HiQBTCC

No hidden costs - all the prices we quote you include VAT, valve and balance, fitting and recycling of replaced tyres. Fitting to the highest standards - it's fast, friendly, reliable and we will never carry out work without your permission. We don't use jargon - we'll explain the work we've done in plain English and answer any questions you have. Local service with national standards - HiQ Centres are audited to ensure they all offer you better service and standards. Our on-line tyre finder makes it easy to choose the right brand and size for your car and driving requirements. Choosing a preferred time and location for fitting - just bring your email confirmation to your appointment and we'll do the rest. Fitting while you wait, in a clean, friendly and welcoming environment


For tyre technical help, or to check your order, just call our friendly contact centre.

HiQ Online Customer Service
0800 077 8105

HiQ Fleet Recovery Service
0800 474 474

HiQ Fleet Customer Enquiries
0800 138 1007

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Finding the right tyre

For answers to all your motoring issues, please select from our list of topics below. What ever your question you will find your answer here.

What are asymmetric tyres?

An asymmetric tyre has different tread patterns on its inner and outer sides, giving it a distinct performance advantage over a tyre with a symmetrical or directional tread.

  • The tread pattern on the inner side of a typical asymmetric tyre has more grooves giving better grip on wet roads
  • The outer side has a higher plain surface area, the benefit of which becomes apparent when cornering at speed on a dry road

Unlike a directional tyre, an asymmetric tyre can be used in any position on the vehicle. It is very important however, to follow such wording as 'inside' and 'outside' on the tyre's sidewalls to ensure that the tyre is fitted 'the right way round'. As with directional tyres, incorrect fitment can seriously impair performance. And, again if you do use a wheel with an incorrectly fitted asymmetric tyre, it should be regarded strictly as a 'Temporary spare'. Please note:

  • A 'Temporary spare' is limited to 50mph (80kph)
  • A car whose tyres are not fitted in accordance with the instructions on the sidewall will fail its MOT

Some tyres are both asymmetric and directional. These tyres carry markings on the sidewall which a) indicate the correct direction of rotation and b) identify the inner and outward-facing sides. Failure to observe these instructions will impair tyre performance. The above recommendations will also apply.

What are directional tyres?

Designing a tyre tread which will operate equally well rotating in either direction inevitably involves compromises which limit ultimate performance in some respects.

Directional tyres, on the other hand, are designed to rotate in one direction only (indicated by a conspicuous arrow pointing in the direction of rotation on the sidewall along with the word "rotation"); so performance - wet grip, directional stability and handling - far from being compromised, is optimised.

Obviously, a directional tyre can deliver this improved performance only if it is correctly fitted to ensure that it rotates in the direction indicated on the sidewall.

What happens if you are unfortunate enough to have a puncture and your spare wheel is fitted with a directional tyre designed to rotate in the opposite direction to the tyre which it replaces? You are recommended to treat the spare wheel as a 'Temporary spare', drive at reduced speed and have the tyre correctly refitted as soon as possible.

What does the XL stand for in some tyre size designations?

XL is the "Extra Load" load index. It means that the tyre is developed for a higher maximum load.

Run Flat

A tyre designed with reinforced sidewalls inside the tyre to keep the car on the move for approx. 50 miles.

The law and tyres

It is illegal to have a tyre on the road if:

  • Tyre is unsuitable for the use to which the vehicle or trailer is being put or not suitable relative to the other type of tyre fitted.
  • It is not properly inflated.
  • Any tyre fitted to the vehicle has a cut or break in the rubber in excess of 25mm or 10% of the section width in length which exposes the casing cords.
  • Any tyre fitted to the vehicle has a lump or bulge caused by separation or partial failure of its structure.
  • Any tyre fitted to the vehicle has any proportion of the ply or cord exposed.
  • a) Tyres of different structure (i.e. diagonal (cross) ply or radial ply or belted bias) are fitted on the same axle.
  • Radial tyres are fitted on the front axle with diagonal (cross) ply tyres on the rear axle.
  • The grooves of the tread pattern of every tyre fitted to the wheels of the vehicle do not have a depth of at least 1.6mm throughout a continuous band comprising the central three quarters of the breadth of the tread and around the entire outer circumference of the tyre.
  • A temporary spare tyre is being used outside it's stated limitations.

What are speed and load index?

All major tyre manufacturers in Europe have adopted a system of speed and load marking of car tyres to ensure that the speed and load capability of the tyre is at least equal to the maximum speed and load carrying of the car to which they are fitted.

Speed Symbol Maximum car speed for which tyre is suitable*
km/h mph
* Tyres ZR within the tyre size designation eg 215/50ZR15 indicate a tyre speed in excess of 240Kmh. Generally Service Description is not shown on such tyres. For actual speed capabilities and load capacities consult the manufacturer concerned.
L 120 75
M 130 81
N 140 87
P 150 93
Q 160 100
R 170 106
S 180 113
T 190 118
U 200 124
H 210 130
V 240 150
W Up to 270 Up to 168
V Over 210 Over 130
Z Over 240 Over 150
Y Up to 300 Up to 186
LOAD Index LOAD KG LOAD Index LOAD KG LOAD Index LOAD KG
60 250 79 437 98 750
61 257 81 450 99 775
62 265 81 462 100 800
63 272 82 475 101 825
64 280 83 487 102 850
65 290 84 500 103 875
66 300 85 515 104 900
67 307 86 530 105 925
68 315 87 545 106 950
69 325 88 560 107 975
70 335 89 580 108 1000
71 345 90 600 109 1030
72 355 91 615 110 1060
73 365 92 630 111 1090
74 375 93 650 112 1120
75 387 94 670 113 1150
76 400 95 690 114 1180
77 412 96 710 115 1215
78 425 97 730

What is the difference between Lexus style tyres and normal tyres?

The Lexus tyres are tuned in their construction to compliment the cars. Depending on the tyre size and the particular car, the differences could include stiffer sidewalls or tyres built with a special pull to the right or left to help counteract road camber pull. Cars for the UK will have tyres fitted which pull the steering to the right as opposed to a left hand pull for the rest of Europe. The Dunlop tyres for Lexus are made in Japan.


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