What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

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Customer Reviews

Holly P posted this review on

Holly P gave HiQ Shrewsbury 5/5

Brilliant garage! Use them all the time. They've tried to have my car seen to as quick as they can. Highly recommended

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Dave Balls posted this review on

Dave Balls gave HiQ Shrewsbury 1/5

Useless!

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Andrew Riddell posted this review on

Andrew Riddell gave HiQ Shrewsbury 1/5

Very poor service. Staff need to go on a course and learn how to deal with customers. Much better service at other garages.

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Derrick Morgan posted this review on

Derrick Morgan gave HiQ Shrewsbury 1/5

Booked my van in for 3.30. 8th September 2016 for m.o.t. when completed It was to be collected the following day. This was essential as my m.o.t. had expired and I made them fully aware of this. The following day I went to collect my van only to learn that it had not been done. They had not notified me of any problem why they did no carry out the m.o.t. they had my contact number plus the fact it was clearly displayed on the van which the mot tester had noticed so there was no reason for them not to contact me. The excuses they gave me on the day when I went to collect my van was quite pathetic and I could have been told that on the day I took the van. This has caused me considerable stress knowing I had no mot and could have had it done else where if they could of had the decency and the professionalism to have told me on the day. It is not acceptable in this day and age. I would will not give them my business any more and certainly not recommend them so other people are disappointed and stressed by this kind of negligence.

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T Morris replied on

Well I visited this garage on many occasions and I've always had great service. Unlike the occasion when I visited YOUR shop and had such shocking service that I would never recommend you either!!!

Phillip Spence replied on

I agree. Useless bunch of c###s!

N Hardman posted this review on

N Hardman gave HiQ Shrewsbury 5/5

First time I've used this centre. I had a suspected puncture so took it here. The job was done quickly and didn't cost as much as I thought. Staff we very good. This is very close to my home so easy for me to use and I will be returning for future business. Thanks guys

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Nick Giddins posted this review on

Nick Giddins gave HiQ Shrewsbury 5/5

Yet again took my car in today for an m.o.t and service and the service was great, dropped the car off at 12.00 and ready to collect at 15:00, price was lower than I expected and the staff were helpful. As for the bad reviews it seems to me like people can get bitter if there car fails an m.o.t but for me I've had the last four pass with no advisories so I'm sure it's a garage you can trust and not just in it for the extra labour a lot of garages screw you over for by telling you it needs extra unnecessary work, would recommend

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Henry Mann replied on

Brown nosed prick.

Tim Bradly posted this review on

Tim Bradly gave HiQ Shrewsbury 5/5

Had a service, MOT and a couple of new front tyres - good service from the staff, same day turnaround and the price was great! Overall a great experience so will be using again.

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Wxm Woody posted this review on

Wxm Woody gave HiQ Shrewsbury 5/5

well pleased with the conti sport contacts fitted on my motor - good price, excellent service, job done :)

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An On posted this review on

An On gave HiQ Shrewsbury 3/5

Miserable bunch, but they get the job done right.

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Richard Harris posted this review on

Richard Harris gave HiQ Shrewsbury 4/5

I have used Shrewsbury HiQ for an MOT, and more recently, a repair on my wheel bearings. I was aware this was a costly job, and the price quoted was below the average price I had obtained from other garages. Once they had contacted me, I confirmed for them to carry out the work (though they could have been a little more professional by asking my name when I dropped off the car!). They called back a few hours later and informed me that the part they had obtained was wrong for the vehicle and it was going to be slighly more costly, though as they had first informed me it would be £145, it was going to be at least an extra £40 (ex. VAT), but because they had not informed me to begin with, they would only add an extra £20. I did not receive a call back to say the work had been done, however I believe this was because they were busy, and did let me know that it would be complete by the end of the day.

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sarah gittins posted this review on

sarah gittins gave HiQ Shrewsbury 5/5

Had my mot done on my Zafira and they did a really good job and would take my car there again,Highly recommend!

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Nick giddins posted this review on

Nick giddins gave HiQ Shrewsbury 5/5

Started using this garage in 2012 as I got cheesed off with the others I was using. I've found them extremely efficient knowledgable and trustworthy. Will be using again I as I've finally found a garage I can trust.

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ian crombie posted this review on

ian crombie gave HiQ Shrewsbury 5/5

Excellent service very odliging staff first class job 

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Jackie llewellyn posted this review on

Jackie llewellyn gave HiQ Shrewsbury 3/5

Very Friendly helpful staff, I dropped by on chance when I discovered I had a slow puncture. Great service eventhough the two guys were very busy, sign of a good place! The repair was completed in the time they quoted and they showed great care and attention even putting on cable ties  to keep my cheap wheel trim in place! would recommend them everytime!

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Maria Justamond posted this review on

Maria Justamond gave HiQ Shrewsbury 5/5

Always very helpful and accommodating! Wouldn't go anywhere else for my tyres now. Prices are always very competitive, but it's the quality of service that clinches it for me! 

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P I Hacking posted this review on

P I Hacking gave HiQ Shrewsbury 5/5

What I most appreciate is the honesty of the staff. They do their best for you without ripping you off!

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css posted this review on

css gave HiQ Shrewsbury 5/5

Always use this establishment........If my tyres need changing they say so.......if they do not need renewing at that time they also say so.  An establishment you can trust.

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Richard posted this review on

Richard gave HiQ Shrewsbury 5/5

Extremely competent, helpful, honest, thoughtful and reliable

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