What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

Customer Reviews

5 months ago
I can only say at the time I visited…

I can only say at the time I visited the manager was short of 3 staff who had let him down, and he kept the place running until more staff arrived. No customers were let down or inconvenienced in any way. 10/10.

Kev Rogers
5 months ago
HiQ motorama

Very busy garage, friendly staff and fair pricing, use for all my motoring needs, highly recommend

Dave Atkinson
5 months ago
Hi-Q Tamworth review

Have used hi- q many times before have always been happy with the service and helpfulness and knowledge of the staff. Also good value tyres for reasonable prices

Mr Andrew Sharp

Trish Cairns posted this review on

Trish Cairns gave HiQ Motorama Tamworth 5/5

Excellent service, staff very knowledgeable and helpful, nothing is too much trouble. I recommend to anyone I know who needs a reliable and trustworthy garage.

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Michele De Paola posted this review on

Michele De Paola gave HiQ Motorama Tamworth 5/5

I have used HiQ Motorama for a few years now and cannot fault the service I get from Malcolm, John and the guys. Went in Friday 2nd November to book my car in for a new tyre and they fitted me in there and then. As someone who knows nothing about cars except the basics and I drive with my children in the car it puts my mind at rest knowing that I can phone them up and they will give me advice or even check over my car for me, which they have done a couple of times when I have been worried about something, squeezing my car in even when they are really busy. I also have my faith in them to not throw costs at me for unnecessary work, everything piece of work that has been done to my car has been carefully explained why it was needed and the costs that go into it. Thanks guys its much appreciated

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Christine Swalwell posted this review on

Christine Swalwell gave HiQ Motorama Tamworth 5/5

My husband and I have been going to Motorama for years with both of our cars. We always trust the staff, their knowledge and their profession service. Wouldn't go anywhere else.

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Alex Faulds posted this review on

Alex Faulds gave HiQ Motorama Tamworth 5/5

When I arrived in Tamworth 20 years ago I asked all the local taxis and friends where they took their cars. Hi Q car crazy and motorama were both recommended. Since then I have had 4 cars and I always go to them. Whenever I phone Malc always remembers my name and what car I have, this is quite a feat as I'm sure he has 40 customers each day to deal with. I'm always very impressed with the speed of service, the low cost,and the sheer professionalism of all the staff there. There is a clear hierarchy of who gets what job and how long they get to do each job, but Evan though they get through loads of cars each day they still take the time to make each customer feel valued. You are greeted like an old friend. The cost of the work always seems like mates rates as he will break down the cost, showing clearly labour etc. The speed that they do the work keeps labour costs low. I think this is a great garage.

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Laura Cox posted this review on

Laura Cox gave HiQ Motorama Tamworth 5/5

I’ve been here twice now to get my tyres replaced. I ended up emailing malc to see whether he could still get the tyres I have for mine and I had a response from him within minutes and I couldn’t of asked for him to be more helpful! Took my car in and it was all done within the hour! There’s a nice waiting area with hot drinks ect and loads of magazines to read! Thankyou Malc and team I will be returning :)

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David Faultless posted this review on

David Faultless gave HiQ Motorama Tamworth 5/5

Totally professional and friendly approach. They explained in details that l could understand what was needed to be done to my vehicle and how the costs were broken down. They ordered specialist tyres and had the fitted on the same day. I cannot recommend them highly enough. Superb service.

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Alison Ellis posted this review on

Alison Ellis gave HiQ Motorama Tamworth 5/5

Have taken my car to Hi Q to have mot's and any work done on it for several years now, and I trust them completely, always polite, friendly and fair priced, and keep you informed of progress on the car, I would highly recommend them. Excellent service.

