What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

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Customer Reviews

Pavan Rao posted this review on

Pavan Rao gave HiQ East Ham 3/5

This could have been a 5 Star rating but the part ordered to fix played a spoil sport. I had to fix my passenger wing mirror which got vandalised and HiQ gave me a good quote which included part and labour cost. They fixed the new unit the same day and informed me that it was ready. But the LEDs of the new unit fixed was not working. I realised this only when I reached home to check that the left indicator on the wing mirror was not flashing. I then had to take it back to HiQ. The disappointment was that it was not tested on the first place and could have saved a lot of our valuable time. I now have to get my car again as they have to order a new unit to fix this. This could have been well executed to earn a 5 star but I give it a 3 star in this case.

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Peter Chhibber posted this review on

Peter Chhibber gave HiQ East Ham 5/5

HiQ East Ham... Dodgy Staff that have no idea what they are talking about using terms and diagnostics just to bump up prices and using cheaper parts but with extortionate labour rates...if that's what you're after..wrong place!! Been using HiQ East Ham for almost 6 years now for everything for my BMW 7 series. Never a problem..highly recommend to anyone.

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Jessica Leung posted this review on

Jessica Leung gave HiQ East Ham 5/5

I have been a customer for many years and would not go to any other garage in East London! The staff has always been helpful to me. The prices are also reasonable. I would recommend Hi Q to my friends and family.

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Kit Kong posted this review on

Kit Kong gave HiQ East Ham 5/5

Been getting Mot here for many years, staff very polite and friendly, extremely quick service. Got call under hour, cars ready. Will have no hesitation to go back for other services. Highly recommended.

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ARVIND KUMAR posted this review on

ARVIND KUMAR gave HiQ East Ham 5/5

Great guys, quick & honest garage

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James Goss posted this review on

James Goss gave HiQ East Ham 5/5

Needed an MOT in a rush, called up in the morning, brought the car down and got a call a few hours later to say it was done. Great service and I'll definitely use again!

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Anne Croney posted this review on

Anne Croney gave HiQ East Ham 5/5

They really are great at what they do. Always helpful, always polite and always honest. My whole family now use Hi Q East Ham and wouldn't go anywhere else.

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Gish posted this review on

Gish gave HiQ East Ham 5/5

I've been visiting Hiq East Ham for years now. Friendly pleasant service. Honest prices and they always go the extra mile. Highly recommended. Thanks Hiq East Ham

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Colin Bryan posted this review on

Colin Bryan gave HiQ East Ham 5/5

Had to have two tyres replaced today after non fault accident yesterday evening. Was on way to Kwik Fit but found myself driving past Hi - Q East Ham. Stopped on off chance. Very helpful and pleasant guy on desk. Both tyres replaced within 30 mins. Cost £110 - lot less than I expected. Will use again and will recommend to friends and family.

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Aykay posted this review on

Aykay gave HiQ East Ham 5/5

I have been using Hi Q for a number of years and the service has been nothing short of excellent. They are always honest and straight to the point and will always go that one step further than other garages to be helpful and accommodating .Work is always carried out to the highest standard and I would highly recommend this garage to anybody! The staff are honest polite and friendly and if you are close to the eastham area I suggest that you pay them a visit to seefor yourself

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Steven posted this review on

Steven gave HiQ East Ham 5/5

Very happy with their services 

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Steven posted this review on

Steven gave HiQ East Ham 5/5

Very happy with their services 

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kerry posted this review on

kerry gave HiQ East Ham 5/5

i was quoted a price for my exhaust and must say i was very pleased with the cost, i would recomend this garage to people as the service i received was very good

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Sanita posted this review on

Sanita gave HiQ East Ham 5/5

Popped in there on my lunch break and was delighted with the quick repair I received

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Sanita posted this review on

Sanita gave HiQ East Ham 5/5

Popped in there on my lunch break and was delighted with the quick repair I received

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S Cook posted this review on

S Cook gave HiQ East Ham 5/5

Very happy after having my car sorted by these guys. Will use again

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S Cook posted this review on

S Cook gave HiQ East Ham 5/5

Very happy after having my car sorted by these guys. Will use again

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S Cook posted this review on

S Cook gave HiQ East Ham 5/5

Very happy after having my car sorted by these guys. Will use again

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angelina posted this review on

angelina gave HiQ East Ham 1/5

Paid high prize for oil change checked oil immediately after , they changed only the filter. Used before as its close but had to wait for almost 2 hours even they told me will be served soon. Wouldnt use again.

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Amar replied on

First of all i would like to appologise that you were not satisfied with your visit to us and i would like to appologise about you having to wait for your service. One of our main policies here at HiQ is honesty and therefore i am very shocked at the accusation you have made. however i would like to resolve this matter, if you would like to pop in and see me or call in to discuss further i would appreciate it. We certainly would not charge for a service we have not done. If you would like i can rebook your car in and we will remove the oil infront of you as if you were charged it will have been changed and just in order to restore your faith in us if you are still not happy we will replace it again at no cost to you, however i would like to repeat honesty is our policy and we would not have charged for a service we did not provide.

