What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

Customer Reviews

8 months ago
I was not told that it was necessary to…

I was not told that it was necessary to break my rod end to complete the alignment (although the engineer claims I was). As a result, I paid £30 for an alignment that meant I had to pay £300 for rod end to be replaced. Now I need to pay another £30 to get the alignment done. Ridiculous...

Alex Gibson
8 months ago
Efficient friendly time-reliable.

Efficient friendly time-reliable.

J H Kelly
8 months ago
Consistantly good service.

Always found decent prices, good service, good facilities. Will use again.

David Chesters

Adrian Costain posted this review on

Adrian Costain gave HiQ Isle of Man 5/5

Very friendly, efficient staff. Nothing is too much trouble and they don’t let you down. Reasonable prices and top notch service.

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Peter Baker posted this review on

Peter Baker gave HiQ Isle of Man 5/5

They provide a quality service at fair prices. My other car is an AUDI and although they rave about their high standard of customer care HI Q Quayside comes close to the same standard.

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Kathryn Cowin posted this review on

Kathryn Cowin gave HiQ Isle of Man 5/5

This was my second visit and both times have been so easy The staff are always so friendly and knowledgable, they explain everything simply...no confusing jargon!!! Work is good quality and competitivly priced, love they give a quote for the work upfront too, and final bill was even cheaper too Would recommend to everyone Thanks

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anne clarke posted this review on

anne clarke gave HiQ Isle of Man 5/5

Great bunch of guys.very helpful nothing to much trouble.polite and courteous .Spot on garage :-)

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Scott Glover posted this review on

Scott Glover gave HiQ Isle of Man 5/5

I have used Quayside ever since they opened there doors for business! The work they carry out is fantastic and at a price you can't beat! Friendly and very clued up staff. Always happy to help!  I wouldn't go anywhere else! 

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Peter Baker posted this review on

Peter Baker gave HiQ Isle of Man 5/5

I had to get some repair work done and tyres for my car in order to get it registered on the Isle of Man. When I visited the centre they advised me what work would be done and quoted me a very good price. The work was carried out very quickly and efficiently and to a high standard.When I returned Having registered the car succesfully they even supplied and fitted the new number plates whilst I waited. I will be using them in the future for certain and would recomend them as well.    

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Jim & Wendy Douglas posted this review on

Jim & Wendy Douglas gave HiQ Isle of Man 5/5

This was our first visit to here. We had a flat tyre and needed it sorted out urgently. Despite the fact that the staff were already busy they took the time, politely and friendly, to sort the tyre out for us. What a pleasure it was to be treated with respect and what a surprise when we got the bill, no where near the price wqe had expected to pay and they were true to their slogan, they didn'tdo any more than was needed. Will certainly return and recommend. Thanks for helping us out so quickly and efficiently.

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Elizabeth Quayle posted this review on

Elizabeth Quayle gave HiQ Isle of Man 5/5

Very nice staff, fitted the tyre for us, all done in 15 minutes, would use again.

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Gary Raby posted this review on

Gary Raby gave HiQ Isle of Man 5/5

The Team in the IOM are exactly what is required, professional but understanding and customer focused. Coming from an Aviation background, I am used to high standards, and to see thses guys using calibrated tooling, and following written procedures is a breath of fresh air in an industry that can be percieved as "Back Street". There is nothing Back Street about Quayside Motors HiQ, they get all my business and all my family too as we are in good hands , and savings in the pocket for quality goods is always very welcome. Well done HiQ in a different league .

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Dave posted this review on

Dave gave HiQ Isle of Man 5/5

They provided excellent information with regards to options available for my car. The price was also very competitive.

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J. Butler posted this review on

J. Butler gave HiQ Isle of Man 5/5

Just had four all season tyres fitted - gave me a good choice and price range on deciding which tyre to have, order took 2 days to arrive (quick for the Island) and got a phone call to arrange day and time for them to be fitted.

Job done promptly and in good time. 

Very happy with the service, now need to order tyres for my wife's car.

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Victoria Ollier posted this review on

Victoria Ollier gave HiQ Isle of Man 5/5

I booked my car in at this garage for it's annual service as I work just down the road and it was in a convenient location. I was impressed with the staff from the moment I entered the garage office. They are very polite. I was offered an appointment within a few days. I left my car with them and they rang me during the service to let me know one of the tyres needed changing the rear break pads replaced. They gave me an on the spot quote to carry out the work, which I thought was very reasonable. I collected the car later that day and wa shown the cracks in the original tyre and the old break pads that had been replaced. They kept me informed every step of the way and I knew I wasn't being ripped off for repairs that weren't needed. I will definately return to this garage for future repairs and services. Very impressed!