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Graham C posted this review on

Graham C gave HiQ Motorama Tamworth 5/5

About a month ago I hit a large pot hole on a Friday night which I realised on inspection Saturday morning had damaged two of my tyres. I phoned several tyre companies including the main dealer for my vehicle only to be told that because they are an expensive tyre it is unlikely anyone would have in stock until Monday. i needed my car over the weekend so continued calling round until i rang HiQ. I was initially met with the same response of all the other places but sensing my frustration was told to hang up and they would call me back in 5 minutes. True to word they rang back and said they could get 2 x tyres for me that afternoon but would take about an hour in the meantime would I bring my car so they could assess the damage. I headed to HiQ to find that they had sent someone out especially for my tyres and they started to prepare my car for when he returned. All went well and they advised to take pictures of the damage and of my tyres in case I wanted to claim my money back - which I did. They also wrote on my invoice that the damage was due to a pot hole and offered to keep hold of my old tyres in case any inspection was needed.....All this led to me getting a full refund :) A huge thanks to Malc and his team for helping me out, getting me back on the road quickly and going the extra mile!

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Susan G posted this review on

Susan G gave HiQ Motorama Tamworth 5/5

Have used this centre for many years and the service and staff are excellent or I wouldn't keep coming back. Confident in the service I receive and my car keeps on going. Also from a female point of view totally comfortable visiting the centre and often I wait in the waiting area for my car to be serviced/mot/fixed etc.

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Colin Saunders posted this review on

Colin Saunders gave HiQ Motorama Tamworth 5/5

As a company with a fleet of vehicles we need fast turn around times. Malcolm and his team do just that and so much more. For years we have used HiQ Tamworth and have always been happy to return. Our staff members also use HiQ Tamworth to look after their vehicles. I can definitly recommend HiQ Tamworth. Colin

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Les Vickery posted this review on

Les Vickery gave HiQ Motorama Tamworth 5/5

My family use this centre for a number of vehicle issues. We put through 4 vehicles for MOT, 's vehicle repairs. I find the staff very happy,friendly and professional. Long may they continue to give great service.

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Graham Smith posted this review on

Graham Smith gave HiQ Motorama Tamworth 5/5

Breakdown & battery replacement. Received a warm,sincere friendly welcome from Malcom Smith. He quoted price & then proceeded immediately. Problem soon rectified in the middle of a busy Saturday morning. At 80yrs. old this is by far the BEST customer service I have ever experienced from the whole automotive industry. So well done Malcom and thank you again for providing an absolutely first class faultless service. I would not hesitate to return or to recommend you to friends. Thank you . Graham Smith. ( no relation)

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Daz C posted this review on

Daz C gave HiQ Motorama Tamworth 5/5

After ringing round local garages for a Service, Cambelt & MOT for my car I came across HiQ Tamworth. Recommenced on social media by customers who have used the garage before. I rang up and spoke to a guy called John who was able to give me a call back (within 10 mins) with a cost to complete the work. Happy with the cost I booked my car in for the following Monday. I dropped my Car in at 9am on the Monday and was greeted by Malc, The reception was clean, tidy and was obvious by the smell had recently been painted. I left my vehicle and key and waited them to call. Later that day I had a call from John who told me my vehicle was ready for collection. When I collected my vehicle John told me my front brake pads are getting low and he advised them on the MOT Cert. I asked if they were safe and he recommend I got the further life out of them and return in the new year to have them replaced. My car was clean and tidy when I collected, Service book had been stamped and locking wheel nut put back in the correct place. I now recommend this garage to all my friends and family and will be back again in the new year. THANK YOU MALC, JOHN & THE TEAM

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Catherine Cousin posted this review on

Catherine Cousin gave HiQ Motorama Tamworth 5/5

I had a flat tyre on my way down the M42 to work, called HiQ to see if they had any tyres that would fit my car and spoke with Malcolm. He was really helpful and I took my car straight there. Malcolm advised me which were the best tyres to suit my needs and they were fitted within half an hour! Great service, so good to have a garage who give honest advice rather than just trying to sell you the most expensive things. Highly recommend!

