What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

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Customer Reviews

Granville victor posted this review on

Granville victor gave HiQ Neath 5/5

Excellent,efficient service, all paperwork and work carried out to satisfaction

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Jacquie Power posted this review on

Jacquie Power gave HiQ Neath 5/5

Fast and efficient service, great advice, and very helpful staff. Would highly recommend to anyone.

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Susan Thomas posted this review on

Susan Thomas gave HiQ Neath 5/5

I phoned the Neath branch of HiQ this morning to ask if they had tyres for my Citroen Berlingo... I spoke to Mark and although the tyres I wanted were not in stock, he quickly and efficiently ordered them and I was able to drive in and have them fitted at 2.30pm ... the standard of service was excellent and Mark kindly took the time to explain more about tyres and pressures, etc so I was able to drive away with a brand new spanking pair of Goodyear XL's and a lot more knowledge than I arrived with. A superb experience and I'll be back to purchase the other two as soon as needed. Thank you all.

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Kelvin Davies posted this review on

Kelvin Davies gave HiQ Neath 5/5

I was served by Jamie, who provided a competitive quote, and a good offer to fit tyres within 24 hours. I arrived for my appointment and the work was carried out efficiently and in a professional manner. At all times I was dealt with courteously and in a friendly manner by Jamie who made my experience memorable. I could see from the prices, that I will visit again for a service and MOTwhen it is due next year.

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Kevin Boxer posted this review on

Kevin Boxer gave HiQ Neath 5/5

Car booked in for service and first MOT. Excellent service from the team. Mark is always very helpful and provides good advice. My wife always takes her car here as well with confidence that she will not be ripped off.

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Stuart Lewis posted this review on

Stuart Lewis gave HiQ Neath 5/5

Mark is always very helpful, efficient and provides excellent service. Recommended.

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Royston Harris posted this review on

Royston Harris gave HiQ Neath 5/5

i find the staff friendly and helpful with any questions i have,they always inform me how much the work cost befor they start the work , i find them helpful about any future work to be done and i will be going back there for work to my car as i know i can trust them to look after the maintenance of my car

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Tracey Hill posted this review on

Tracey Hill gave HiQ Neath 5/5

Very good service and very helpful . As being a woman it's nice to talk to someone that can explain things to you. Many thanks to mark Thomas.

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Elizabeth Knight posted this review on

Elizabeth Knight gave HiQ Neath 5/5

Excellent service every time I visit. Mark and his team are always ready to help and give advice .

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Sian McDonnell posted this review on

Sian McDonnell gave HiQ Neath 5/5

Helpful, friendly and knowledgeable staff. Happy to recommend to friends and family.

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Donna Jones posted this review on

Donna Jones gave HiQ Neath 5/5

Mark and team provide an excellent, friendly service, and I can be confident of the work done, including sound advice re options etc of what is/isn't necessary for my particular motoring needs. Always my first choice.

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SARAH WALTON posted this review on

SARAH WALTON gave HiQ Neath 5/5

The staff are friendly and polite. Most of all they are honest which is great to see from a garage. I won't take my car anywhere else.

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  1. No purchase necessary. To enter the prize draw simply complete the feedback form telling us about your HiQ experience and submit this online within 90 days of your invoice date. Only entries received on the official form will be deemed valid.
  2. This competition is open to all UK residents aged 18 years or over, excluding HiQ/Goodyear Dunlop Tyres UK Limited employees and their immediate families, participating tyre dealers and their employees, Goodyear Dunlop and HiQ agents and anyone professionally connected with the promotion.
  3. Only one entry per household per visit.
  4. Offer ends 31st December 2016.
  5. No cash alternative is available and all rewards are non transferable.
  6. A winner will be selected at random under independent supervision from all valid entries on a monthly basis.
  7. The first entry selected will win £100 in Love2Shop vouchers redeemable as outlined in the voucher suppliers terms and conditions.
  8. The promoter's decision is final and no correspondence will be entered into.
  9. The winner will be notified by telephone/email within 7 days of the draw date.
  10. Winners may be required to provide a copy of their original HiQ invoice to confirm their entry is valid before any prize is released.
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  14. The name and county of the winner will be made available on request to those enclosing a stamped addressed envelope to HiQ Thank You Promotion, HiQ Customer Care, FREEPOST MID21236, Wolverhampton WV5 7BR.
  15. The winner may be required to take part in related publicity.
  16. Promoter HiQ/Goodyear Dunlop UK Tyres Limited, 2920, Trident Court, Birmingham Business Park, Solihull Pkwy, Birmingham, B37 7YN