What our customer say about us
We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.
Latest Trustpilot reviews
great friendly and efficient service
stephen goughGreat price and excellent friendly service.
Mark BurrageGood value.Good communication and friendly people.
Barbara MckennaCustomer Reviews
Danielle Rigby posted this review on
Excellent service from both Dave and Mike. I had a slow puncture and drove in at closing time on Saturday, Dave pumped the tyre back up for me and then I drove in today with no appointment booked and was driving back out with my tyre replaced within 30minutes. Very accommodating, great price and they made me feel at ease. Thank you
1 person found this review helpful, did you?
Geoff McCormick posted this review on
Following a puncture to my front tyre I researched tyre prices in the area and Hi Q was the best price. Today I visited the Northwich depot with the punctured tyre I was advised the tyre was not repairable due to excess wear on the outer limit, the team checked my other front tyre which was also damaged due to the tracking. The new tyres were fitted balanced and the tracking reset. I can only describe the service as nothing less than excellent from start to end and I thank all the team for their assistance. Well done guys. I will be visiting again when my MOT is due and will use this outlet for our other three cars too.
0 people found this review helpful, did you?
Daniel Owens posted this review on
Dave and his team have just recently checked my car as it was rattling, turned out it was the exhaust hitting against the rear axle. At the same time I had a set of rear tyres fitted and all at a reasonable price. Thanks again to Dave and his team, top blokes! I would highly recommend this company, super professional and super quick.
0 people found this review helpful, did you?
Karen Browne posted this review on
My sons car needed some vital repairs as well as a service. The estimated cost was high and as my boy is a student it was being paid for by the Bank of Mum & Dad. David Smylie worked out the most cost effective way to make the car roadworthy without compromising quality of parts or workmanship and most importantly safety. Thank you so much David Smylie for looking after us and the car so well today, I would highly recommend HiQ Northwich to anyone needing help with their car.
0 people found this review helpful, did you?
Karen Browne posted this review on
My sons car needed some vital repairs as well as a service. The estimated cost was high and as my boy is a student it was being paid for by the Bank of Mum & Dad. David Smylie worked out the most cost effective way to make the car roadworthy without compromising quality of parts or workmanship and most importantly safety. Thank you so much David Smylie for looking after us and the car so well today, I would highly recommend HiQ Northwich to anyone needing help with their car.
0 people found this review helpful, did you?
Sarah Partridge posted this review on
Really helped me out this morning! Had a problem with my tyre fitted by a different garage but they had it fixed and me back on the road in no time. Thanks!!
0 people found this review helpful, did you?
Martyn Ryan posted this review on
Needed a new tyre for a Bentley Continental, having been quoted £304 by Kwikfit I popped in when passing and was quoted £239 with tyre available in 24 hours. Fast friendly and efficient service when fitted.
0 people found this review helpful, did you?
Robert Birch posted this review on
Having had some work done on my brakes, I was driving with my wife and grand child when the brakes failed almost resulting in a major collision. Your member of staff was totally unhelpful and very condescending to say the least also trying to deny you had carried any work to the vehicle even when I produced the invoice for the new brake calliper and brake pipe. My vehicle was recovered and taken to an independent garage where the fault was found to be a fitting error by the HiQ technician( I use the word technician very lightly). I would not recommend this garage at any cost, photos are also Available for viewing as they will be posted onto social media within the next 48 hours. Regards Robert.
0 people found this review helpful, did you?
ROBERT BIRCH replied on
Just to let any prospective customers know that any problems i have had have now been resolved to my satisfaction. ROBERT BIRCH.
Sir Alex Ferguson posted this review on
hi,fella was really helpful and polite. Didn't have my trye in stock so lent me a car so I could get on with my day and rang me about 4 hours later to say all sorted and ready to collect. cant ask for more than that.
0 people found this review helpful, did you?
Stephen Clarke posted this review on
After finding this branch 7 years ago I keep coming back owing to the high quality of the service, good prices and helpfulness and friendliness of the staff. Great place to take your car.
0 people found this review helpful, did you?
