What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

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Customer Reviews

Richard Edwards posted this review on

Richard Edwards gave HiQ Erdington 5/5

My father first introduced me to HiQ when I moved back to Birmingham and needed some repairs undertaken. Now it's my turn to bring my newly qualified driving daughter to visit the only garage I trust with any of the cars in my household. Great job every time and they always go the extra mile.

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Alan Westwood posted this review on

Alan Westwood gave HiQ Erdington 5/5

I needed a new tyre following a puncture and HiQ quoted the best price compared to National tyres. The tyre was ordered and then fitted promptly (although they were busy at the time of arriving) for the price quoted, good service all round, happy customer.

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Paul Smith posted this review on

Paul Smith gave HiQ Erdington 5/5

So refreshing to take your car to a garage and receive the quality of service and complete satisfaction.Lisa on reception is an Angel, and all the guys always seem so happy and take the time to discuss any issues they have with your car and the best options. Prices are extremely competitive and the workmanship is second to none.Always take my vehicle for m.o.t, servicing and any other work that is needed.Five stars.

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Nicole Crawford posted this review on

Nicole Crawford gave HiQ Erdington 5/5

Needed a new tyre fitting after waking up to a flat tyre and no spare to fit. Spoke to Mark at HiQ Erdington (who told me he is normally based at HiQ Dudley) who was extremely helpful, offered me my online discount instore which HiQ Harborne refused to do (I work for a tyre manufacturer so get staff discount). Also recommended an alternative brand which I hadn't considered but worked out cheaper and better for the car. Mark was very friendly and chatted to me whilst Terry changed my tyre, I was in and out within half an hour. Would highly recommend this HiQ, I'll be coming back here in the future even if it means driving an extra few miles!

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Mitch Tayles posted this review on

Mitch Tayles gave HiQ Erdington 5/5

Had a screw in my tyre thinking i would need another one, they repaired it only cost £15.00 will be going back for sure when my tyres need changing.

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Dave posted this review on

Dave gave HiQ Erdington 5/5

Great service. Made welcome by very friendly staff while waiting and kept well informed about progress. Invited me to see what they had found and explained the cause really well. I always tend to mistrust tyre repair depots, but found them to be reassuringly open and honest.    

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Craig Strawford posted this review on

Craig Strawford gave HiQ Erdington 5/5

Had a mot done here, also had the required work done here aswel. After the work was carried out. My strut was knocking. Took it back and with out hesitation the issue was corrected. A good honest garage. That although mistakes may happen. They Are willing to correct them with as little inconvenience as possible. I would highly recommend. Also had my tracking done here. The staff are professional yet good fun. No sitting in silence. Will be back asap for a service. Cheers ben and his team. 

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Rob Crowther posted this review on

Rob Crowther gave HiQ Erdington 5/5

l was looking for a local Tyre Centre in Birmingham that specialized with 4 wheel alignment equipment on the internet & found Hunter had Very good reviews & that Hi Q Bromford Lane Erdington had this equipment & was also local on Booking my car in for this service 7/12/13 l found the staff very helpful & the Chap that performed the alignment spent time & was very patient on getting it right ? l will call in again and would recommend this branch thank you

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Paul posted this review on

Paul gave HiQ Erdington 5/5

I have taken cars to Hi-Q for years and will continue to do so. The service is outstanding and the rapport with the staff is excellent. Well done to Ben and the team.

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Roger Sanders posted this review on

Roger Sanders gave HiQ Erdington 5/5

Over my 45 years of driving I have visited many Tyre Dealer outlets, Hi-Q Erdington rank amongst the best I have used. The services offered are comprehensive. The staff are polite, knowledgeable and professional. I get a geniuine feeling they want to please customers by doing their very best. Within an industry that has a very varied level of professionalism Hi-Q Erdington stand out for all the right reasons. Another point worth making is that although this dealership has been around for many years it remains bright and modern looking.

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ANDY BEAMS posted this review on

ANDY BEAMS gave HiQ Erdington 5/5

I called at the branch on Saturday 13/4/13 enquiring if they could attend to a slow puncture. Despite a busy morning and not having an appointment the staff were most attentive. I was asked to drive my car into a bay and 20 minutes later the puncture was repaired having removed a nail from the centre of the tyre. The service I found to be exceptional and a great first experience for this company that I will certainly use again..

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jamie posted this review on

jamie gave HiQ Erdington 5/5

Great staff and fast service really quick turn a round.

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Gmac posted this review on

Gmac gave HiQ Erdington 5/5

Lisa and Ben always go the extra mile to help - have to declare an interest as i work for goodyear dunlop and am just around the corner from bromford lane but despite that nothing is too much trouble and they are very accommodating

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