What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

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Customer Reviews

Tracy Harris posted this review on

Tracy Harris gave HiQ Northampton 4/5

What a fantastic service Tony and his crew at HIQ offer. I've used them repeatedly for MOTs, tyre problems and brake problems. The guys are all so friendly and accommodating, always willing to go out on a limb, and go above and beyond to help you and get you on your way again - and they always seem to be able to fit you in at short notice too. Being a female they never patronise you either! I always highly recommend HIQ to my family and friends. Thanks Tony and colleagues for my recent visit - you checked out my vehicle and reassured me all was ok and wouldn't take anything for your trouble. I'll be back (but not too soon I hope ????)

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Debbie Holmes posted this review on

Debbie Holmes gave HiQ Northampton 5/5

I would never take my cars anywhere else. The guys at HiQ are always so helpful and friendly. They offer a great service and I know I can trust them. Spent the best part of a day looking at the pull on my steering a few months ago, couldn't find anything so didn't charge me a penny! Wonderful service, but more importantly wonderful people

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Samantha Hutchins posted this review on

Samantha Hutchins gave HiQ Northampton 5/5

What can I say...HIGHLY respectable garage, INFORMATIVE staff, highest QUALITY of service aka Stimpson Avenue HiQ! Came here on Saturday, this is my 5th visit. Staff are amazing, make me feel at easy as a woman, explain in language I understand what's wrong and don't make me feel stupid. The guys engage with my son and make this an experience for him! Only the necessary work is done and never feel like with some places, things are added and added to the list of work. Would so recommend to anyone. I'm now NOT scared and dread taking my car to the garage as its like taking it to a friend, dad, brother. Couldn't give enough praise for these guys, superheroes with a spanner!!

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Nik Jacob posted this review on

Nik Jacob gave HiQ Northampton 5/5

Been coming here 4 years. I am always very satisfied with the level of service. Thank you to Trevor and all the guys at HI-Q so much for doing the work AND also making me feel secure in the knowledge the work has been done to the highest standard every time.

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Diane Denton posted this review on

Diane Denton gave HiQ Northampton 5/5

The staff at Stimpson Avenue are fantastic and I told them so today. They not only fitted new tyres but also fixed the trim on two doors as they noticed it was a problem. There was no extra cost and we were grateful for that personal service. The team are efficient, excellent at doing their job but above all are really great people! Thank you!

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Esther Vivanco posted this review on

Esther Vivanco gave HiQ Northampton 5/5

Had to visit HiQ urgently without and appointment on a Saturday morning and the staff were extremely helpful and nice. My car was fixed within a few hours and I got a clear explanation of what and why was done to my car. I feel this is a place you can trust. I could not be more grateful!

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Helen Ryan posted this review on

Helen Ryan gave HiQ Northampton 5/5

Been using the garage for years. Always friendly and fit my car in when's convenient for me. Good deals and everyone working there are always willing to help which is good for a female driver.

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CHRIS SHAWCROSS posted this review on

CHRIS SHAWCROSS gave HiQ Northampton 5/5

I HAVE HAD 2 TYRES FITTED TODAY. EXCELLENT SERVICE NOTHING WAS TOO MUCH TROUBLE. TRAVELLED 20 MILES TO USE THEM AND WELL WORTH IT.

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Alison Shine posted this review on

Alison Shine gave HiQ Northampton 5/5

Thanks so much Tony and team...always so happy to help

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Christina Felton posted this review on

Christina Felton gave HiQ Northampton 5/5

My car broke down on the motorway and was recovered by the RAC I contacted the garage to let them know i would be bringing it to them and they where more then happy. Broken spark plugs snapped off inside the engine was fixed suprisingly quickly and at a reasonable price. Great guys always willing to help, even if it's just checking tyre pressure or checking over a new car. Thank x

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Lesley E posted this review on

Lesley E gave HiQ Northampton 5/5

A great team, who work hard to give an excellent service. I have been using this centre for many years and the staff are without exception, friendly and professional. Work is always completed to time and at a competitive rate. On more than one occasion they have fitted a job in at the last minute, to keep me on the road. I wouldn't go anywhere else, I highly recommend this centre.

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Wendy posted this review on

Wendy gave HiQ Northampton 5/5

Obviously being female, have always felt very vulnerable going to garages for repairs etc.  The Stimpson Avenue "boys" have been at that branch as long as I can remember (!!!) and I like the fact that they really do look after you.  My car was in with them for an MOT yesterday, all the worry taken out of my hands.  What seems daunting to me is all in a day's work for them.  They advise you and put your mind at rest.  I have always felt comfortable booking my car in with them whether it be for tyres or something more serious.  Highly recommend the Stimpson Avenue "Boys"

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Louise G posted this review on

Louise G gave HiQ Northampton 5/5

Wow. Thanks HiQ Stimson Avenue! It's been a while since my last visit (courtesy of company cars!) but my puncture last night was 'no trouble at all' to you! It was great to see your friendly faces (particularly Sep's!) after all these years! You're a definite 5� outfit & I have no hesitation in recommending you to all my friends! Thank you...I'll be back!

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John posted this review on

John gave HiQ Northampton 5/5

I booked in to have my tyres balanced and found all of the staff who worked there extremely professional, friendly and welcoming. I would highly recommend HiQ Northampton to anyone and will be using them again in the future. 

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Dennis posted this review on

Dennis gave HiQ Northampton 5/5

Needed a swift oil change and filter, managed to squeeze me in and was completed in about an hour with professionalism and curtesy. Spot on.

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Lucie posted this review on

Lucie gave HiQ Northampton 5/5

Couldn't agree more with what every one has said, especially about being friendly, and professional; helpful and going the extra mile. Not out to rip you off, et cetera. Been availing of their services for years; wouldn't even consider going elsewhere. Very reassuring that in this day and age there are still good and honest tradesmen.

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Kal posted this review on

Kal gave HiQ Northampton 5/5

Went there as a recommendation and dealt with Tony. It would have been so easy for them to have carried out work that I did not really want or need, but they were so friendly. honest and professional which meant that I continue to use and trust the staff there. Pricing of work was very competative and they even tried to reduce the cost where they could. Too many horror stories about places like this, but in this case it could not be further from the truth!  A definite recommendation!

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Laura Thompson posted this review on

Laura Thompson gave HiQ Northampton 5/5

The staff here are friendly and honest. As a woman who has no idea about cars and what they need to fix them, its important to go somewhere that you feel there been honest with what needs doing on your car. I get this from the staff in HiQ in northampton. I will always be a customer there and would highly recomended them

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Philip Stimpson posted this review on

Philip Stimpson gave HiQ Northampton 5/5

Very helpful staff looking to go the "extra mile" and put the customer first.

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Dave posted this review on

Dave gave HiQ Northampton 5/5

The guys are always really freindly and helpful, will look around to find you the best deal & seem to want to do their best for you.

I was going to say how much I trust them, but as they do my brakes, tyres & MOT I am already trusting them with my life!!

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gavin middlewood posted this review on

gavin middlewood gave HiQ Northampton 5/5

we got a flat tyre as we set out on holiday. changing the tyre was complicated and needed extra tool and time. we pulled into the centre and they prioritised us as we had our kids sitting in the car.The waiting time otherwise was two days! Well done everyone!

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