What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

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Customer Reviews

Carol Thornton posted this review on

Carol Thornton gave HiQ Livingston 5/5

This garage is the only one I will now use - the staff are always so friendly and helpful. They always discuss what work needs done before making any repairs and they dont overcharge or carry out any unneccessary work.

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Susan Smith posted this review on

Susan Smith gave HiQ Livingston 5/5

What a great garage, from the first phone call to the last goodbye... great service, all staff are so friendly and helpful...and what can I say about the charges? The only garage I've ever been to which charges a fair price for labour. Now my son goes here too!! I'd recommend it to anyone in the Livingston area. It's such a pleasure to know I won't be charged for unnecessary work! Thanks to all staff ????????????????

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Steve O'Brien posted this review on

Steve O'Brien gave HiQ Livingston 5/5

My tyre size isn't one you'd expect to get off the shelf but they were able to get them for the next day. Service was excellent, staff are friendly and knowledgeable. Pricewise they were cheaper than any of the online tyre sellers. Highly recommended and will definately use again

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Emma Tod posted this review on

Emma Tod gave HiQ Livingston 5/5

Great efficient service and handy for my work nearby no fuss. Excellent staff too. Very trustworthy and honest. Will always go back and recommend.

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Patricia Erskine posted this review on

Patricia Erskine gave HiQ Livingston 5/5

we have used the outlet many times and always find them helpful, both finding the suitable tyre and fitting at a time to suit us. we would go back again.

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Nathan Schoultz posted this review on

Nathan Schoultz gave HiQ Livingston 5/5

I use HiQ all the time. Great service and staff

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alyson nicoll posted this review on

alyson nicoll gave HiQ Livingston 5/5

Easily booked, fast and efficient service!

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Isobel Coventry posted this review on

Isobel Coventry gave HiQ Livingston 5/5

Been a customer for 20 years as well as my daughters the service is briallant

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Susan Smith posted this review on

Susan Smith gave HiQ Livingston 5/5

Such friendly service here. As an OAP it's important to feel no one is taking advantage of my ignorance! Thanks Darren , who fixed problem with a smile, and Rae who looked after me in waiting room. Much appreciated!

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Carla Whitelaw posted this review on

Carla Whitelaw gave HiQ Livingston 5/5

Fabby wee garage nothing too much hassle. Love love love them,would never go to any other garage now. See yous soon for my front tyres.

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frank russell posted this review on

frank russell gave HiQ Livingston 5/5

Excellent service and very courteous staff.

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Mick Minister posted this review on

Mick Minister gave HiQ Livingston 5/5

Great service, I would recommend them to anyone, service was brilliant, guy's couldn't do enough. prices were competitive, maybe even better than competitive, along with the customer service which was superb.

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Dean Anderson posted this review on

Dean Anderson gave HiQ Livingston 5/5

HiQ have been great to me & my family over the years. The staff are really welcoming and great to speak too. Very honest about any work that needs done and are 100% genuine. They have always been really flexible as well and it's a major plus they are open on a Saturday! Keep up the good work everyone & thanks again for being a great place to come!

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David Whitelaw posted this review on

David Whitelaw gave HiQ Livingston 5/5

great team of honest and knowledgeable staff. I have used them today for the third time and I'm very impressed with the quality of workmanship and value for money. My family members now also use this garage and highly recommend also.

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Shirley Preston posted this review on

Shirley Preston gave HiQ Livingston 5/5

Loved these guys so nice and very knowledgeable was very impressed yesterday, I will be back for sure. Many Thanks Guys.

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Rochelle Walker posted this review on

Rochelle Walker gave HiQ Livingston 5/5

Very efficient friendly service - a part had been delivered to wrong store and Callum drove to Lanark to collect so that my car could be attended to on the day . Once repaired he showed me the damage to my original alloy without me asking . The lady in the office also very good .

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Sharon Tait posted this review on

Sharon Tait gave HiQ Livingston 5/5

Great garage would not go anywhere else. Great team of staff and also good value for money. Keep up the good work everyone.

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Sharon Tait posted this review on

Sharon Tait gave HiQ Livingston 5/5

Great garage would not go anywhere else. Great team of staff and also good value for money. Keep up the good work everyone.

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Claire Sharp posted this review on

Claire Sharp gave HiQ Livingston 5/5

Love this place 1st class service as per! 

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Daniel Eve posted this review on

Daniel Eve gave HiQ Livingston 5/5

Amazing service as always from Callum.

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Mark Stephens posted this review on

Mark Stephens gave HiQ Livingston 5/5

Very prompt servce yesterday. Lovely bunch of guys. Very Impressed,I will use you guys from now on!.

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Martin Johnstone posted this review on

Martin Johnstone gave HiQ Livingston 5/5

New tyres had been fitted by McConecheys in Glasgow, however after new tyres were fitted there was vibration at motorway speed. I took the car back to McConecheys and they re-balanced wheels. Vibration continued after check so presumed must be more serious fault. I turned up out of the blue on my lunch break at HiQ in Livingston to see when I could book car in to get the vibration diagnosed. Ross offered to make a diagnosis immediately, and removed the vehicle he was currently working on from the ramps to do so. He then gave the car a thorough inspection, checking drive shafts, wheel bearing and discs. He could not find an obvious fault but did point out that a front disc was slightly warped which may cause issue. He also offered to remove and re-balance all of the wheels while I waited. He did so and discovered that 2 of the wheels were well out of balance, which is the cause of the problem. Ross went out of his way to help and could have not been more helpful, honest and friendly - very welcoming. I will return to have my car serviced and MOT'd in the future, and will happily recommend them to anyone needing their car fixed. Keep up the good work!