Nav posted this review on

Nav gave HiQ East Ham 5/5

I have been taking my car to East Ham HiQ for a year now and have always experienced excellent service and reasonable prices. I would highly recommend this garage to everyone i know as the staff are friendly, honest and are willing to go the extra mile for their customers. 

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syed posted this review on

syed gave HiQ East Ham 5/5

They are straight to the point they don't over charge provide great service don't beat around the bush like most places do top guys

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jay posted this review on

jay gave HiQ East Ham 5/5

I have been using this garage for few years now for mine and my husbands cars. We have always been happy with their service. They are very accommodating, we get our cars on time. The guys there are honest and reliable. I do recommend them to our friends and family. Great job guys! See you !

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Natalie posted this review on

Natalie gave HiQ East Ham 5/5

Have been using this garage for 4 years and being a woman never had a problem straight to the point had been using other garages before in eastham and have been told that I need this and that these guys have told me that I need nothing of the sort have always been honest and reliable and cheaper all round a very friendly staff

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No Name posted this review on

No Name gave HiQ East Ham 1/5

HiQ East Ham has a very poor level of service, have given my cars a few times to them, and not once but plenty of times they have acted very unprofessionally and rudely. On some of my cars they have not completed the jobs fully for what I have paid them for they have instead damaged it further. They have given the cars back with missing caps missing screws. Feel very disappointed and from now on will not be using them.  

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Anne Croney replied on

I wonder why you would continue to use it if, as you say, you have "used it plenty of times" and they have acted unprofessionally and rudely every time"! Why would you go back? Your comment doesn't make any sense, it just seems that you are trying to discredit them for reasons only known to yourself. From a very very satisfied returning customer 10/10

Chill pandya posted this review on

Chill pandya gave HiQ East Ham 5/5

Best possible service that any customer deserves. Excellent on prices  never really more expensive then other local garages. Always doing favours. Not charging for the little things that local garages would really make their money. Over excellence, recommend serval people.   thanks

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Florina & Eugen Chiose posted this review on

Florina & Eugen Chiose gave HiQ East Ham 5/5

We have been using their service for over 2 years now. We have a total of 4 vehicles that we take to their centre when needed and we have been pleased on each ocassion with their promptitude, quality and efficiency of service provided and helpful staff. We are more than happy to recommend their service to others and would like to send a special "thank you" to Ahadi (sorry if spelt wrong) for his kindness and special attention on each and every one of our visits there.

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kiran sehra posted this review on

kiran sehra gave HiQ East Ham 5/5

Always helpful, friendly and HONEST! Staff go that extra mile to provide excellent service, this includes regular updates about works being carried out, use of plain english, no surprises between the quote and the bill, good ongoing advise and always professional. Highly recommend this garage.

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Craig posted this review on

Craig gave HiQ East Ham 5/5

Bren using these guys for years and have never had a glitch or any issues. Service excellent, prices fair and work done very efficiently. I would definitely highly recommend HiQ east ham to anyone.

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Dee Fekri posted this review on

Dee Fekri gave HiQ East Ham 5/5

Highly Recomend These Guys Found Them Cheaper Then Other Places I Visited And Really Helpful Would Be Yousing Them From Now On Very Good Service  Thank You  

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Gurpreet Singh posted this review on

Gurpreet Singh gave HiQ East Ham 1/5

Got a job done for a replacement of coil spring. Despite paying a hefty labour for every individual part seperately I had my shock-ab spring bend due to mis-fitting of the parts. Went to another garage to fix it and paid for HiQs inability to fix the problem competently.  Went to HiQ with the picture and bent spring. Though the person in-charge admitted  it was done wrong, All I got was an apology. When Discussed with friends most of them came up with similar incidences.  A Humble request " Dear HiQ if you charge us an arm and a leg for a small part to be replaced or fixed atleast do the job competently as we handover our vehicle to you with the trust. Please do no do such Betrayal to your high price-paying customers"  

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steve posted this review on

steve gave HiQ East Ham 5/5

i love this garage mates! the mechanic nemo Singh i believe his name yeah.. he took great care of my car and was fast as well. i want to know if mate does private work willing on my mrs's car please inform me thanks mate.

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Julitta posted this review on

Julitta gave HiQ East Ham 5/5

Great service..... very accommodating! Lovely staff! Wouldn't take my car anywhere else!!! :D 

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Amar Raithatha replied on

Thank you for your custom.

T Clark posted this review on

T Clark gave HiQ East Ham 1/5

Horrible service rude staff...very disappointed

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Amar Raithatha replied on

We are sorry to hear that you have not been totally satisfied with our service I would like to apologise for this. If you would like to contact me directly I would like to discuss the issue further and come to a resolve that would accommodate you.

I Malik posted this review on

I Malik gave HiQ East Ham 5/5

Very accomodating for appointment. Work carried out quickly and to good standard. Would recommend to all.

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Z Khan posted this review on

Z Khan gave HiQ East Ham 5/5

They balanced the wheels on my car, very quick service, and cheap too. They have Friendly helpful staff.

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