What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

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Customer Reviews

No Happy posted this review on

No Happy gave HiQ Peterborough 1/5

Never again

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Mick Goddard replied on

Sorry to hear you have had a bad experience visiting my centre. Please email me with your issue and I will do everything I can to make sure this never happens again. I pride myself in giving good customer service everytime, wanting everyone to go away happy and satified that we have made your visit as great as it can be.

NEAL HOLDSWORTH posted this review on

NEAL HOLDSWORTH gave HiQ Peterborough 5/5

My first time i have been to a HiQ centre and from my visit and profesional and friendly staff i will be going back again with both my cars.   They showed me what was wrong with my tyre and did everything they could to sort it for me. Was very happy with the price to. Thank you and merry xmas to you all at HiQ    

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Aravind G posted this review on

Aravind G gave HiQ Peterborough 5/5

The person was friendly and helpful. Keep up with the good work. However there was an offer from GoodYear Efficient Grip Performance tyres but when I visited the store what I was given was Efficient Grip only. This was bit disappointing and misleading information in the first place.

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Jon Green posted this review on

Jon Green gave HiQ Peterborough 5/5

Very helpful staff, did more to help than any other establishment I have been to ,

Highly recommended for no fuss straight forward service have got family and friends to use .

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Chris Morphew posted this review on

Chris Morphew gave HiQ Peterborough 5/5

Fantastic service considering it was a Saturday. Friendly staff & sorted my tyres out with no delay at a fair price.

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Antonia pounsett posted this review on

Antonia pounsett gave HiQ Peterborough 5/5

Two guys here. Sorted it out brilliantly. Two tyres on in 15 minutes. Thank you. It is great to find straight forward help at the end of the day on a Saturday.

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Antonia pounsett posted this review on

Antonia pounsett gave HiQ Peterborough 5/5

Two guys here. Sorted it out brilliantly. Two tyres on in 15 minutes. Thank you. It is great to find straight forward help at the end of the day on a Saturday.

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j Clayden posted this review on

j Clayden gave HiQ Peterborough 5/5

Our second use of the store and a third visit is on the cards. Cannot fault the service and the courteous way the staff greet customers. Competitive prices. Swift service.

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R A Jubb posted this review on

R A Jubb gave HiQ Peterborough 1/5

I was directed to your store by mytyres.co.uk as a stockist of Barum tyres. You did not stock them and would take up a week to get them.The tyres that I purchased are meant to be better than Barum but the ones you sold me are F rated for fuel economy. Barum are C rated but I am told that is just made up by the manifacturer.I was told that I had an old tyre more than five years old so my insurance was invalid. I needed all four replaceing because of this. My insurance company, Safeguard, assure me that is rubbish.I had one tyre which is more worn than the rest so I had a problem. I told them that I had a probem which had been rectified. No they said "I still had a problem". I have had this checked by an independent garage. Despite it being in their interest to find a fault, they assure me that there is no problem at all.

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Matthew Farrugia posted this review on

Matthew Farrugia gave HiQ Peterborough 5/5

I have used Hi-Q for quite some time after going to various other big companies who to be honest are useless.

Hi-Q Peterborough has great staff who all trained to do jobs without having the need for a "brake specialist member of staff" which means I can come in on any day, drop my car get it sorted pay and pick it up with ease.

Today I visited for MOT, spark plugs/spark leads replacement, fuel filter replacement - very happy with the service and with the staff - got the best parts for the best prices.

I use this company and branch all the time as they know me, they know my vehicle, they have great service and also explain everything to a level I understand

Never had any issues with this company or branch!

Fantastic - very happy customer!

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john tungsten posted this review on

john tungsten gave HiQ Peterborough 1/5

poor service, slow, ignorant members of staff, manager exaggerates, don't know what they are doing, went to another garage as this one did not recognise the problem or fix it, never again, waste of money, absolutely crap!

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Emma-Jane Kisby replied on

I am so sorry you feel this way about the service you received at our Peterborough branch. Without knowing what your enquiry was in connection with it is difficult to comment on why you feel this way but we pride ourselves on giving the best customer service to all our customers and we really hope to see you again soon or at one of our ot5her branches.

Kind Regards

Emma-Jane Kisby

John Tungsten replied on

I won't be bother with any branches and neither can I be bothered to get in contact about my complaint - not worth my time especially since you'll side with your staff and branches!

Gokul S posted this review on

Gokul S gave HiQ Peterborough 5/5

Honest and prompt service. Reasonable cost

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Gary Thatcher posted this review on

Gary Thatcher gave HiQ Peterborough 5/5

Very helpful members of staff, and very quick service

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