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How did we measure up?

We value your feedback because it’s one of the best ways we can improve our services to you. We value it so highly in fact, we're happy to pay for it.

Simply search for the store you visited or tyre you bought and leave your online review (good or bad) on their reviews page and we'll enter you into our monthly free prize draw to win £100* worth of Love2shop vouchers.

*Terms and conditions apply
See the previous winners
May 2017

Andrew N

May 2017

HiQ Lancaster Tyres & Autocare

For the month of May, our HiQ centre in Lancaster are overjoyed that their customer Andrew has won the £100 Love2Shop vouchers for his lovely feedback after his visit to the centre.

Andrew uploaded the following review to HiQ Online after his visit to Lancaster:

Brilliant. HiQ Lancaster were really helpful on the phone when I enquired - price quoted for the wheel balancing was also really good value. I was offered an appointment the same day and the team started work within minutes of me arriving. Everything about the service offered at HiQ was superb. The staff member at reception, the guys doing the work - all came across as really professional with great customer skills too. You could tell my watching them that they were competent and going about their work in a completly fuss free unstressed manner - created confidence as a customer and the impresssion they really knew their work well. And best of all they sorted out the problem with my wheels so the car drives smoothly now. Much better experience all round than some of the other Lancaster tyre centres! Great all round. Thank You!

HiQ's customer service initiative sees a customer win £100 Love2Shop vouchers every month for their feedback on out website. This is to ensure that HiQ's level of customer service is constantly improving. HiQ Lancaster have said, "We are so pleased to see one of our great customers, Andrew, win this month. We encourage customers to leave a review for us once they have visited, and we love reading their feedback. We are always looking to improve ourselves and we welcome any constructive comments! Well done Andrew and happy spending!"