John Cosgrove posted this review on
I can't praise Dave highly enough. My wife had a blowout and was stuck down a country lane. I called the HiQ centre and Dave answered and organised everything to be ready for when the recovery people got her there. Saving her day for the Cheshire Show! Will definitely be back. Top class customer service.
0 people found this review helpful, did you?
D Pye posted this review on
They were able to source and fit 2 front tyres for me very quickly, (same day), and in the time slot they gave over the phone. They were very careful with my alloys, which are coloured, and I was very pleased to see that they took the time to use a wheel spanner rather than an air gun on the wheel nuts. Excellent service and staff. Would recommend to anyone.
0 people found this review helpful, did you?
Helen Lonsdale posted this review on
I have been using Hi Q in Northwich for years, even though there are garages closer I would rather drive the extra distance to get reliable service. The staff are always friendly and polite and I trust their opinion which can be a rarity amongst garages. I wouldn't hesitate in recommending them as I have never had any problems in the 15 years I have been going
0 people found this review helpful, did you?
Clare Rainbird posted this review on
I've been taking my car into HiQ Northwich for a few years now & 100% completely satisfied with the services provided every time. My car has its MOT here and whenever I've had an emergency problem, it's always taken one phone call & they've asked me to take the car straight to them, same day, and they've fixed it. That is what you call excellent customer service. Infact, I've had an emergency this morning - called them @ 8am (knowing that they don't actually open till 8.30am but hoped somebody would answer) and Dave answered. Explained my reasons for the urgent call & he asked me to drop my car straight in on my way to work. These guys can't be faulted at all - I very much doubt you'll receive better services from anywhere else.
0 people found this review helpful, did you?
Geoff Dale replied on
Hi Clare Thank you for taking the time to review the centre. I am glad you were happy with the service we provided . It is also very encouraging that a lady motorist is comfortable with the price , service and information we give you , without feeling pressured or ripped off , and we get you back on the road as quickly as possible . Many Thanks for using HIQ Northwich Geoff Dale Director
Neil Davison posted this review on
Very friendly and accommodating. I bought myself a tyreless space saver wheel on the web for if I had a serious puncture (My car had a re-inflation kit that I wasn't confident about}. A suitable tyre was duly ordered by this branch for fitment the next day. The team at HiQ went the extra mile (excuse the pun) when they offered to put the wheel on the car for me,make sure everything was correct and then put the normal wheel back on. Just thought I'd give this on-line thank you for a job well done. Ta.
0 people found this review helpful, did you?
Geoff Dale replied on
Hi Neil Thank you for taking the time to review Northwich centre . It is important that our customers are treated in a friendly and professional way , also the car is also given back to you as you would expect . Thank you for using HIQ Northwich , any other problems you know where we are !!! Geoff Dale Director
Julie Benbow posted this review on
I had a problem with my brakes over the weekend which were making a terrible noise. I rang HiQ first thing Monday morning and arranged for them to take a look later in the morning. My problem was diagnosed and new brake pads and discs fitted within an hour and a half. My problem resolved. This is what I call excellent service. I have been using HiQ for quite a few years for servicing, MOT, new tyres and any problems that arise. I always find the staff very helpful and accommodating. Prices are competative and the service is second to none. I would recommend them highly
1 person found this review helpful, did you?
raymond smith posted this review on
ive had two sets of tyres,numerous mots and some minor repairs to my 4x4, the helpful,friendly,honest and economic service ive received over the years from the lads at HiQ Northwich is second to none, i will not hesitate to continue to use their services in the future and im more than happy to recomend them to my friends and family.keep up the good work!!!. Sincerely Raymond Smith
1 person found this review helpful, did you?
Simon Mackle posted this review on
The staff were very courteous when I dropped my car in for a repair on my exhaust. I would recommend Hi-Q to anyone in the area
3 people found this review helpful, did you?
Clifford Garnett posted this review on
The mechanic was very helpful in telling me about a future problem and how it can be sorted out.The staff were polite helpful and professional.A pleasure to deal with.