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Kenneth Brookes posted this review on

Kenneth Brookes gave HiQ Motorama Tamworth 5/5

I have been using Hiq at Nuneaton for years, but a couple of months ago I had seen the above Hiq in Tamworth. I had to bring my wife over to Tamworth in my daughter's car, with orders to get a new tyre for her car on the way back. So at 4.40 on Monday evening, remembering they close at 5, I walked into the Hiq reception and was met by a jolly smiling man named Malcolm Smith, asked him for a quote for the tyre. He quoted the price and asked when I wanted it fitting, I asked if they could do it now, still smiling he said "no problem sir". They fitted the tyre and I paid what was owed. Nothing was too much trouble, so thank you HIQ and many thanks Malcolm Smith. P.s. I have been back since to have a new tyre on my car.

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Satish Mahanta posted this review on

Satish Mahanta gave HiQ Motorama Tamworth 5/5

I have been using HIQ MOTORAMA TAMWORTH for over 10 years for all work needed on my cars. During that time, on ever occasion, I have received an excellent service and I am satisfied that I will always receive this service in future. The staff are very helpful and polite, always having time to answer any of my questions and offer advice. Their prices are very competitive and, although very busy as it is very popular, I have never had any problem booking in my cars and work on them has been completed quickly and efficiently. I fully recommend them.

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Glen Patrick posted this review on

Glen Patrick gave HiQ Motorama Tamworth 5/5

I have always found the staff to be extremely thorough and honest on all occasions when having my vans MOT’d. (I do all my own servicing and repairs on my 2 vans and have used Motorama for the past 14 years for MOT’s and tyres). When it comes to replacing tyres I dislike paying over the odds for any goods or services so always do my research and for tyre purchases have found Motorama to be very competitive even when compared with internet only tyre suppliers. With their competitive prices and being able to speak with the very helpful staff face to face makes using Motorama a positive experience every time.

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Martin Johnson posted this review on

Martin Johnson gave HiQ Motorama Tamworth 5/5

Once again I have had an extremely straightforward and cost-effective visit here. I am always reassured that they will do the work that is necessary and not use my limited knowledge of the motor trade against me. Many visits with different vehicles over quite a long period means that as I trust them and their prices, I never go elsewhere. From the initial phone call to the visit and collection, every effort is made to be professional and courteous. The advice after MOT is always worthwhile and future jobs are explained in terms of urgency. The total trust is the biggest recommendation, they are in my personal space and respect that, leaving the interior and exterior as found, so it is just ready to get in and drive off. Each customer must feel that this company is going the extra mile just for them, not true, they do the same for everyone.Highly recommended.

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C Davis posted this review on

C Davis gave HiQ Motorama Tamworth 2/5

Unfortunately I have had a dissapointing experience with this company. They booked my car in on 30th December after it failed the mot. Unless we went in numerous times I don't believe any work would have been carried out. We finally got our car back today - 23.2.17 - 55days later. This was supposedly due to being short staffed. Why wasn't our car priority? To top it all off you left us with just 2 miles in the petrol tank. Where had the car been driven to ? Such as shame after we'd heard good things about you.

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Sally Beebee posted this review on

Sally Beebee gave HiQ Motorama Tamworth 5/5

Went to get tyre done this morning they sorted it out straight away. Then after my mot had to go back to get another tyre change they told me there would be a wait but all done in 45 mins. Staff where excellent definitely be using again and cat now passed.

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Tami Healey posted this review on

Tami Healey gave HiQ Motorama Tamworth 5/5

Have used this garage several times now and had great friendly service everytime. Cannot fault the quality and efficiency of the garage.

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Ben Brooks posted this review on

Ben Brooks gave HiQ Motorama Tamworth 5/5

Fitted me in on short notice on a Friday afternoon after I picked up a puncture nearby. Helpfull, friendly and got me back on the road in good time.

