What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

Customer Reviews

8 months ago
The centre manager Brad

The centre manager Brad, lovely bloke couldn't help me enough . I'll be definitely heading back for future work.

Bruce McCullagh
8 months ago
Redditch Hi Q.

Cannot fault Redditch Hi Q. Brad and team absolutely go out of their way to offer the best personal service as well as honest opinion and prices. We have been with them for at least 8 years and wouldn't go anywhere else.

NH
8 months ago
Very good service.

Very good service.

Adrian S

john pugh posted this review on

john pugh gave HiQ Redditch 5/5

Car taken in for check on front spring,was informed that problem had appeared to have righted itself.On returning to collect the car, I was shown the unit which would have been installed,and possible reason for not replacement.Received advise as to inform garage if problem re-occurred.No charge was incurred.Once again the staff proved their professional ability,honesty and friendly service.Goes without saying I shall be returning in the future.

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Jill Summrers posted this review on

Jill Summrers gave HiQ Redditch 5/5

Great Service & Products from an Excellent company! Very Trustworthy, Honest & Professional. Also competative prices. I do Highly recommend them. 5 Star!

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Helen Hudson posted this review on

Helen Hudson gave HiQ Redditch 5/5

We'd had a tyre burst on the M5 the day before and needed a new one pronto so we could continue our journey home. They said they'd do it within 2 hours and were as good as their word.

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John Harper posted this review on

John Harper gave HiQ Redditch 5/5

Always had friendly and efficient service and always feel confident that any work done on the car is to a high standard. Never feel 'ripped off'!

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andrew berrington posted this review on

andrew berrington gave HiQ Redditch 5/5

I was needing a new tyre for my c-max due to a puncture and my dad recommend I use hi-q in Redditch. I found them to be very professional and efficient they showed great care fitting the tyre to my new car. I will definitely be using them again and would recommend them to anyone.

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S A posted this review on

S A gave HiQ Redditch 5/5

After being told about endless faults to my car by a local mechanic I decided to give these guys a go to reassure me with what I wanted to hear, and I wasn't disappointed at the slightest!! The previous mechanic told be I need to replace wishbone and bearings ect due to resolve a knocking noise, but these guys diagnosed it as a faulty shock absorber. A sigh of relief...... Very honest, helpful and reliable service and will defiantly use again in the future.

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john pugh posted this review on

john pugh gave HiQ Redditch 5/5

Phoned on the morning to book car for repair.Asked if I could take car in for inspection,this was done.Was informed that vehicle would be inspected,and would phone with result and price for job.Received call within the hour.The job consisted of replacement of rear discs,caliper and brake pads.From the time of phone call to collecting the car was 1030-1400(31/2hrs)At all times contact with staff was met with professional and courteous attention.Was recommended to use HiQ,,will have no hesitation to use in the future.Thanks to all staff for their attention.

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Paul Garforth posted this review on

Paul Garforth gave HiQ Redditch 5/5

Had to get new tyres and MOT, HiQ made it easy to drop the car off and work was completed in the agreed time with no issue. Very friendly and courteous staff and will certainly use for all my vehicle requirements.

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Gary Williams posted this review on

Gary Williams gave HiQ Redditch 5/5

I've been using HiQ Redditch for some time now - always quick, helpful and friendly. Also always ready to offer advice. Good customer service. Gary

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Rachel Hubball posted this review on

Rachel Hubball gave HiQ Redditch 5/5

I was recommended HiQ by a family member and went in this morning to get a tyre checked. They did this straight away and reassured me that there wasn't a problem. They were friendly and helpful and took care of it really quickly! I would definitely recommend

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Peter Joynes posted this review on

Peter Joynes gave HiQ Redditch 5/5

Have used the Redditch centre in the past, they go out of the way to help. not just that, they are very proffesional, and get you on your way....with a smile. Well done to an axcellent team leading by example.   P E Joynes. 21st May 2015.

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Jon Potter posted this review on

Jon Potter gave HiQ Redditch 5/5

The comedy value is worth it alone. Brad, Kev and the  Hi-Q Stooges are quality craftsmen and exemplary advocates of care and service.

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JJ posted this review on

JJ gave HiQ Redditch 5/5

Always a good service and a garage I can trust. I'll have no hesitation in going back.

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Barbara Perry posted this review on

Barbara Perry gave HiQ Redditch 5/5

I first used Hi Q Redditch in 1999 and was impressed with the efficency of the garage in comparrison with other garages I had used. I've not looked back since. I find them to be friendly,helpful and most importantly honest.

My latest experience was last week. I went to go out in my car, which I rely on, as I am disabled. I knew immediately that there was a problem and drove to Hi Q. I spoke to Brad, who said they would look at my car within the next three days, he then gave me a lift home.

The following morning, Brad rang me to say he had stayed and checked my car that night. It was as I suspected the suspension. I was given a quote and asked them to go ahead. Bless them, they did the work that day, knowing I needed my car and delivered it to me later that day. What was even better, was that the final bill was cheaper than the quote.

Hi Q Redditch do not just care about the vehicles, they also care about their customers.  Thank you all.

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Anthony Beaman posted this review on

Anthony Beaman gave HiQ Redditch 5/5

Visited to have two new tyres on to two new alloys after wife had kerbed hers, excellent service received from Dave. Thank you

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Matthew posted this review on

Matthew gave HiQ Redditch 5/5

I have just visited the redditch branch for service and tyres. I have been using Hi-Q for tyres, servicing, brakes and MOT's for a while and have never been disappointed. Work is always carried out quickly and to a high level of satisfaction, plus you don't get the hard sell of other stuff you don't really need (could name and shame another fast-fit centre who always seem to needlessly find another few hundred pounds I need to spend). The crew at the redditch branch were extremely friendly and helpful, and done an outstanding job (going the extra mile to rotate my tyres and clean the wheels). Add to this that they are about the cheapest for servicing and my tyre size - makes me a very happy customer.

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Andrew Brazier posted this review on

Andrew Brazier gave HiQ Redditch 5/5

When you are on a budget and cannot afford the luxury of a new car every 3-4 years,you need a garage that will look after your car and you as a person.This means ensuring your car is safe and reliable whilst not charging for unnecessary work and parts just to hit sales targets.We have found Redditch Hi-Q has consistantly met and exceeded that criteria over the laast 10 years.Brad and his team have always treated us fairly and honestly. This pays off because this garage is rewarded with a high level of repeat business.Long may it continue.

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Hazel Charlton posted this review on

Hazel Charlton gave HiQ Redditch 5/5

It is hard to find a garage that you can trust, Hi Q in Redditch is the one! I have always found them to be honest, competitive and willing to go out of their way to help me, only charging when absolutely necessary. I would recommend Hi Q to anyone.

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MRS KELLY posted this review on

MRS KELLY gave HiQ Redditch 5/5

I took my car into Hewell Road branch this morning with a puncture repair, I am so pleased with the service I received nothing was too much trouble, brilliant service what a refreshing change a real gentleman!  Thank you

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