2 people found this review helpful, did you?
gavin rigby posted this review on
Hiq will delete this. I at moment I am recording so I have prove for my youtube video that they just deleted negative feedback in real time. I will link video/ google reveiw/ wesite review/ facebook review etc along with the proof of Hiq try to alter their feedback for their benifit even though reviews are designed to give customers an honest impression of a company not only the good bits... ..Well my friend has just come round he has booked my car in with with a competent garage and is paying for the job to be done and would not take no for a answer(good friends).So the only way for Hiq to redeam themselfs here now is just to give me money back but I in no rush for that as when I have enough people for peoples details/info about poor quality of work done at Hiq Northwich i will send my finding to trading standards/ office off fair trading/ and any papers that are interested (and then court it is if not settled)
13 people found this review helpful, did you?
Rachel Humphries posted this review on
On the spur of the moment , I asked if they could sort a slow puncture out whilst I had an appointment with the chiropractor next door. Although they we busy and without an appointment it was sorted out by the time I was finished. Good experience so will use again.
3 people found this review helpful, did you?
Jeremy Wright posted this review on
I have been a regular customer for years. I keep coming back because I get a really good service and they are good on price. The staff are always friendly and helpful. I regularly recomend Hiq to my friends and family.
2 people found this review helpful, did you?
Janet Aldcroft posted this review on
Good service from these guys always friendly good job done! Would recommend .
3 people found this review helpful, did you?
Ron` Edwards posted this review on
My car failed the MOT. But they gave me a call, told me the problem and arranged and fixed later same day. Very pleased with result. Many thanks.
2 people found this review helpful, did you?
Brian Fielden posted this review on
Great service, fitted me in for an MOT at short notice, Great tester, how many times can you say that, very fair, didn't try and sell me anything, identified problem areas not affected by mot, and advised me on correction. Cant praise them enough I will be back and have hesitation recommending them and at a price thats hard to beat. Thank Rich very much.
1 person found this review helpful, did you?
Ben Rafferty posted this review on
I required all four typres changing so ordered them the day before. They were being delivered by 2pm but asked for me to come at 1.30pm so they could prep the car, as I needed to pick the kids up from school. The tyres were already on site, Mike was a superb fitter, excellent tyre knowledge and very helpful. Answering questions like 'do I get more height in my tread with Snow and ice typres? etc etc. All done within the hour and managed to keep the wife happy too as I made it for the kids from school on time! Cheers.
1 person found this review helpful, did you?
Rob Barrow posted this review on
MoT carried out with no fuss, and highly efficient as usual. Also, a complete lack of trying to sell me something that I knew that I didn't need - unlike certain other providers in the Northwich area! Highly recommended.
1 person found this review helpful, did you?
David Hinkins posted this review on
Always friendly, quick and efficient. But best of all quality products at affordable prices.
1 person found this review helpful, did you?
Mr David J Podmore posted this review on
I've been using Northwich HiQ for years for MOTs, tyres, exhausts, even undersealing! Today my Jeep had a bolt penetrating the tyre tread: quickly remedied by friendly, knowledgeable staff. My Jeep has aftermarket, oversize Micky Thompson alloys. The wide tyres fitted (265s) are as wide as I want but in fact are not as wide as the wheel can accommodate such that fitting them has proved, for some it seems, very difficult, even comical. When fitted by the supplier (not HiQ) it took three, large eastern European chaps to wrangle the tyre to get it seated enough to make the bead seal. Today, the erstwhile HiQ operative just thumped the tyre a couple of times and bingo! thud went the seal. Apparently its all in the wrist... I can’t recommend them highly enough. Good guys.
1 person found this review helpful, did you?
Paul Targett posted this review on
I've tried most of the tyre and exhaust companies in Northwich, and whilst I have no complaints about the others, I find HiQ particularly helpful and excellent value. The appraisal of my vehicles has always been spot on and the service polite with clear explanations. I would recommend this branch.
1 person found this review helpful, did you?
A Lamping posted this review on
Very pleased with my visit to HiQ Northwich yesterday, where I bought a good tyre at a good price. The staff were very helpful, friendly and efficient and I would have no hesitation in recommending it to others. Well done!