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steve beech posted this review on

steve beech gave HiQ Motorama Tamworth 5/5

booked car in for new brake discs and pads all round. picked car up at lunch time.excellent service and £180 cheaper than main dealer.

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amanda mann posted this review on

amanda mann gave HiQ Motorama Tamworth 5/5

My battery was playing up. I rang at 10o'clock booked in for 2. I had fan belt tightened, New battery and tyres blown up. I left at half two. Fantastic service again. Thank you

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sarah exall posted this review on

sarah exall gave HiQ Motorama Tamworth 5/5

Malcom and the team are always so helpful, I always use here and the Tamworth town Center site, so helpful, friendly and honest, I can't recommend them enough. I started using them after recommended and now my family member also go here. A;ways reasonably priced and not intimidating for women to go to.

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Brian Lawlor posted this review on

Brian Lawlor gave HiQ Motorama Tamworth 5/5

Courteous, obliging and knowledgable staff. Quick and efficient service. Many thanks. 

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Jim posted this review on

Jim gave HiQ Motorama Tamworth 5/5

I have always been impressed by the level of service from HiQ but today they outdid themselves.  I needed a superquick MOT done and they had it all sorted for me as quick as a flash.  Excellent service and very professional and positive manner shown by all the staff. Outstanding!

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Jaime Hammond posted this review on

Jaime Hammond gave HiQ Motorama Tamworth 5/5

Absolutely superb   Fast, efficient, friendly and professional   Would recommend to anyone and everyone      Top marks 

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Brian Harris posted this review on

Brian Harris gave HiQ Motorama Tamworth 5/5

Motorama in Tamworth came recommended by the garage I usually use when staff shortages meant I was going to have to wait for  2 days to have a dangerously bulging tyre sorted. Not only did Motorama's price beat other quotes by a good few quid but they got me back on the road quickly and efficiently and I got a lesson on tyre technology thrown in for free! Thanks fellas..

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N Watkins posted this review on

N Watkins gave HiQ Motorama Tamworth 5/5

I just wanted to say a big thank you to the staff at Motorama for helping me out recently when my radiator was leaking. They looked at my car straight away and even contacted the Peugeot dealer for me which was a massive help!  Excellent customer service.

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m harrison posted this review on

m harrison gave HiQ Motorama Tamworth 4/5

Ordered tyre, told they would be in within a couple of days, they would contact us. This didn`t happen had to phone up twice. Eventually fitted tyre more than a week later.Fitting and service very good and quickly done. Less than a hour for four tyres.

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j m jones posted this review on

j m jones gave HiQ Motorama Tamworth 5/5

Many mots with four cars and a van in my family lots of tyres brakes etc .Never been overcharged they are always polite and helpful .I would recommend them to everyone give them a try you wont be disappointed or ripped off Thanks to all the staff Martin

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Sean Hogarth posted this review on

Sean Hogarth gave HiQ Motorama Tamworth 4/5

Compared to other brands HiQ Tamworth are always easy to deal with and don't just push the top end products. They listen and give best option to you the customer

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John Boughton posted this review on

John Boughton gave HiQ Motorama Tamworth 5/5

Very friendly and polite staff, work was carried out speedily and to a very high standard at competitive rates. Would recommend and certainly return. We'll done guys!

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esme tickle posted this review on

esme tickle gave HiQ Motorama Tamworth 5/5

Friendly, efficient service at a good price. As usual..........

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emma osborne posted this review on

emma osborne gave HiQ Motorama Tamworth 5/5

staff always friendly and even if they are busy they will try and accomodate me.

