What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

Latest Trustpilot reviews

4 months ago
Don't bother using them.

I booked to have a tyre fitted on6th April 2019 at your Rosyth branch. I phoned the branch one hour before I was going there, as advised by Hi Q, the phone rang and went to an ansaphone. I tried another 4 times and got the same response. So, I drove to the address in Rosyth, couldn't find Hi Q and the business that was in the area Hi Q was supposed to be was Colin's tyres who were closed! I tried phoning again to see if I was at the right location and still got no reply. A complete waste of my time and fuel money, this was the first time I have booked a tyre to be fitted by Hi Q and the last. No recommendations for them will ever be given by me.

Christine Weber
7 months ago
Easily recommend Colin and his team

Easily recommend Colin and his team, cheapest around by far and didn’t wait long to have my car back on the road.

Ewan

Customer Reviews

Cecil Cruickshank posted this review on

Cecil Cruickshank gave HiQ Dunfermline 1/5

My company car went in for a service on Wednesday 14th March and I was due to get it back that night, it did not arrive, no calls nothing and when I called the garage it was closed. Next morning I waited on a call nothing so I called the garage, nobody new why it was not delivered back to me, I was told it was being set back then, this was around 9.00am, nothing appeared, so I called the garage again, was to,d they had heard a noise on the way up the road so turned back, they would call and let me know, NO CALL, so I called them this was around mid day its on its way it will be with you in 15minutes, 1.30pm I had to call the garage again, it's been held up, AND THAT WAS ALL THEY SAID, eventually the car turned up at 13.45 with no explanation or reasons. I will never recommend this garage to anyone.

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Sandy Douglas posted this review on

Sandy Douglas gave HiQ Dunfermline 1/5

Had to pay £333 over and above the price quoted, also had to get the car a full valet due to the condition it was returned to me. Car also had extra 35 miles on it over and above the collection and delivery miles. Car just dumped at my property and drive left without a chance to check the condition. Very poor service, unprofessional and work like a back street garage just out yo Rob you.

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Anj Miller posted this review on

Anj Miller gave HiQ Dunfermline 5/5

Best garage in fife! Great customer service and friendly staff. Will defo recommend this garage to family and friends.

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david sullivan posted this review on

david sullivan gave HiQ Dunfermline 5/5

superb service without the salesman tactics,honest,competitive and fast service

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