1 person found this review helpful, did you?
Ben Nugent posted this review on
Tracking completed incorrectly and was not fixed and was left unhappy. I wad told track rod end was seized but visited another garage straight after and they got the tracking adjusted right and nothing was seized. Do not use this branch as service on competence is not good or service.
6 people found this review helpful, did you?
RICHARD replied on
As you quoted you had a job done by another garage to your suspension. One of the lock nuts on track rod was rounded as we told you could not adjust that side. We stated and quoted that you would need a new lock nut and would fit for a fee and readjust you tracking foc.
Geoff Dale replied on
Ben Firstly let me thank you for taking the time to review Northwich centre, and also applogise for not getting the service you expected . As a business , and you can see by other reviews, honesty and integrity is paramount in my business . If a job for whatever reason cannot be completed safely and properly it is not undertaken . We do not cut corners , we do not make do, we do not take chances with peoples well being . Richard - the centre manager points out, quite rightly, the nut securring the track rod end was rounded off . Yes it could have been undone, using grips, heat, etc etc, but rounded off, could it be securred safely? and tightly enough to prevent an issue with the steering? . This is not what the garage is about we do it right or not at all . This reply is not designed to be a tit for tat exercise , nor a defence for our actions . I am glad you got the job done that you wanted, i hope that nothing untoward happens with the steering/track rod end, for your own peace of mind please consider, for a very small cost, get the damaged component changed, Richard and his team only in my opinion gave open and honest advice and considered you and your family's well-being when driving the car . GEOFF DALE - OWNER/DIRECTOR HIQ NORTHWICH
Ben Nugent replied on
Hi Geoff,
Maybe you can give me a call as you have my contact details from my compliant. The car went in to Volkswagen direct and have pictures showing the track rod end nut is not worn and there is nothing wrong with it and was undone with a spanner very easikly and no heat has been used. When I asked at you location could I see the fault I was refused.
Thanks
geoff dale replied on
Hi Ben I will get in touch tomorrow - could you e mail your contact number to me hiqqueensferry@yahoo.co.uk I hope we are not making stories up to cover not doing a job . I will then take this up with the centre . Thanks again for replying Geoff
Ben Nugent replied on
After a conversation with Geoff (owner) he agreed he would refund the money paid for tracking. This had made me happy that centre has been dealt with appropriately and I hope lessons are learnt.
Gareth Moores posted this review on
Having recently had my car serviced by my local Renault dealership (included with the warranty), I was astounded to be told that both my front and rear brake discs and pads, needed replacing at a cost of almost £760. Having used HiQ Northwich for many years for my wife's car, I called them and spoke with Mike for an alternative quote which was significantly less expensive, (almost 50% less). Having agreed to undertake the work within the next 24 hours, I left the car, the following morning, and within 30 minutes, I received a call to advise that the brake pads were only 50% worn and that the discs were in excellent condition and did not need replacing at all. I cannot thank Mike and the rest of the team at HiQ Northwich enough for their openness, integrity and honesty. It would have been so easy to undertake the work, receive payment and I would have been none the wiser. A fantastic business decision which placed the customer ahead of short term profit, but one which will deliver significantly greater profits over the medium to longer term, given that I am now a customer for life. Suffice to say that my local Renault dealership has lost my business for good! Many thanks again, much appreciated!
1 person found this review helpful, did you?
mike dimelow posted this review on
just had my pajaro tested (mot) as usual, they found couple of faults, breakpipes and trackrod end, its important to me that the critical items are taken care of as i carry my grandchildren often, safty is a concern,. they fitted the car in following day and did the repairs prompt. thanks you guys.
1 person found this review helpful, did you?
Andy Davies posted this review on
Brought my car in for MOT at 2.00 pm, returned at 3.00 pm to find it had failed on a couple of points. As it would have been inconvenient to go elsewhere to have these issues fixed and then bring car back for re-test, I asked if they could do the repairs, they said they could and could do them that afternoon. I said I needed to be home by 4.00 so would need to leave at 3.40 at latest. They said they`d have the work done by 3.30. The mechanic actually went to get the required part and they`d finished the job by 3.20 pm! I was both pleased and impressed - highly recommended - and good value!