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Beverley Tompkins posted this review on

Beverley Tompkins gave HiQ Motorama Tamworth 5/5

Staff are always keen to help with queries and explain is terms i can understand

always confident in having them work on my car

excellent team

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Dorothy Pegg posted this review on

Dorothy Pegg gave HiQ Motorama Tamworth 5/5

Well pleased

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Kathy posted this review on

Kathy gave HiQ Motorama Tamworth 4/5

Professional team, with accurate information and pricing on my run-flat mini tyres. As a female driver it is always welcome when garage staff treat you with respect and don't try to bluff their way with technical terms and over-inflated prices. My tyres were ordered and put on my Mini in a timely and professional manner with a nice cup of coffee and banter from the staff as an extra, which made me feel like a valued customer. I would certainly use the branch again and recommend to my family and friends who all have cars. Thank you! :)

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Claire posted this review on

Claire gave HiQ Motorama Tamworth 5/5

First visited HiQ Tamworth in 2010 as they had given me a very competitive quote on a new cam belt. As a female going into the garage on my own the staff have never made felt uncomfortable or spoken down to me. Earlier in they year I had friends come over and on the way they had hit a pot hole on the Motorway, the staff had no problem in looking at the car and put our minds at rest to continue on our journey I have just had my second MOT done, and again received the same friendly efficient service.

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k Strawbridge replied on

good service will use them again

Lil posted this review on

Lil gave HiQ Motorama Tamworth 2/5

Quick and easy - no hassle; did the work I asked for and didn't try to overcharge for unnecessary add-ons.

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Jude posted this review on

Jude gave HiQ Motorama Tamworth 5/5

The staff are so friendly, helpful and knowledgeable.

As a woman it can sometimes be a bit intimidating to visit a garage, but the staff here are not at all condescending or patronising, as I have found at other garages/

Excellent service - I will be back!

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Caz posted this review on

Caz gave HiQ Motorama Tamworth 5/5

Have used HiQ (Motorama) for many years and wouldn't even consider using anyone else. Always friendly and happy to help you out, I've called in many a time and they have sorted out problems there and then, with no hidden costs, much to my great appreciation! Five stars isn't a high enough rating for the excellence of this garage. I recommend it to all. 

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Peter Warren posted this review on

Peter Warren gave HiQ Motorama Tamworth 5/5

I have 2 cars and a motorhome and have used Motorama Tamworth for MOTs and servicing for many years. I have always received excellent service and found the staff always willing to explain what was required to keep my vehicles on the road. Their pricing is very competative and standard of work excellent

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T Chan posted this review on

T Chan gave HiQ Motorama Tamworth 5/5

Keep up the good work

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Steve Lenton posted this review on

Steve Lenton gave HiQ Motorama Tamworth 5/5

Good local store always beats other competitors prices, friendly profesional staff

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Graham Smith posted this review on

Graham Smith gave HiQ Motorama Tamworth 1/5

I Phoned the store on a Saturday and asked to book my car in for the tracking too be checked. I was told by store I did not need to book in just call in on the Monday and they would do it while i waited. After work on the Monday i drove 6 miles each way only to be told they could not do the job as they were busy, I explained that i was told to call in and not book but he told me they could not do it and to come back another day. The same could well have happened the next time

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Malcolm replied on

Dear Mr Smith,

I am sorry that we were not able to check the tracking on your car on Monday

We offer a While you wait service on Tyres and Tracking and always manage to accommodate all customers. We have however on this instance not managed to accommodate you for which we apologise.

I would stress that this is not a normal occurrence as we carry out a lot of tracking checks on a daily basis and always accommodates customers whilst they wait.

Once again we apologise for the inconvenience caused.

Malcolm

wendy clements posted this review on

wendy clements gave HiQ Motorama Tamworth 5/5

i was very pleased with the service they did on my car. it runs like a dream now , i will definitely go back there.

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Chris Newton posted this review on

Chris Newton gave HiQ Motorama Tamworth 5/5

Staff are friendly and very informative. And will always try to do the best for you and your car. 

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Devon posted this review on

Devon gave HiQ Motorama Tamworth 5/5

Made the daunting task of going to a garage for a 17 year old girl a pleasurable experience,explained everything to me and made me feel assured that the work was done to a high standard.I was very pleased all round 

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MsBarnard posted this review on

MsBarnard gave HiQ Motorama Tamworth 5/5

Brakes done within the hour plus other work. Very pleased and will be back for mot and any other work required in the future. 

