What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

Customer Reviews

4 months ago
Really helpful and pleasant guys in our…

Really helpful and pleasant guys in our local depot and would recommend to anyone. Pre ordering system worked well.

Nigel Blackham
4 months ago
Turned up on Wednesday morning at 830…

Turned up on Wednesday morning at 830 . After ordered on line on Sunday. Guy wasn't very helpful told . Didn't even know about it eventually found the order told I'd get a call around midday heard nothing . Went somewhere else

Sch
5 months ago
Very good service

Very good service. Easy to book, quick and efficient

Jill Peckitt

Bernie K posted this review on

Bernie K gave HiQ Newquay 5/5

Highly recommend HiQ Newquay for their work, their friendliness, professionalism and for getting the jobs on my car done. Thank you!

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Richard Stewart posted this review on

Richard Stewart gave HiQ Newquay 5/5

Whilst working in Cornwall on business, I decided to arrange for two front tyres to be replaced on my car. After a brief search on the internet, I found HiQ tyres in Newquay and saw that they had a good range of competitively priced tyres. Selecting tyres and booking an appointment was easy on this website, which I had not used previously. I was really impressed on how I was treat from the moment I arrived, to when I drove away. I arrived early (10 minutes before the branch was due to open!) but was greeted very professionally and asked to drive straight into the fitting bay. I was provided with additional information on my choice of tyre and the work was performed speedily. Overall an excellent first-time experience, nothing seemed to be too much trouble and the team onsite were courteous, professional and efficient throughout. I will now look to use HiQ in my home town based on this first experience. Well done everyone and Thank You!!

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Karen Fawcett posted this review on

Karen Fawcett gave HiQ Newquay 5/5

Our car broke down on holiday, so we were expecting to pay over the odds. It could not be further from the truth, they went out of their way to bring the cost down as much as possible, they diagnosed the fault without charging us, even letting us source the part then fitting it for us. I would highly recommend them. Excellent customer service.

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James Earl posted this review on

James Earl gave HiQ Newquay 5/5

Needed a battery and alternator replaced and this garage did it as quickly as possible. They were delayed by a parts supplier and did their best to combat this by offering to work on the car after closing and also gave me a reduction on the already anazing price. This is the 3rd time I have used this garage and have been very satisfied each time by the work done, the prices and the friendly nature of the staff. Would definitely recommend.

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Kim Gardner posted this review on

Kim Gardner gave HiQ Newquay 5/5

Yet again fantastic service. Justin is a really friendly guy and always ready to explain things when they get technical !! I would definitely recommend HiQ Newquay to anyone.

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James Earl posted this review on

James Earl gave HiQ Newquay 5/5

Recently I made two visits to HiQ in Newquay after my father recommended it. I had a headlight and sidelight replaced within 15 minutes of arrival. I went back a few weeks later for wiper replacements and they ordered them in for the same day and fitted them the next (they could have fitted them the day they arrived if I'd been available). The staff were very friendly and helpful. Also the prices were far lower than anything I'd seen before. Would definitely recommend.

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Graham Williams posted this review on

Graham Williams gave HiQ Newquay 5/5

booked car in twice in a month for tyres and an MOT, cannot fault the staff fantastic service, They dont make up work to be done I found them very honest. The work what was needed to be carried out was done very quick and efficent. Communication was excellent. Will always use this garage from now on. Thank you was a pleasure to use you.

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Victoria Baxter posted this review on

Victoria Baxter gave HiQ Newquay 5/5

After recieving a quote from a national competitor for a back and middle exhaust which i felt was well over priced I decided to visit HiQ Newquay. I had not used HiQ before and I was pleasantly surprised how professional/accommodating and more to the point how reasonable the quote was. As bank holiday was approaching they managed to get part in and fitted at a fair price. clearly explaining the issue why both parts needed. I will definitely use my nearest branch in future and always recommend the company for great service and best prices guaranteed.

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Jim Dyne posted this review on

Jim Dyne gave HiQ Newquay 5/5

I needed new break pads and discs, my car was in and out within a couple of hours, not only was the price really good but the service I received was very professional and friendly. I was shown and talked through what was replaced and why but also top tips to look out for in the future. I will definitely be bringing my car back to HiQ Newquay again.

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John Root posted this review on

John Root gave HiQ Newquay 5/5

Went with my daughter to have tyres fitted to her van, Todd beat all other prices that I she had been quoted, First class friendly service, my first choise from now on, highly recommended. Thank you Todd and Gary.

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fiona gregory posted this review on

fiona gregory gave HiQ Newquay 5/5

Todd was great and changed my tyres super quick whilst I waited. Will defiantly return.

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Lindsey McAulay posted this review on

Lindsey McAulay gave HiQ Newquay 5/5

Visited for a service and disgnosis of power problem.  On return had full explanation of issue, shown old faulty part, what was wrong with it etc etc. Great customer service from Todd, car back to old self.

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Caroline posted this review on

Caroline gave HiQ Newquay 5/5

Really friendly guys and great, quick service. No complaints! Highly recommend them!

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Mike Beresford posted this review on

Mike Beresford gave HiQ Newquay 5/5

Great service

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Ali Park posted this review on

Ali Park gave HiQ Newquay 5/5

Big thanks to Todd and Gary for fitting me in immediately despite being right at the end of the day and quickly identifying a badly faulty tyre which was very close to a blow out situation - no fun in a 3.5 tonne campervan! They got 2 new tyres and swapped the others around to give me the best set up and I was on my way much reassured the next day. Great work guys! 

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James Parker posted this review on

James Parker gave HiQ Newquay 5/5

Called in with damaged tyre today and found the staff very helpful nothing was to much trouble

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