What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

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Customer Reviews

Richard Wood posted this review on

Richard Wood gave HiQ Plasmarl 5/5

I phoned late afternoon and explained my problem to Kyle who said to drop it in,i arrived and he had a quick look and knew what the problem was straight away. He said he would order the parts first thing and call me when it was done,less then 24 hours after first contact my car was ready for collection and at roughly the price quoted. Having only lived in Wales for just over 2 years its a weight of my mind knowing there is a reliable garage nearby and dealing with Kyle is always a pleasure.

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William Jewell posted this review on

William Jewell gave HiQ Plasmarl 5/5

Really friendly and helpful staff, fast and efficient service with a smile.

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Beth Greenfield posted this review on

Beth Greenfield gave HiQ Plasmarl 5/5

I was recommended this branch through and friend and I am so glad I was! Fantastic service was offered, from exceptionally friendly staff. They were able to see car straight away, and took time to talk me through and show me what the problem was. As an added bonus they were able to drop me off at work and collect me when my car was ready. I will definitely be using this branch again!

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David Rawlinson posted this review on

David Rawlinson gave HiQ Plasmarl 5/5

first time there and excellent service, very welcoming and nice environment

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jon hughes posted this review on

jon hughes gave HiQ Plasmarl 5/5

I visited hiq plasmarl end of last week for some work on my car , and ones again I cant fault the service I received ! as always Kyle and Paul were very welcoming and helpful . a part had to be ordered in so they offered me a lift home but I decided to wait due to it being a nice place to wait and pass time I then come back today for a courtesy check on my car ! I found out that Kyle , Paul and the hiq plasmarl site has just won awards for all the good work and the time and effort they put into their job I believe the status that Kyle now has is ( days hiq ambassador 2018 ) I think its grate to see the boys recognition they well deserve Paul , Kyle well done you should be proud of your selves and thanks for a fantastic service all round see you again Jon

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Michelle Williams posted this review on

Michelle Williams gave HiQ Plasmarl 4/5

Visited Hiq plasmarl for the first time today as needed four new tyres. Staff were extremly polite and helpfull, when i turned up my tyres had not yet been delivered but they rung me when they were in so i did not make another wasted journey. Had to take my kids along for the ride but this was not an issue, staff were great at making our wait very pleasant. Excellent service and great price. Highly recommend.

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Martin Duffy posted this review on

Martin Duffy gave HiQ Plasmarl 5/5

Excellent service, I can’t speak highly enough of Kyle, my first time with HiQ I will be back!

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Howell Thomas posted this review on

Howell Thomas gave HiQ Plasmarl 5/5

I knew Kyle and Paul from the Llanelli Branch. Had an issue with my car not starting , called the branch and took it in the same morning. As always the service provided by them was excellent, they found the problem within minutes and told me what needed to be done. The part was ordered and fitted within an hour and the problem was fixed. I can highly recommend this branch. The guys are always friendly , polite and do their very best for the customer with sound advice and very competitive pricing. Excellent service

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JASON R WILLIAMS posted this review on

JASON R WILLIAMS gave HiQ Plasmarl 5/5

Excellent friendly service without being over the top. Would definitely visit here again

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brian jones posted this review on

brian jones gave HiQ Plasmarl 5/5

used hiq when they were at our now closed Llanelli branch. The service given then by kyle and his staff was superb. I am pleased to say this has been the same at the new place. will certainly carry on using them.

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Mark Hoyles posted this review on

Mark Hoyles gave HiQ Plasmarl 5/5

I used Kyle previously in Llanelli and again when he moved to Plasmarl. Initially it was for my company vehicle but now we use Kyle for all family vehicles. Extremely polite and helpfull nothing is too much trouble adn I will continue to use Kyle and have already recommended to all family and friends. Great job Kyle.

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jon hughes posted this review on

jon hughes gave HiQ Plasmarl 5/5

I've just had a fault on my car. I then came to this hiq in plasmarl where I speak as I find ! Kyle and his right had man Paul were impeccable. the service I receive is second to none I would hesitate to use any other garage ! The boys are fast at work ,nice to speak too , and very honest which means a lot to me which is more than can be said about other fast fit centres I have been to in the 50+ years I have been driving the last time I came to this garage I was so happy with the service I was provided with, I asked too speak to a director of days I believe his name was ( David bond ) just to let him know that Kyle and his technician Paul are a credit to days and the hiq franchise cheers kyle and paul I will most defiantly be seeing you again with out shadow of drought

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D Hill posted this review on

D Hill gave HiQ Plasmarl 5/5

First visit. Friendly staff. Very efficient . Excellent service. Value for money.

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carl andrews posted this review on

carl andrews gave HiQ Plasmarl 5/5

service helpful and friendly and will definitely return with our company vehicles

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STEVE LANG posted this review on

STEVE LANG gave HiQ Plasmarl 5/5

once again fantastic service in Hiq plasmal with Kyle clutterbuck and Paul great too see them again in a brilliant modern site ! lovely comfy sitting area very clean and tidy' with a nice friendly atmosphere to have my lunch brake while my van got fixed the boys are always there and ready too do all aspects of work done on any vehicle I take too them " fast " " reliable " " honest " " polite " " and competitively priced " I literally would go any where else and would recommend to any one that would like the same service that I receive from this hiq site in Plasmarl thanks again gentlemen

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Philip Paton posted this review on

Philip Paton gave HiQ Plasmarl 5/5

I have been going to Kyle and Paul in hiq for a long time ! I have even followed them all the way from there last site in Llanelli which I pass an extreme amount of garages just too get my work done with them ! I have a company vehicle and they have been excellent in every way, they have always been courteous and polite when ordering tyres they are always there when expected, I cannot speak more highly of the lads they are credit to the company my wife takes her car there for all of her work that's how good they are. I would recommend them to all my colleagues and as a company we wouldn't use anybody else. regards phil paton

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