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Steve Edwards posted this review on

Steve Edwards gave HiQ Motorama Tamworth 5/5

The staff - Malc and John - were superb: friendly, knowledgeable and helpful. We are not technically aware on motoring matters but we do not doubt that we received excellent value for money. Thank you, we'll be back!

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jeff broadhurst posted this review on

jeff broadhurst gave HiQ Motorama Tamworth 5/5

excellent and fast service as allways

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Daniel posted this review on

Daniel gave HiQ Motorama Tamworth 5/5

good price , friendly staff, excellent service

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M. Menear posted this review on

M. Menear gave HiQ Motorama Tamworth 5/5

I had 2 tyre 185/65 R 14  SAVA tyres fitted today and was delighted by the friendliness and efficiency of the guys I had dealings with. The young man that actually fitted and balanced the tyres was very helpful in pointing out a slight problem I had with a wheel. I will certainly go back there when I want any more tyres  and will  at least make an enquiry when I need to replace the exhaust system.  Great job. Thanks.

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Mr A Hands posted this review on

Mr A Hands gave HiQ Motorama Tamworth 4/5

Hi, went in today to have tyre fitted and was meet with really friendly staff .Quick and efficient and checked all tyres for me .Good price on tyre .work was done and sent me on my way happy .thanks for a good job done.     ALAN

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B Latimer posted this review on

B Latimer gave HiQ Motorama Tamworth 5/5

Tyre had to be ordered. Quick and efficent service

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Mrs Clunn posted this review on

Mrs Clunn gave HiQ Motorama Tamworth 4/5

Had MOT & full service, passed mot, just advisory back brake pads, so had back brake pads done also.  Good service, friendly staff, had car back when they said, my husband also uses them for mot, servicing, tyres etc, never had any problems,

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A Gibson posted this review on

A Gibson gave HiQ Motorama Tamworth 5/5

While holidaying with my family, my car developed a serious fault with the braking system. Malc and his team went out of there way to make the necessary repairs and ensure we got home safely and on time. Thanks fellas for turning a difficult situation into a minor inconvenience, fantastic.

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MALC replied on

HELLO MR GIBSON THANKS FOR YOUR FEEDBACK ON YOUR VISIT TO HIQ TAMWORTH VERY GLAD MYSELF AND MY TEAM DO OUR UPMOST GOOD REPAIR HOPE YOU GET EVERYTHING SORTED BY THE INSURANCE COMPANY

dean clinton posted this review on

dean clinton gave HiQ Motorama Tamworth 5/5

Just been to have a new tyre fitted and found the service to be excellent. I was happy with the price and the staff were friendly. Would highly reccommend them to anyone.

Thanks

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Becky Kyte posted this review on

Becky Kyte gave HiQ Motorama Tamworth 5/5

I have always been very pleased with the service recieved in your garage and wouldn't take my car anywhere else. I have recommended your garage to many people.

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Mr V A Robinson posted this review on

Mr V A Robinson gave HiQ Motorama Tamworth 5/5

Hi there

I needed to call on the services of HiQ to replace a suspention spring.

When i arrived i was imediatly put at ease by Kirk I found his manner to be exemplary he explained

everything in a easy to understand way, and was extremly polite and professional

I will have no problem with useing HiQ to solve any future problems i may encounter thanks to Kirk

Keep up the standard that you have already achieved thanks

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Kirk Allen replied on

Hi Mr Robinson , thanks for your feedback it is much appreciated.
Regards Kirk

Reshma posted this review on

Reshma gave HiQ Motorama Tamworth 4/5

I visited the store last Thursday to get my MOT done. The service was great! The staff were really friendly and explained everything to me properly. Thanks guys! I'll definately be visiting again.

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