What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

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Customer Reviews

Louise Wilcox posted this review on

Louise Wilcox gave HiQ Somercotes 5/5

My family recommended this garage to me a few years back as I'd moved to Somercotes and bough a car that some months later started having battery trouble, the staff have always been very helpful and pleasant. Highly recommend this garage and there staff and now wouldn't trust taking my car anywhere else.

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Ruth Corbin posted this review on

Ruth Corbin gave HiQ Somercotes 5/5

Excellent as always, always happy to help and check everything out. Very accommodating well done and thanks for the coffee!

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Ian Marriott posted this review on

Ian Marriott gave HiQ Somercotes 5/5

I have been going to this place for a couple of years for MOT. And these guys have always been spot on with me and my FOCUS ST. Today has made me think even more highly of them. I had been having a nightmare with tracking recently. Been to a couple of places and none of them seem to be able to do the job. Now with a car like mine i have done my research, and always been told to use Hunter system as its the best. Now i know these guys dont have it, but i gave them a try for this as there very local and always been good. Wheel alignment was done in quick time and 100% sorted my car out. I am so happy cant be any happier with the result. Car feels like a dream again. I know its something basic in car terms, but its so good to find people who can actually do what there quoting. 10 out of 10 from me.

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sean duncan replied on

Hi thank you for your great comment we do try to please hope to see you again. kind regards sean

Ian Cutting posted this review on

Ian Cutting gave HiQ Somercotes 5/5

Had a near flat on my audi tt I had a 12v compressor it was in bar which I mistook for psi . I put 3 bar in the tyre thinking it was 30 psi they checked the tyre for leaks plus the valve . Put me straight on pressures and checked all tyres free ty hiq

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sean duncan replied on

you are always welcome here. thank you kind regard sean

Claire Owen posted this review on

Claire Owen gave HiQ Somercotes 1/5

Car was booked in at HiQ for breaks to be repaired, 3 phone calls later and price went up from just over £200 to over £600. Kept getting calls telling me I needed more stuff doing to it. In the end I said no I don't want you to do anything. Took my car to another garage to be told the work I was told needed doing didn't even need doing, ended up paying £260. If I had let HiQ do the work it would of cost me closer to £650. This used to be an excellent garage and the older blokes that worked there were great, now they have employed new mechanics that are just out to rip off innocent people. Just because I don't know anything about cars, I do know when I'm being fleeced!!!

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Susan Watkins replied on

Similar thing happened to me! It seems that they just want to create non existent problems as an excuse to take more money than it is worth!! Disgusting

sean duncan replied on

Hi I am very upset to read you experience at my garage, i really am a honest person, and would never rip anyone off, i mean, i do so much for my customers and and always give a fair deal. when we do brake checks we use the latest measuring tools and only advise if the measurments are under the recommended specification set by the main dealer. unfortunately i cant remember when this accured, so i cant comment on what happend. kind regards sean

Sarah Washington posted this review on

Sarah Washington gave HiQ Somercotes 5/5

Another year on. Car went for MOT and Service. Excellent customer service. Thanks guys.

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Sarah Washington posted this review on

Sarah Washington gave HiQ Somercotes 5/5

Staff are highly professional. They take their time to explain things in detail. You are given peace of mind. You are made to feel at ease whether you male or female. Nothing is too much trouble. Bunch of great guys. Thank you.

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Craig milward posted this review on

Craig milward gave HiQ Somercotes 5/5

I can honestly say that the team here are absolutely brilliant!!! Decided to come here for my MOT instead of a different garage after reading the reviews and it's the best decision I made!! Friendly guys, open and honest about everything... Thank you for all your help and I will 100% be back in the future and will recommend to others... Thank you once again

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Steve Winfield posted this review on

Steve Winfield gave HiQ Somercotes 4/5

Excellent, friendly service on two occasions recently.

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Robert Aldridge posted this review on

Robert Aldridge gave HiQ Somercotes 5/5

For once a pleasant MOT experience thanks to the team at Hi Q. Brilliant service and very helpful. Will definitely be using again.

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Tony Radford posted this review on

Tony Radford gave HiQ Somercotes 5/5

Great staff always pleasant & helpful, do not take you for a mug or rip you off, as I was in the other day advice given to a potential customer, tyres ok when they could have had a sale, well done lads.  Gave me what I wanted & did a very good job, nothing too much trouble.  Keep it up

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Kristy Johnson posted this review on

Kristy Johnson gave HiQ Somercotes 5/5

Really friendly, helpful staff! 

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Gaby Osborne posted this review on

Gaby Osborne gave HiQ Somercotes 5/5

Brilliant customer response and quick timing for my tyres!

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Tony posted this review on

Tony gave HiQ Somercotes 5/5

Great staff, always friendly & helpful, good advice.  Been today sorted straight away.  Always go there with all my vehicles.  Highly recommennded. 

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julie wright posted this review on

julie wright gave HiQ Somercotes 5/5

very friendly helpfull staff. I am back to you again . see u saturday boys. I'm hanging on to get to you as i do not trust other garages. I went to one local one years ago and i saw a young guy with a sharp instrument then he said you need another tyre after i paid out for 2 new ones , he tried to sell me four i told him the others are ok 1 was nearly new. i said i will wait and one of them was 8 weeks old. ,he drove my car out the back. when i got down the rd i noticed a large gash freshly done. I couldnt prove anything.I asked around at work and 2 other people said they had probs at the other local tyre place.However i used to book my x works cars and vans in for new tyres to your selves and we always found you helpfull and quick proffessional service . Thankgod for an honest garage...Love you guys....Thanks Jules

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