Welcome to HiQ Tyres Leven where we never charge you until we know you’re happy!
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Ever wonder what those tyre numbers mean?
245/45/R18 91 V
- Click on the letters below to find out.
- 245 - The width of the tyre in millimetres
- 45 - Profile height of the tyre sidewall as a percentage of the width
- R18 - The diameter of the wheels inner rim in inches
- 91 - The load index indicates the maximum load the tyre can carry
- V- The speed rating indicates the maximum speed for the tyre
HiQ Tyres Leven
Arrived at branch at 0825 on Tues 31st. Checked car in at 0830 and explained what was wrong. Female staff said it would be done that day and would not be a big job. Left my mobile phone. Was told I would be called to let me know what's going on. Got no call all day. I phoned them instead at twelve o'clock and got panned off. So I walked into branch to give other mobile contact as phone was running out of battery. They took number and Colin said they prob would not get to work on my car as they are fully booked. Felt annoyed because there wasting my time dropping car in early when I'm at work when I could have gone to one of many garages. There was no sorrys or calls rest of day. Why do you take cars in if you can't work on them ? I could see all throughout day other cars were taken with minimal work before mine even though I was sitting outside garage at 0825 waiting for store to open. Please can you work on your staffs communication skills and training in honesty, honour and customer care. Felt really angry but kept the head got my keys and got out of there. Will never be back and make sure I'll tell everyone I know in leven never to go there. Poor.
Went in because of a screeching noise coming from the engine usually associated with the fan belt just to get it checked out. Even though my car was there for nearly 6 hours until i got a phone call to say it was ready, they'd greased the belt which was otherwise fine, topped up the levels under the bonnet and checked my tyres all free of charge. Great service; just a shame I had to wait so long.
Hi i just popped in on the off chance that they could check my tyres as i knew they needed replaced . the staff checked my car over and they advised me on getting new tyres as they was all bold so i got 4 new ones the service was excellent only waited 2 hours from start to finnish £500for 4 new 4x4 tyres and balanced ect i thought was great value thanks guys will defo be back
Fabulous, friendly sercice. Job done in half the time estinmated for half the cost expected! Thank you.
Excellent customer servince. Great friendly staff. Always happy to help and answer questions if needed will recommend and use again!
Went in at 3PM on Monday to have the front passenger tyre fitted due to a puncture. Went to pick up car 2 hour later and was assured it was all done so I paid and left. I saw the work instruction clearly stated front / passenger. Next evening having driven 15 miles to and from work I discovered that the same tyre was almost flat putting me at significant risk on the drive home! On closer inspection it was clear that this was still the orignal tyre. Went back 8am (opening time on their website) and nobody there so had to wait outisde for 30 minutes for somebody to show up. When they inpsected the work log somebody had clearly overwritten it(!) to back / driver sidewheel - and that was the tyre they had fitted. There was no apology just a 'these things happen' shrug and I had to argue my case to get the front tyre replaced free of charge - there was even the suggestion they would take off the back tyre again if they could locate my original. They did replace it but it felt grudging at best. Truly horrible customer experience - I won't be back. ps you may want to update your website opening hours from 8AM to prevent others waiting in the cold.
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- Sunday Closed