John Mellor gave HiQ Chester 4/5

A prompt and friendly welcome and excellent service as usual

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Douglas Spraggs posted this review on

Douglas Spraggs gave HiQ Chester 4/5

MOT  quick and competitively priced, necessary work carried outspeedily at reasonable cost.

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Jim posted this review on

Jim gave HiQ Chester 5/5

I visited the Chester branch of Hi-Q on 15/2/14 for an MOT, I have been a customer here for several years. The staff are always helpful and the prices are good for tyres and repairs. I would recommend Hi-Q to any friends looking for a good trustworthy local garage. Many thanks Jim

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R. S. Thompson posted this review on

R. S. Thompson gave HiQ Chester 5/5

Excellent service during an emergency when tyre blew out. Spare changed & replacement tyre fitted following day. No problems, staff helpful dealing with insurance company.  

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Anna posted this review on

Anna gave HiQ Chester 5/5

For a non-mechanical person like me they helped check which tyre needed replacing, what size and what price band to go for without making me feel stupid or ripped off. Also finished the work in good time.

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Kirk posted this review on

Kirk gave HiQ Chester 5/5

Booked in for MOT & service, via online request very quickly. Gave reasonable quote for some new tyres. Work all done efficiently. Thankyou. 

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Ian Gough posted this review on

Ian Gough gave HiQ Chester 5/5

Best quite for run flat tyres in the arear, very polite, never tried to sell me the most expensive tyre, give me what I needed at the best price, quickly and efficiently.Very pleased

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Mark Allen posted this review on

Mark Allen gave HiQ Chester 5/5

The staff are brilliant. Always give good advice, and do the work required without fuss, at the price quoted. Nothing but good comments.

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D Burgess posted this review on

D Burgess gave HiQ Chester 5/5

Great service and competitive prices

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Eric Van Schie posted this review on

Eric Van Schie gave HiQ Chester 5/5

All staff very helpful and would recommend them every time.

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Val mchugh posted this review on

Val mchugh gave HiQ Chester 5/5

I visited the depot on Friday 3/1/14 asking for 2 new tyres as both original tyres had had punctures.The service I received was excellent considering they had no previous knowledge of my visit.(I had actually gone to the wrong garage) Within 4hours my car was back on the road and was £4 cheaper  than  the quote I had received from the other garage !  So many thanks guys -damsel in distress sorted. Regards val mchugh

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dan jamieson posted this review on

dan jamieson gave HiQ Chester 5/5

excellent service prompt and polite

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Rebecca Carswell posted this review on

Rebecca Carswell gave HiQ Chester 5/5

Nice friendly staff, know what there on about

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Caroline Ingram posted this review on

Caroline Ingram gave HiQ Chester 5/5

The staff at HiQ were absolutely brilliant, they were all very friendly and did a great job on my car. I was also impressed that they could fit me in quickly - especially as it was new years eve. I would definitely recommend them to anyone and will be going there again next time!! 5++++++ service and staff.

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Chris Curry posted this review on

Chris Curry gave HiQ Chester 5/5

Great service. Mechanics I can trust.

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Robert Neeld posted this review on

Robert Neeld gave HiQ Chester 5/5

Russ and Terry gave me immediate and excellent service at nil notice. They had previously dealt with my daughter and she was impressed as well. Very good.

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Pj posted this review on

Pj gave HiQ Chester 5/5

Wanted a certain make of tyre for my car & got some Internet based quotes, so rang this garage & they matched the offer. So booked the car in & had good service, all tyres fitted / balanced etc in just 1 hour. If you get quotes online I reccomend you give these lads a call as they are very competitive with good service

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Dan HUxley posted this review on

Dan HUxley gave HiQ Chester 5/5

Had a puncture just round the corner from the garage, the boys in the garage had a van out and the tyre pumped up within 10 mins.

Once I got I back to the garage they had the new tyres sorted straight away.

The service and the people working in the Chester branch are a credit to HIQ and I will be back for my service next year instead of going directly to Vauxhall.

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mr hilton posted this review on

mr hilton gave HiQ Chester 5/5

great service very friendly

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Kelly Callaghan posted this review on

Kelly Callaghan gave HiQ Chester 4/5

Been going to them since we moved to Chester.  They've always offered fair advise and have never over charged us.

Friendly team.

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rosie winter posted this review on

rosie winter gave HiQ Chester 5/5

Excellent friendly service, very pleased as they managed to get me booked in at short notice! 10/10

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Steve Sampson posted this review on

Steve Sampson gave HiQ Chester 5/5

I was recommended this garage by a friend as I needed four new tyres, on my arrival staff were very accommodating and had all tyres fitted within 40 minutes. I can highly recommend this garage, staff are extremely professional and willing to provide help and honest advice. I have always used the same garage situated in Ellesmere Port, however after today I shalll be returning my custom back to HiQ...thanks again guys! 

