What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

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Customer Reviews

Aiden Vernon posted this review on

Aiden Vernon gave HiQ Hull 5/5

Was recommended by a member of staff and glad I came. Sorted the car out earlier than it was booked in and had a few customers come and get sorted quick while I was here. Good prices and I will be coming back for sure. Shame the guy who recommended the place wasn't here as I wanted to see his car haha

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Michal Matuszewski posted this review on

Michal Matuszewski gave HiQ Hull 5/5

First garage found in Hull who does absolutely brilliant job with tracking on my E320. Many thanks. Great Job. Will recommend to everyone:)

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Michal Matuszewski posted this review on

Michal Matuszewski gave HiQ Hull 5/5

First garage found in Hull who does absolutely brilliant job with tracking on my E320. Many thanks. Great Job. Will recommend to everyone????

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Ako Darin posted this review on

Ako Darin gave HiQ Hull 1/5

Usually my car service done here .But this time they let me down after my car service done still Light on dashboard been told bring back after Christmas we should have new machines to remove it but 2 week after new year I rang them if they can do it or not been told bring Monday I took it Monday the guy on reception says our machine to old to remove that sorry take to someone else which’s they knows there’s no new machine came at all make me wait all this time then sorry we can’t do it very mind pay for full service is well Sorry we’ll never use them again ever

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Jonathan Dunning-Davies posted this review on

Jonathan Dunning-Davies gave HiQ Hull 5/5

I needed two new front tyres on my car and popped in on the off chance that they might be able to fit them on my morning off work. Steve, the branch manager, could not have been more helpful. He recommended a cheap but safe tyre and fitted them immediately as well as checking the other tires for me as I had said I was going on a long journey next week. He was friendly, polite, professional and helpful and you cannot really ask for more. I will certainly use this branch again and would recommend anyone to visit.

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jonathan allen posted this review on

jonathan allen gave HiQ Hull 5/5

Very good service from start to finish couldn't be happier. Nothing was too much.

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ADAM S posted this review on

ADAM S gave HiQ Hull 5/5

Took my BMW520D touring in for serious tracking problem after my dealer couldn't sort it out, felt like a different car when I left the garage and they took the time to recommend the best tyres for my car based on years of experience and gave me the best price I've been quoted so far. highly recommend these guys to anyone.

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EMMA JOHNSON posted this review on

EMMA JOHNSON gave HiQ Hull 5/5

On the 12th August I came in to have a tyre replaced I got there and they was very busy, my first thought was I'm going to have leave the car for a bit or be turned away but it was totally the opposite the gentleman that I spoke to which I think his name was Lee or Liam what a very pleasant and polite guy and very easy on your eyes, anyway he offered my a coffee while I wait and he said that the tyre was in good condition and he will check it for a puncture first to try and save me money which I'm all for that anyway about 10mins later he came into the reception said that it was leaking from a valve core whatever that was but he explained it something to do with at he valve and then he told me it was completely FREE and I thought my day couldn't get any better, I am so please with this company I will be going there again and I will recommend to anyone. thank you again regards Emma XX

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Martin White posted this review on

Martin White gave HiQ Hull 1/5

My 21 year old daughter visited this garage on Saturday 16th July to get a nail taken out of our tyre, the car was left for an hour and on return to pick it up one of the staff was so rude to her and had a clever attitude towards her too. The locking nut remover was missing so the staff went through the car looking for it, couldn't find it but left the boot in a right, we had bags of things in the boot which had been tipped out into the boot. The side compartments left open and hanging. I feel that because she was a young woman they didn't care and I wouldn't recommend these to anyone in the future. All he cared about was closing up as it was 3.45 and they closed at 4. Even asked if open tomorrow the answer was, your joking aren't you!! Don't use this place

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Tony Wood posted this review on

Tony Wood gave HiQ Hull 5/5

Following a second year MOT visit to Spring Bank, I can honestly say that Gavin and his team have again provided an excellent efficient service with honesty and professionalism rarely seen nowadays... Congratulations Gavin, keep it up and you will never be short of customers. A seriously refreshing change following a number of bad experiences with other locally 'reputable' companies.

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Karl Sheriff posted this review on

Karl Sheriff gave HiQ Hull 5/5

Staff are always friendly and happy to help. They take the time to discuss the work that needs doing and what options are available. Would always recommend to other people.

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Louise Bentley posted this review on

Louise Bentley gave HiQ Hull 5/5

We have always found the staff and service at the Springbank, Hull branch to be friendly, courteous and helpful. You get the feeling that the mechanics are genuinely being open and honest about the work needed, with value for money always excellent.  Nothing appears to be too much trouble. A million miles away from the type of cowboys you sometimes come across in this line of business.

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Andrew Shields posted this review on

Andrew Shields gave HiQ Hull 5/5

Staff were really friendly and got the job done quickly and sufficiently. I will definately go back if i have any future problems

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Andy B posted this review on

Andy B gave HiQ Hull 4/5

Prompt service Showed tyre defect before any action Managed to get jack and spare back into boot cavity (Ford Focus- its a devil to do) Observed discussion with another customer, gave options and advice

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abi posted this review on

abi gave HiQ Hull 5/5

I could not get my usual garage to MOT my car so ended up at HiQ.  The service was excellent and the speed of service was even better. I would recommend to anyone. From a happy customer and an even happier wallet. 

