HiQ Gold Accredited 2017

Gold Accredited HiQ Centre 5 out of 5

Welcome to HiQ Ilkeston Tyres & Autocare where we never charge you until we know you’re happy!

HiQ Ilkeston Tyres & Autocare

Our customers have rated HiQ Ilkeston 4 out of 5Write a review

Debs and the team look forward to meeting you and welcoming you to our store.
  • HiQ Fleet Service Partner
  • Dunlop recommended
  • Goodyear recommended
  • TyreSafe recommended
  • We’re proud to be HiQ Gold Accredited.
    Visit our centre to see why.

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    Gold Accredited Centre 2017

    Gold Accredited HiQ Centre 5 out of 5

Customer reviews

Audrey Simpson

Audrey Simpson gave HiQ Ilkeston 1 out of 5

Ordered tyres on line to b fitted Tuesday after 12 phoned to c what time to bring car in only to b told they cannot get the cheaper ones but could fit me some more expensive ones why r they advertised on line if they can not get them and why wait till u phone to b told

Les Taylor

Les Taylor gave HiQ Ilkeston 5 out of 5

The Staff, Debbie, Gary, Bob and all the other team members I don't know the names of, are so welcoming whenever I call in with a problem. The staff remember my name and treat my 13 &16 year old cars like they were their own. The respect they show me and my vehicles can only be reciprocated by my support of their services. They are so helpful and nothing is to much trouble. They offer alternative options when I am uncertain and their knowledge is beyond bounds. Without sounding like I'm crawling, I want to say, these guys you can totally trust. Thank you for a great service.

Alan C

Alan C gave HiQ Ilkeston 5 out of 5

My daughter hit a raised drain cover while on her way to work, in her Ford Fiesta, badly damaging the front drivers steel wheel rim, preventing the tyre from sealing. Made my mind up that we needed a new rim and contacted HiQ Ilkeston and spoke to Debbie. She was very helpful, and offered advice where I could get one and that HiQ could sort it all out for me, by ordering a new rim and refitting the tyre. She did also say that there was a possibibity the rim could be repaired by their staff. The car was needed daily by my daughter who commutes to Matlock daily and was driving on her spacesaver spare. I tried to get a rim from various sources but couldn't get one anywhere without ordering and waiting days for it to come. I called at HiQ, and showed the wheel to one of the young mechanics there who said straight away the rim could be repaired. I left it with them and collected the following day, the tyre had been removed, the rim straightened out, tyre replaced and rebalanced. They had even put a bit of black paint on the repair to prevent corrosion. Great job and excellent service - and the cost? £10. Now I appreciate this was not HiQ's biggest job of the year, but I know that several places would not have gone to this trouble and replaced the rim and probably tried to sell me a tyre as well. Thank you Debbie, and Gary who did the job - will not hesitate to use you again in the future and recommend to friends and family.

Paul Holmes

Paul Holmes gave HiQ Ilkeston 5 out of 5

Just had a new start stop battery fitted at HI Q Ilkeston, having tried various local companies and major auto stores and being quoted higher costs and days until they could order in!! HI Q quoted at least £40 less than others next day AM and that included fitting, drove the car in and the mechanic was on it straight away, within 15 minutes I was driving away and saved myself a few quid. although I didn't catch the young chaps name who fitted the battery he was absolutely first class, pleasant, helpful, and efficient even explaining in detail about the warranty etc. highly recommend this garage to anyone Paul H

Calvin Stacey

Calvin Stacey gave HiQ Ilkeston 5 out of 5

I had a blow out on Monday 23rd May 2016. I have an unusual tyre size and visited two tyre garages prior to HiQ in Taunton, Somerset, where I got the usual poor service and shrug of the shoulders. I crawled into HiQ with my tyre hanging on and the staff on the desk could not have been more helpful. They found two tyres for me and organised them for delivery the next morning at 9am, then changed my wheel to the spare as a courtesy (free of charge). Everything was done with a smile and let's get this problem sorted out for you sir attitude. I cannot praise these guys enough and thoroughly recommend their service. Calvin Stacey

Steven Bourne

Steven Bourne gave HiQ Ilkeston 5 out of 5

The branch has friendly efficient operatives that work well together.

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