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Calum replied on

Thankyou for taking the time to fill out a review. You're feedback is appreciated.

Kenneth Peters posted this review on

Kenneth Peters gave HiQ Livingston 5/5

Just made my third visit in 18 months to this service centre, all for good reasons. I really do not like spending money on the car (who does ?) but if I'm going to spend money anywhere I'd rather spend it here.....the tyres were ordered in for me when promised, the staff were really good humoured, helpful and polite keeping me fully informed all the way. Remember this is my third visit and they have got it right on the button every time so this is no coincidence.......well done lads, I look forward to visit number 4.

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Calum replied on

Thank you for taking the time to fill out a review. Your feedback is appreciated

Stuart posted this review on

Stuart gave HiQ Livingston 5/5

First class service, car required some work done whilst having tyres fitted. Mechanics were more than accommodating and fully informative about parts, costs etc; but most of all very pleasant to speak to. kept up-to-date throughout the whole process, I have used many garages in my time and will definitely be back.

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Calum replied on

Thankyou for taking the time to fill out a review. You're feedback is appreciated.

Fraser posted this review on

Fraser gave HiQ Livingston 5/5

Needed a tyre fitted on short notice. Popped in on a Saturday morning and the service I received was excellent! Will definitely be back next week! Thanks again guys 

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Calum replied on

Thank you for taking the time to fill out a review. Your feedback is appreciated

Alex posted this review on

Alex gave HiQ Livingston 4/5

Popped in on recommendation for a rear tyre install. Staff were friendly and informative. I would recommend.

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Calum replied on

Thank you for taking the time to fill out a review. Your feedback is appreciated.

Marie-Ann Sharp posted this review on

Marie-Ann Sharp gave HiQ Livingston 5/5

Thanks to Callum & the lads for getting me sorted and back on the road yesterday. Really appreciate your time explaining the problem to me im a typical woman when it comes to cars. The cars running great now. My sisters coming along next week to see you about tyres.

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Calum replied on

Thank you for taking the time to fill out a review, You're feedback is apprciated

mark reid posted this review on

mark reid gave HiQ Livingston 5/5

great prices great service thanks

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Calum replied on

Thank you for taking the time to fill out a review, You're feedback is apprciated

Mary Ramage posted this review on

Mary Ramage gave HiQ Livingston 5/5

thanks for get my car repaired on time,will drop u off a pack of bickys next time i pass

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Calum replied on

Thank you for taking the time to fill out a review, You're feedback is apprciated

Alli Tattee posted this review on

Alli Tattee gave HiQ Livingston 5/5

always have good service at a good price nice guys always very helpful

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Calum replied on

Thank you for taking the time to fill out a review, You're feedback is apprciated

Peter Finlayson posted this review on

Peter Finlayson gave HiQ Livingston 5/5

had mot done there highly satisfied

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Calum replied on

Thank you for taking the time to fill out a review, You're feedback is apprciated

Ram Smith posted this review on

Ram Smith gave HiQ Livingston 5/5

great service on my BMW running like a dream now.thanks

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Calum replied on

Thank you for taking the time to fill out a review, You're feedback is apprciated

Jeff Blackleitch posted this review on

Jeff Blackleitch gave HiQ Livingston 5/5

great service at a great price need i say more

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Calum replied on

Thank you for taking the time to fill out a review, You're feedback is apprciated

Mr Hollywood posted this review on

Mr Hollywood gave HiQ Livingston 5/5

been using Hiq Livingston for years, good bunch of guys.

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Calum replied on

Thank you for taking the time to fill out a review, You're feedback is apprciated

Bill Wilson posted this review on

Bill Wilson gave HiQ Livingston 5/5

was recommended Hi-q livvy from a friend of mine.

have to say they were great at carrying out my manufacturers service at a fraction of the cost from the main dealer.

highly delighted.

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Calum replied on

Thank you for taking the time to fill out a review, You're feedback is apprciated

Robert Johnstone posted this review on

Robert Johnstone gave HiQ Livingston 5/5

great service at a great price.

many thanks again.

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Calum replied on

Thank you for taking the time to fill out a review, You're feedback is apprciated

Mr hutton posted this review on

Mr hutton gave HiQ Livingston 5/5

The clutch in my corsa combo van failed, I desperately needed it back that day for work. My sister recommended the guys at Hiq Livi, after a quick phone call the guys showed up at my house to tow the car back to the garage, new clutch was fitted that day and I picked it up that night

Can't thank the guys enough, would recommend to anyone.

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Calum replied on

Thank you for taking the time to fill out a review, You're feedback is apprciated!

Mrs Mansefield posted this review on

Mrs Mansefield gave HiQ Livingston 5/5

I would like to thank hiq for the work they done on my car last week great service at a very resonable price. i will be back guys.

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Calum replied on

Thank you for taking the time to fill out a review, You're feedback is apprciated!

g barr posted this review on

g barr gave HiQ Livingston 1/5

Price given on phone for fitting tyres different to price charged.

Fitter lifted car up with jack arms touching sills of car, which deformed the sills.

Recommendation given re pressures was wrong

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Calum replied on

Firsty I would like to thank you for taking the time to give us feedback. We pride ourselfs on clear transparent pricing and quality service. I would like to mention however that you were given the price before anywork was undercarried, and the reason for the price difference was you were qouted on standard changeovers, when enfact it was 19 inch runflats that you had. I am sorry to hear our service did not meet you expectations, but I would like to speak to you and see if we can resolve the matter. You can contact mevia the e-mail or contact number provided.

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