0 people found this review helpful, did you?
Mike Parker posted this review on
Efficient and friendly service, good price for the work done.
1 person found this review helpful, did you?
MIke Broad posted this review on
Professional, fast and efficient service......friendly team. Recommended.
1 person found this review helpful, did you?
Richard Chadwick posted this review on
In this modern age of style over substance, I am so pleased to find an honest and friendly business where the staff are genuine and give great service.
1 person found this review helpful, did you?
Geoff Dale replied on
Richard Thank you for taking the time to review . The trade we are in does get bad press , our business can only grow if we given honest professional advice and service . Many Thanks Geoff Dale Director
chris posted this review on
Richard Farley was very helpful and pleasant to deal with
1 person found this review helpful, did you?
Geoff Dale replied on
Chris Thank you for taking the time to review the centre . Richard has only been manager a few months , working in a local community he has qiuickly grasped attitude and service are key . Many Thanks Geoff Dale Director
georgia wyche posted this review on
excellent quick service with a fair price
2 people found this review helpful, did you?
patrick colgan posted this review on
Great price excellent service staff are a credit to the company good honest service allround
0 people found this review helpful, did you?
Gwyneth Berry posted this review on
Have used HiQ Northwich for years and as soon as my daughters could drive they're using it too. I have complete confidence that they only do necessary repairs and when repairs are needed they're carried out quickly and to a high standard with minimum fuss. Thanks Guys!!!
2 people found this review helpful, did you?
Gwyneth Berry posted this review on
Have used HiQ Northwich for years and as soon as my daughters could drive they're using it too. I have complete confidence that they only do necessary repairs and when repairs are needed they're carried out quickly and to a high standard with minimum fuss. Thanks Guys!!!
1 person found this review helpful, did you?
Francesco T. posted this review on
I had been a satisfied customer for years following a neighbour's recommendation, and recently I had a particularly good experience at this store. Mike is a very good and friendly mechanic, and Richard is a wise and knowledgeable manager and MOT tester, and they both helped me recently through some difficult times with a punctured tyre and especially an MOT. They are competent yet down-to-earth mechanics who will promptly identify what needs doing without unnecessary additional work, and their prices are always competitive. They will also do their best to accomodate an urgency if they can. Obviously I will return there, but, as with doctors, I hope not too soon! ;-)
0 people found this review helpful, did you?
Frances Tabone posted this review on
excellent, thorough and honest service. They went out of their way to deliver my car on time at very short notice. Will definitely return and recommend to friends.
0 people found this review helpful, did you?
Stephanie fisher posted this review on
Great customer support! Very helpful and concise with everything that was going on! Thankyou!
0 people found this review helpful, did you?
julie huggins posted this review on
The gentleman that did my mot was courteous and professional despite my obvious lack of mechanical knowledge ! ! Thank You. I'll be back.
0 people found this review helpful, did you?
antonypo posted this review on
Agreed price with manager to fit tyre to my bike which I specified was ON the bike. "The lad who can do that only works two days a week so bring it in on Thursday - no problem" He said. Phoned on the morning to check all was convenient to go and was told yes bring it down. When I arrived the man behind the counter said they will not do tyres which are on the bike as they can't guarantee safety- ridiculous ! To be fare the manager wasn't there but it was a complete waste of my day off - thanks!
1 person found this review helpful, did you?
Richard (depot manager) replied on
Hi We are sorry that we could not fit your tyre. After asking our bike technician he was not prpared to fit your tyre as he didnot have the correct tools in the depot. As a rule we donot fit tyres to wheels that are mounted on the bike due to safty issues we may have in tightening up correctly. Also to safley support your bike on removal of you wheel may been an issue. If the bike fell over without the correct stand may of caused damage.
b stenhouse posted this review on
Just had excellent service and Richard was very helpful. Thanks
0 people found this review helpful, did you?