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Dawn Crank posted this review on

Dawn Crank gave HiQ Chester 3/5

All the staff are genuine, professional with a good sense of humour. Being a female I am always sceptical of being in a male dominated workplace! The staff took time to explain the work carried out and checked my understanding. Thanks guys...good customer service, very friendly.

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Chris Hickman posted this review on

Chris Hickman gave HiQ Chester 5/5

I have been going to HiQ over the last three years for MOT's, Tyres etc and what keeps me coming back again and again is a combination of quality workmanship and excellent customer service nothing is too much trouble for this knowledgeable and highly skilled team. I have come to know each by name and have always found them to be professional and very helpful when dealing with my car issues. Fair prices, friendly staff, quality workmanship and consistently high levels of customer service on each and every visit...this is a 'rare' find in this industry so in return I give HiQ Chester my on going customer loyalty. From personal experience 10/10

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Gray Coleman posted this review on

Gray Coleman gave HiQ Chester 5/5

Used 3 times now - Cheaper AND more personal than Kwikfit  - cant fault the service

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Lynn Humphrey posted this review on

Lynn Humphrey gave HiQ Chester 5/5

Excellent trustworthy garage - highly competitive - staff always really helpful- would always use them and have recommended to many friends

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David Pollock posted this review on

David Pollock gave HiQ Chester 5/5

Excellent service! Competitive with pricing. Highly recommended! 

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R.F.Jones posted this review on

R.F.Jones gave HiQ Chester 5/5

good service as always, no problems.

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gordon weaver posted this review on

gordon weaver gave HiQ Chester 5/5

Terry booked in for two news tyres to be fitted arrived at time agreed and within 10 minutes he had car on jacks wheels off   and two new tyres fitted and balenced he was very profesanal at all times very ipressed with the operation all round i will certanly return when the car needs any attention

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Stephen Robinson posted this review on

Stephen Robinson gave HiQ Chester 5/5

The staff are extremely friendly , helpful and knowledgeable, very professional service, I trust their opinion . I have recommended them many times.

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Kendal posted this review on

Kendal gave HiQ Chester 4/5

Big thanks to Terry, Phil and especially Rich who fixed our A/C before our big drive to Romania, couldn't have coped without it. Prices were much less than the quote from Renault for a number of jobs! Friendly service and much easier to deal with than a big garage. Keep up the good work...

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Jane S Parry posted this review on

Jane S Parry gave HiQ Chester 3/5

Helpful, friendly and expedient.

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Bob Benson posted this review on

Bob Benson gave HiQ Chester 5/5

Needed an MOT, and 2 new tyres. Prices for tyres were the best in the area and staff are all very customer-focused, friendly and accomodating. I will certainly use this garage again.

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Liz Gunnery posted this review on

Liz Gunnery gave HiQ Chester 5/5

Very good and efficient

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Matt Bradburn posted this review on

Matt Bradburn gave HiQ Chester 5/5

Service was excellent. The guy was really helpful and they did a good (and quick) job.

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Richard posted this review on

Richard gave HiQ Chester 5/5

Excellent service and very competent and friendly staff.

Highly recommend this garage, thanks.

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Lesley posted this review on

Lesley gave HiQ Chester 5/5

Fast, friendly hassle free service from polite, smart knowledgeable staff.

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Andrew posted this review on

Andrew gave HiQ Chester 5/5

Excellent price for 4 tyres which were ordered for next day delivery. Fitted me in at very short noticed and provided an excellent service with a smile. What else could one wish for? Thanks very much to the Chester team.

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si carr posted this review on

si carr gave HiQ Chester 5/5

Of the quotes I obtained HiQ were the cheapest, nearest to me, and they were able to carry out the work. What's not to like. 

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Rich Pace posted this review on

Rich Pace gave HiQ Chester 5/5

Booked in for MOT and service  they provided good information and clearly stated price which was very reasonable. No shocks when collecting car exactly the price as quoted. Good service, good price, happy customer.

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laura posted this review on

laura gave HiQ Chester 5/5

My car has been in a few times needed a lot of work,was kept well updated with what was going on with it,and got my car back on the same day, really great service.

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RICHARD ALLMAND posted this review on

RICHARD ALLMAND gave HiQ Chester 5/5

Excellent service staff are extremely helpful

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peter williams posted this review on

peter williams gave HiQ Chester 5/5

great blokes cant do enough for you,., good fun, i would not go anywhere else, great deals i also had the tyres on my motorcycle fitted the are experts on motorcycle wheels with spokes it seems to be a specialty for these great guys

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Richard Ball posted this review on

Richard Ball gave HiQ Chester 5/5

Very good service as usual can't recommend them enough

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colin posted this review on

colin gave HiQ Chester 1/5

Price was good for brake pads and advised to book in a slot. Booked following morning and confirmed job would be done within a couple of hours. Time was very tight for me so important to be completed in time. Confirmed on arrival that would be completed in two hours and confirmed this would be plenty time.... Returned two hours later to find job not even started. Would have accepted an apology but absolutely none came. Left very frustrated... Clearly customer service not a priority, level of satisfaction zero.