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Lily posted this review on

Lily gave HiQ Isle of Man 5/5

The litmus test for good service is not when it all goes smoothly, but when things go wrong.  I had a wait for winter tyres due to excessive seasonal demand. Due to a computer glitch, my order was delayed.  Dean and his team chased it with the manufacturer, kept me up to date by phone on progress and when it looked like it just wasn't going to happen, they offered me an upgrade at no additional cost and booked the fitting for my earliest convenience.  Definitely trust them to do a top notch job.

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John Allen posted this review on

John Allen gave HiQ Isle of Man 4/5

Needed 2 tyresand found their price was reasonable. They were fitted efficiently without fuss and I was completely satisfied with the service received.

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sean maxwell posted this review on

sean maxwell gave HiQ Isle of Man 5/5

great service, good price after being ripped off by other garages on the island I was very pleased with level of service and having everything explained to me, I will be using this garage from now on and will recommend it to friends.

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John Corkill posted this review on

John Corkill gave HiQ Isle of Man 5/5

I telephoned on Thursday, tyre ordered and arrived in time for appointment at 14.30hrs Tuesday. I arrived 10 minutes late (sorry about that) but they put a man on the job straight away. The tyres were held at last year's price. Excellent service, free coffee and chat with other happy customers. All in all, a  wonderful deal and service from staff. Well done.

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Marc posted this review on

Marc gave HiQ Isle of Man 5/5

Excellent service and good tyres fitted at very fair process.

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Ken Barnes posted this review on

Ken Barnes gave HiQ Isle of Man 5/5

Very efficient service, helpful staff nothing was too much trouble.

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john dagnall posted this review on

john dagnall gave HiQ Isle of Man 5/5

A highly competent and friendly depot.

All work carried out extremely efficiently.

If any extra work was required, the owner Dean phoned personally to explain and verify that it was okay to proceed.

Very good value for money and will recommend to friends.

Well done.

 ,

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Samantha Robinson posted this review on

Samantha Robinson gave HiQ Isle of Man 5/5

staff were very helpful when changing my front tyres. They also fitted a new headlamp which needed sorted free of charge! very competitive prices. would highly recommend. Thanks again

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Darran Kenna posted this review on

Darran Kenna gave HiQ Isle of Man 5/5

Staff are always very friendly, helpful and trustworthy. An excellent service. You know that they will only tell you what needs to be done and give honest advice. They also don't make promises they can't keep. as they give realistic time scales for work to be carried out and let you know if there is any change.

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Nick Watterson posted this review on

Nick Watterson gave HiQ Isle of Man 5/5

Always very friendly helpful and professional 

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Trish posted this review on

Trish gave HiQ Isle of Man 5/5

Made contact initially via website - receive a response promptly. I had my tyres done here three years ago and I requested the same again, they quoted for those and also for two cheaper options (one of which I ended up going with). My office is a couple of miles out of Douglas so they came and collected my car and dropped it off again when it was done (for no extra charge) - payment was taken over the phone. Staff are friendly, polite and I really can't fault the service - easiest garage interaction I've ever had. Thanks and keep up the good work!

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E Roberts posted this review on

E Roberts gave HiQ Isle of Man 5/5

Great service, very quick, reasonable prices and friendly staff! Thank you!

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John posted this review on

John gave HiQ Isle of Man 5/5

Needed a front tyre for my Honda CB500,asked around at a few garages and the prices came back all pretty much the same.Choose Quayside as it was handy to where i live.I think i made the right choice,was booked in for fitting at 1 o,clock and it was done at 1 o,clock,always a good sign of efficiency.The staff were polite and informative.I would happily use Quayside again. 

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A Webb posted this review on

A Webb gave HiQ Isle of Man 5/5

Advised when I should visit so didn't waste time. Checked over all tyres and made recommendations; fitted tyre at an excellent price. PLeasant to deal with, knowledgeable. Highly satisfied

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Kieran Mahoney posted this review on

Kieran Mahoney gave HiQ Isle of Man 5/5

Needed to buy a new set of tyres recently for my car and the guys there were friendly and very helpful especially Glenn the young man with a great smile who went on to fit me 4 Dunlop Sportmaxx as recommended and they are also really good tyres.

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Tony Corkhill posted this review on

Tony Corkhill gave HiQ Isle of Man 5/5

Service as excellent as it normally is, staff always willing to help and explanations as to why work has been carried out on my vehicle is always forthcoming along with the old parts to show why they needed replaced.

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