Walker posted this review on
Great good standard of service, quick and very nice guys to deal with
0 people found this review helpful, did you?
Walker posted this review on
Great good standard of service, quick and very nice guys to deal with
0 people found this review helpful, did you?
Roger Kay posted this review on
Took my motorcycle wheels in to have new tyres fitted, then bought new wheels so the tyres had to be taken off and put on the new wheels - all done very well and at a very reasonable cost. Recommended.
0 people found this review helpful, did you?
steve c posted this review on
had a motorcycle mot done today rob knows his stuff when it comes to bikes
and has plenty of useful advice great team will be back again next year
1 person found this review helpful, did you?
Paul Holden posted this review on
A great team, all who wanted to do a really good job. They took care of any concerns I had about damage to the rims of my black coated alloys and were very careful when fitting both tires. Rob took time to explain how the wheel alignment rig worked and all in all did an excellent job. I would definitely use them again and recommend to friends and family.
0 people found this review helpful, did you?
richard clayton posted this review on
I had a mid range tyre and back brake pads/ discs fitted on my Vauxhall Astra recently. I dropped off the car for the work by 9.00 am and was told would be ready by lunchtime which it was and was satisfied by the work as well as the cost.
0 people found this review helpful, did you?
Philip Jones posted this review on
As always the Staff are helpful, and know thier stuff. The price for a service and MOT is spot on. Thankyou
0 people found this review helpful, did you?
Roger Shaw posted this review on
Very friendly staff quickly identified the location of a minor tread penetration that was causing a slow loss of pressure (around 2psi per week) and which two other tyre companies had failed to locate. The puncture was too close to the sidewall to allow a repair and it was suggested that, with such a slight pressure loss, I might carry on using the tyre as the tread was less than fifty percent worn. On asking for the bill, i was told that there was nothing to pay (how refreshing in this day and age) but that, if and when I decided to buy a new tyre, I should consider HiQ. I ordered there and then, the new tyre arrived and was fitted on the next working day and once again by friendly and efficient staff. I know where I will go for my tyre needs in future!
0 people found this review helpful, did you?
Matt posted this review on
Had a few issues with my car which were all dealt with professionally and efficiently by the staff at Northwich HiQ. The price and service was fantastic and will now be using this garage for all future work and services. Having become fed up with some garages trying to do unnecessary work it was a welcome relief to deal with Rob and the guys who are both knowledgeable and friendly.
1 person found this review helpful, did you?
Matt posted this review on
Had a few issues with my car which were all dealt with professionally and efficiently by the staff at Northwich HiQ. The price and service was fantastic and will now be using this garage for all future work and services. Having become fed up with some garages trying to do unnecessary work it was a welcome relief to deal with Rob and the guys who are both knowledgeable and friendly.
0 people found this review helpful, did you?
chris pontefract posted this review on
answered every question when asked, bought a mid range tyre with life time guarantee, given unbiased information from budget tyre upwards
1 person found this review helpful, did you?
Peter Gleave posted this review on
Another satisfied customer - 2nd time in a couple of weeks. Had ordered a couple of tyres and they were available when I wanted them, fitted quickly by courteous and helpful staff. Highly recommend HiQ Northwich.
0 people found this review helpful, did you?
Peter Gleave posted this review on
Northwich HiQ supplied and fitted two tyres for me. The staff were both very friendly and efficient. The cost of the tyres was excellent.
If you are looking for efficient and outstanding customer service all for a very competitive price - then HiQ Northwich is the place to go!
0 people found this review helpful, did you?
Mike T posted this review on
Took my motorbike for an MOT there today and the service was excellent. They managed to fit me in at short notice and explained everything as they went though the MOT. Well recommended.
0 people found this review helpful, did you?
P Harlen posted this review on
Went there with a puncture which should have been a simple repair for the experienced staff but was given some story that because i had used my cars emergency repair fluid that is provided by the manufacturer the tyre is now scrap! Then i was offered a new tyre at a cost of £100. Took the car to another tyre repairer told them the story they fell about laughing and repaired my tyre £15. Sorry won't be going back to be ripped off and WILL BE telling other people to BEWARE.
