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Behind the scenes: How HiQ Tyres & Autocare reduces the admin of garage ownership
Thursday, 27th August 2026
For independent garage owners, keeping on top of administrative tasks, human resources management, stock taking and managing marketing activity alongside the day-to-day running of the business can be overwhelming and stressful. HiQ Tyres & Autocare recognises the challenge this presents for busy garage owners, and so offers franchisees in its network access to a comprehensive software system that alleviates some of this pressure.
HiQ Tyres & Autocare franchisees benefit from the backing of one of the largest tyre manufacturers in the world, Goodyear. Alongside the brand recognition, business support and network opportunities this partnership yields, franchisees also gain access to Goodyear’s pioneering GRIPS software - the system quietly powering the network behind the scenes.
The technology powering the network
The GRIPS system has been developed and tested over the course of a decade, and offers a comprehensive suite covering sales, marketing, purchases, inventory and finance. Its built-in POS system simplifies the customer experience while significantly reducing the administrative burden on garage owners.
A built-in check-in system allows customers to enter their details via tablet, where the information is securely stored for convenience and used to streamline repeat visits. Franchisees can also use this data to issue automated MOT and servicing reminders, helping ensure that their customers keep on top of their vehicle maintenance deadlines.
Turning your data into business insight
As part of a nationwide network, HiQ Tyres & Autocare franchisees benefit from data analysis beyond their own sites, helping them to capture consumer trends and opportunities that would otherwise go unnoticed.
These insights feed into a range of applications, not least PR and marketing activity. The recognition of a strong national brand allows franchisees to reinvest their time into other business areas.
The trends identified through GRIPS also inform the work of HiQ Tyres & Autocare’s central marketing team, shaping campaigns and media stories alongside the wider strategy. This too helps to alleviate some of the pressure on garage owners to manage PR activity themselves.
In addition, HiQ Tyres & Autocare’s franchisees benefit from the expertise of their dedicated business development managers, who draw on GRIPS data to produce tailored KPI reports and profit-and-loss analysis for the sites.
“GRIPS simplifies the paper work and allows our franchisees to focus on the job they do best and continue to deliver high quality, friendly service to their local communities,” explains Oliver Gadd, Retail Technical & Operations Specialist, HiQ Tyres & Autocare.
“The data we gain from the sites that opt in to use GRIPS provides us with valuable insights that help us to constantly improve the customer experience and formulate targeted strategic marketing campaigns. The software is optional, but we have seen good uptake among our franchisees, partly because it offers such a wide range of benefits for a lower cost than sourcing an alternative POS.”
Are you ready to drive your business further? Visit HiQ’s Franchise With Us page to learn more and register your interest.