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Nick posted this review on

Nick gave HiQ Hull 5/5

Staff are great at this place, so quick to get parts and fit. keep you informed. Had the car in for MOT and found that head light and Anti roll case needed replacing, went to pick car up on my lunch and there she was. Ready to go. Well done guys not often you get good prompt service at garages.

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Ian Hunte posted this review on

Ian Hunte gave HiQ Hull 5/5

I thought the person who dealt with me was very friendly and honest. He rang me back when he said he would and the price for the work was much cheaper than I thought it would be. He was very honest about some extra work that needs doing which I will take the car back to have done at the end of the month. I have told friends about the service and the prices and they were all impressed.

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Gemma Bontoft posted this review on

Gemma Bontoft gave HiQ Hull 5/5

Pre-booked an appointment during my lunch hour. The staff were efficient and friendly. They were on time and took the time to explain what was happening with my vehicle - overall very pleased with the service.  

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Les Hendrickson posted this review on

Les Hendrickson gave HiQ Hull 5/5

This was my first visit, and I was very satisfied; especially as they were happy to sort me out ten minutes before closing! The staff were very friendly, professional, helpful and informative when asked questions. What was even more pleasing is that there wasn't a hint of hard sales pitching. It would appear these guys are more interested in you returning than squeezing the last penny out of a transaction. The price quoted for tyres is the full inclusive price of service; no hidden extras! I shall not hesitate to use again and would certainly recommend.

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Susanna Blackburn posted this review on

Susanna Blackburn gave HiQ Hull 4/5

HiQ was the nearest garage to get to after getting a major flat tyre.  I was dealt with immediately,  informed that a neaded a new tyre and quoted a price within a few minutes of my arrival. They didn't have a perfect match in branch but it was no trouble for them to collect one from across town.  I was back on the road in less than an hour. Thanks guys.

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Dawn North posted this review on

Dawn North gave HiQ Hull 5/5

The thing about HiQ, unlike some other garages, is that I trust them completely not to rip me off. The staff are always really helpful and never try to make me spend money I don't need to spend. In fact they come up with ways to save us money while still getting done what we need to do. They always quote a price and stick to it and get the work done really quickly. The reception area is clean and pleasant to sit in with a TV and coffee machine. We would not consider going anywhere else unless the job was something they could not do and then we would go with their recommendations.        

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Darren Christmas posted this review on

Darren Christmas gave HiQ Hull 5/5

I always go to HiQ, all the staff there are friendly, fast & helpful. Even if I could get a slightly better price elsewhere I would rather go there for the service. Always ready to help at short notice too, more than can be said for another well known brand in the area. Keep up the good work guys, see you soon!

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Rob posted this review on

Rob gave HiQ Hull 5/5

I have an old VW t25 van.  Over the last few years I have taken it to HiQ Hull for new tyres and new breaks , Which have been  fitted to a very high standard. They also offer a really good MOT service.  The guys are very honest and give good friendly advice , I definitely recommend this garage   :) 

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Jenny posted this review on

Jenny gave HiQ Hull 5/5

I always come here when I need new tyres. Even though it's not the closest tyre fitter to me, it is the most convenient in terms of location, parking, time taken to do the job and price.They are always polite and they are happy to show the depth of the tread with their tools and the handy card that they give out sometimes so you know they're only recommending tyres to be changed when actually needed. They are always busy but my average time there is about 20 minutes.

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Ian foster posted this review on

Ian foster gave HiQ Hull 5/5

1st class service, from friendly and helpful staff. Highly recommend, I will be using these guys again.

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Martynas posted this review on

Martynas gave HiQ Hull 5/5

Hello. I had get wheel alignment on Saturday so I just came into the shop and straight away was greeted by very friendly bunch of guys...It took only a minute until member of staff took my car on a stand for alignment and after no longer than 15 minutes job was done. While I was waiting at the reception I was offered a coffee. Overall I'm very pleased with service and its quality. Would definitely recommend it. Thanks.

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Em posted this review on

Em gave HiQ Hull 5/5

Friendly and helpful staff, service provided was well-done and convenient.

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nazir ahmed posted this review on

nazir ahmed gave HiQ Hull 5/5

very friendly staff. will definitly recommend to friends, i m a customer of this place for atleast four years now and quite happy with the service they provide so will stay with them

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Jason Ellis posted this review on

Jason Ellis gave HiQ Hull 5/5

Recently approached them for a full wheel alignment for my vectra after another local garage turned me away. 

These guys fitted me in at short notice, their representative was polite and took the time to listen to what I needed and did an excellent job.  Very happy with the service and would definetly use them again and recommend to others.

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Robinson posted this review on

Robinson gave HiQ Hull 5/5

Second visit and each time the staff have been able to accommodate my needs speedily and efficiently. Not too pushy, friendly, and provided very useful advice

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Mark Green posted this review on

Mark Green gave HiQ Hull 5/5

Very efficient and friendly staff

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  1. No purchase necessary. To enter the prize draw simply complete the feedback form telling us about your HiQ experience and submit this online within 90 days of your invoice date. Only entries received on the official form will be deemed valid.
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