What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

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Customer Reviews

adam munford posted this review on

adam munford gave HiQ Norwich 5/5

Brought my car in for repair and it was done on time, at the quoted price! Staff really friendly and understood my needs. Really professional service!

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Geoff Morris posted this review on

Geoff Morris gave HiQ Norwich 5/5

Always so helpful, honest and professional. I've been visiting HiQ for several years and I am always satisfied. Keep up the great service and very competitive pricing.

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alan hurry posted this review on

alan hurry gave HiQ Norwich 5/5

Greeted by friendly staff, who assured me that any extra work that might be required i would be contacted before the work commenced . When i collected the car it was cleaned inside and out, very impressed. Joe the receptionist explained the bill of work that had done. Will be definitely using them again. Well done.

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Natasha Cox posted this review on

Natasha Cox gave HiQ Norwich 5/5

Always reliable and calls me if any issues and when car ready for collection.

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Jason Elkins posted this review on

Jason Elkins gave HiQ Norwich 5/5

I've used HiQ Norwich 3 times now and they have always provided great customer service, have quoted very competitive prices and kept me informed when extra work has been needed. I would definately use them again.

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Anita Cooper posted this review on

Anita Cooper gave HiQ Norwich 5/5

Needed tyre replaced.  This was done immediately and tyre/price was matched to that received earlier in year.  Excellent.

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D smith posted this review on

D smith gave HiQ Norwich 5/5

Timely, cost effective and good friendly service!

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stephen bell posted this review on

stephen bell gave HiQ Norwich 1/5

I ordered two Goodyear Eagle assemtric 2 tyres and were assured that they were available. On the day a different tyre was fitted which although was still a goodyear was not what I ordered. I was not told at any point before the fitting that the Eagles were not available. The staff treated me well but should have told me that they were fitting a different tyre. Once they were fitted what could I do?

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Jason replied on

Sorry to hear that you feel this way, Unfortunatly like i had explained on the day that Goodyear had superseded the Eagle Assemetric 2's for this size and the only Goodyear alternative was the efficientgrip performance, If you require a replacment tyre in the feuture this will be the only tread pattern avalible. Many Thanks Jason

Adam Munford posted this review on

Adam Munford gave HiQ Norwich 5/5

My exhuast come off while shopping and HiQ norwich was just around the corner so i went in, The exhuast was replaced while i waited. Excellent value and excellent service!

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Rachel posted this review on

Rachel gave HiQ Norwich 5/5

Service was brilliant. Staff friendly as well as professional. Will definitely book my car in here for it's MOT and any other things that pop up as opposed to other places I have used in Norwich previously.

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gareth posted this review on

gareth gave HiQ Norwich 5/5

I believe I have found a trust worthy and reliable garage after relocating. Superb service, prices and staff

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Carole Cross posted this review on

Carole Cross gave HiQ Norwich 5/5

Obtained an appointment the day after phoning, friendly efficient service and a good price. 

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Tim Jennings posted this review on

Tim Jennings gave HiQ Norwich 5/5

I had a Gold Service and MOT yesterday - staff were courteous, communicative and helpful without any pressure. Price was extremely competitive. Would definitely recommend.

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  1. No purchase necessary. To enter the prize draw simply complete the feedback form telling us about your HiQ experience and submit this online within 90 days of your invoice date. Only entries received on the official form will be deemed valid.
  2. This competition is open to all UK residents aged 18 years or over, excluding HiQ/Goodyear Dunlop Tyres UK Limited employees and their immediate families, participating tyre dealers and their employees, Goodyear Dunlop and HiQ agents and anyone professionally connected with the promotion.
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