5 people found this review helpful, did you?
Mike Rogerson posted this review on
Motor bike MOT carried out very thoroughly using excellent equipment. Staff very friendly and helpful.
0 people found this review helpful, did you?
Mr & Mrs Shaw posted this review on
We've used HiQ on 3 separate occasions in the last two months for services to both cars and for diagnostic and replacement parts. On each visit to the garage and during conversations over the phone, the staff have always provided great service.
We will definitely continue to use HiQ and wouldn't hesitate to recommend them to others. Thanks again to the team at Northwich - Great Job.
0 people found this review helpful, did you?
Mike Alexander posted this review on
It is refreshing to find an MOT centre who know what they are talking about and also carry out MOT's on Motorcycles.
The staff come across as being very knowledgeable and keen to help.
I will definitley be using HiQ Northwich again.
0 people found this review helpful, did you?
Helen Orr posted this review on
Been using this Hi-Q for last 3 years for MOT & servicing. Always friendly, reliable service. Always call if they find any additional work that needs doing and most importantly they always stick to the reasonably quoted price!
0 people found this review helpful, did you?
s harris posted this review on
had my motorcycle tyres fitted here good service and price was great
will be coming back next year for my bike mot
0 people found this review helpful, did you?
Mrs Molyneux posted this review on
Very friendly knowledgeable staff. Very efficient and get the job done within the timescale given. Have recommended them to all family and friends.
1 person found this review helpful, did you?
Don posted this review on
Great service, had both Tyres and MOT at different times. Really like the fact the guys are approachable and talk through issues; HIQ are competitive and most importantly do not 'invent' work! Will keep coming back and recommending!
3 people found this review helpful, did you?
Paul Topham posted this review on
Quick and efficient service.Reasonably priced.
1 person found this review helpful, did you?
David Laycock posted this review on
Got a great deal on tyre prices without pushy salesman tactics
Booked in without a problem and car was ready 15 minutes earlier than promised
All in all a very pleasant and efficient experience
0 people found this review helpful, did you?
Clifford Garnett posted this review on
Had my car mot done nice quick turnaround will definitely be taking my motorbike there as well.
0 people found this review helpful, did you?
Lorraine Evans posted this review on
Polite, efficient no nonsense service, good prices, no hidden extras - excellent overall!
0 people found this review helpful, did you?
will brown posted this review on
first contact was by phone regarding prices,compered to the four other calls i made which were ranging from indifferent to rude ,hiq were not the cheapest but the way i was dealt with was professional ,to the point and polite.i made no further calls and decided to ring back to arrange fitting, which was done that afternoon.thank you.
0 people found this review helpful, did you?
JOHN NOBLE posted this review on
Excellent service from friendly knowledgeable staff who saved me a lot of cash by offering an alternative solution to what I thought was needed.
The service was exemplary and very quick. I was very pleased with every aspect including the price!!!!!
0 people found this review helpful, did you?
mark fitzsimmons posted this review on
100%! Had MOT's, tyres etc and every visit is great.
Rob and the guys are great every time, very knowledgeable and the prices are good too! 10/10
0 people found this review helpful, did you?
Steve Clarke posted this review on
The service was first class from when I first walked in, to when I collected the car and the prices were fair too.
0 people found this review helpful, did you?
robert leslie foster posted this review on
1st class service from Rob and his team the work done for me was excellent. The free coffee was good too.
1 person found this review helpful, did you?
dan percival posted this review on
top class service rob and the others were very helpfull and know there stuff
will use again.
1 person found this review helpful, did you?
Geoff Dale replied on
Robert I am very disappointed you were unhappy with the work provided on your brakes . I assure you the matter will be taken up with the staff in Northwich . Can you please provide me with the relavant details of the job done , the problem with the workmanship found by another garage , and the staff member you dealt with . The contact details you need are e mail hiqqueensferry@yahoo.co.uk telephone nos is 01244 822669 . Can you please allow me some time to investigate the issue . Geoff Dale Owner