A Lanark motorist will be steering clear of high fuel costs in coming months, after winning £1,500 worth of free petrol vouchers in a HiQ fast fit network competition.
Mrs Mary Atkinson, of Howacre in Lanark, won the competition after completing a customer satisfaction survey following a visit to her local HiQ Lanark centre. The win comes as part of an on-going campaign launched by HiQ, to help raise standards and improve customer service levels across its 140 centres.
Mrs Atkinson’s details were picked at random and she can now look forward to months of free petrol purchases. Shocked by her win, Mary expressed her excitement over receiving free fuel.
She said: “I am delighted to have won the vouchers. I tend to stick to driving locally so the £1,500 should last me rather a long time. It is one less thing to worry about!”
“I really didn’t expect to hear anything back from the survey and was certainly shocked to be told I’d won. The service is absolutely wonderful at HiQ and I would never use anyone else. I have used HiQ many times now and always find them very helpful.”
The successful HiQ “Mirror Hanger” campaign was introduced in 2009 and saw first-time winner Kevin Whittle from Deeside, win £1,500 worth of vouchers last year. The campaign has received a great response from customers since it began with all HiQ’s centres taking part.
Reg Stephenson, HiQ’s regional franchise manager, said: “We’d like to congratulate Mrs Atkinson on her win and we are overjoyed with the feedback we have received. Customer opinion is very important to us and so we are always overjoyed to read such positive comments.”
“Our mirror hanger campaign has been extremely successful in our bid to help improve customer service satisfaction levels.
“We pride ourselves on maintaining communication with our customer, to enable us to provide the best possible service at all of our centres.”
Claire Mason, HiQ Lanark franchisee said: “Mrs Atkinson has been a customer of ours for quite some time now and we were delighted to hear that she had won the mirror hanger competition. We are getting some great feedback from the mirror hangers and it they are very much helping us to ensure we provide the best possible service to our customers.”