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Bob White replied on

Hi Colin

Thank you for your feedback

On behalf of Bob White Tyres I apologise for letting you down and I will be investigating the matter further.

Its most unusual to recieve a customer complaint like this as the Chester store has a very good 5 star rating but on this occasion something obviously  went wrong and you should have recieved an apology. I will contact you when I know more about the incident.

Kind regards

Bob White. 

colin replied on

Appreciate you looking into issue as I realise my comments are in contradiction to the majority of feedback but it was an honest reflection of my poor experience. Regards.

Rob Orford posted this review on

Rob Orford gave HiQ Chester 5/5

Fantastic service as always from Terry and his team 100% satisfied and will always come back.

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Abigail Price posted this review on

Abigail Price gave HiQ Chester 5/5

Trustworthy, friendly and efficient service

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marie davies posted this review on

marie davies gave HiQ Chester 5/5

I have always found Hi Q to be reliable, professional and above all honest.

I have never felt let down or ripped off by Hi Q,. Excellent garage.

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Geoff Bell posted this review on

Geoff Bell gave HiQ Chester 5/5

Couldn't be better really.

Top notchn

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Ken Fletcher posted this review on

Ken Fletcher gave HiQ Chester 5/5

Nice staff, nice prices.

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Kaye Bradley posted this review on

Kaye Bradley gave HiQ Chester 5/5

We take the 3 cars we have in the family to Terry at HiQ for MOT's & servicing & general maintenance.  The staff are always polite & helpful, and would not hesitate to recommend HiQ in Hoole - in fact I already have & they're a satisfied customer too!

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Glyn Upfold posted this review on

Glyn Upfold gave HiQ Chester 5/5

With myself and my partner being new to the Chester area we wanted to find a garage that could offer a high quality service along with helpful, friendly staff for any type of work on our cars. This can sometimes be a daunting prospect but we found HiQ and we were extremely happy with the service and the staff that helped with our requirements. We would recommend to all our friends.

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SALLY PEMBERTON posted this review on

SALLY PEMBERTON gave HiQ Chester 5/5

I brought my car in for its annual MOT. Terry and his team are always friendly ,courteous and professional. I was given advice about what was needed and even suggestions on how I could save money on the work needed. I was given a quote and when the bill came it was cheaper than predicted. I would whole heartedly recommend this garage for its excellent service and a sense that all prices were fair and you weren't going to be overcharged. it is very encouraging to find such a great garage! Well done to all the team.

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SALLY PEMBERTON posted this review on

SALLY PEMBERTON gave HiQ Chester 5/5

i brought my car in to have a window fixed. The staff were particularly friendly and helpful i was delighted too with the price

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Christine Dodd posted this review on

Christine Dodd gave HiQ Chester 5/5

Excellent service, friendly and quick

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Paul Newbrook posted this review on

Paul Newbrook gave HiQ Chester 5/5

Fantastic. Don't normally give reviews but needed to this time. Have nothing but praise for the garage and Terry. I ordered a tyre on line and got it delivered to the garage. It arrived on Friday and I rang at about 14.00hrs. I explained that I needed the car to get to a charity marathon run but was leaving at 17.00hrs that night and within 45 minutes of ringing my car had a new tyre on and I got to Windermere to do my run. Many, many thanks for the great service guys. Will be using you again. 

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james bate posted this review on

james bate gave HiQ Chester 5/5

just had MOT done , not £29.95 like last year more like £250 but they kept me fully informed , fitted new tyres and did loads of extra work all at decent rates, couldn't fault them.

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sylvia posted this review on

sylvia gave HiQ Chester 5/5

the nice man in the shirt was very good he explained every step of what my car was going through to me and the young man doing my car also kept me informed throughout the whole time, i'm thrilled

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Colin Strefford posted this review on

Colin Strefford gave HiQ Chester 5/5

I was reccomended to use Hiq and I wasnt dissapointed. I had a Gold service and was pleasently

surprised that my wheels were balanced and my tracking was also checked, my car drives better than ever,I will most deffinately use and reccomend Hiq in the future.

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Pedestrian posted this review on

Pedestrian gave HiQ Chester 1/5

I can't help but notice the negative feedback I placed last week has been removed. I hope this is not a relfection of your integrity.

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Bob White replied on

Hi
On behalf of the company I would like to offer our apologies for the incident that took place, I will be investigating the circumstances and action will be taken if I find a disregard to public safety.

Yours Sincerely
Bob White

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