What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

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Customer Reviews

Luke Saul posted this review on

Luke Saul gave HiQ Telford 5/5

I have been using Hiq Telford for years now. I cannot fault the service they provide. Their prices are competitive and you probably could get any job slightly cheaper elsewhere,BUT Hiq is worth every penny in my opinion. I highly recommend this garage and wouldn't go anywhere else.

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Michael Edwards posted this review on

Michael Edwards gave HiQ Telford 5/5

I booked an MOT for my son's on Wednesday 8 Feb and the centre were able to carry out the MOT on Thursday, the next day - that's really quick and fitted-in really well. Unfortunately, the vehicle failed the emissions test but with a few 'tweaks' under the bonnet and the advice and recommendations of the manager, the car passed the MOT later that day. I was very impressed with this customer service - the manager could have just said "it's failed, take to the local dealer etc..." but his help and experience not only saved me the time and inconvenience of taking the car to the dealer but also, I'm sure, saved me a lot of money. Thank you and 'well done' Hi Q Telford - I'll be back !!!

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jonathan reynolds posted this review on

jonathan reynolds gave HiQ Telford 5/5

Good price and able to fit at short notice

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Andrew Stevens posted this review on

Andrew Stevens gave HiQ Telford 5/5

Having visited this branch on several occasions with several cars I have always been impressed with the service offered by the staff, always willing to help, only suggesting things that need fixing only when they really need fixing (unlike other garages) and offering good value for money. I will continue to use this garage and have already made family and friends aware of how satisfied I am with the service. Keep up the great work.

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Terence Ball posted this review on

Terence Ball gave HiQ Telford 5/5

I have used this garden get for the last 15 years and have 4 new tyres every year. I have never had anylon problem and have always been very satisfied with the result. Staff are friendly and very helpful and I will never use another garage!

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Terence Ball replied on

of course, I meant garage :) thank you

Simone Hitchin posted this review on

Simone Hitchin gave HiQ Telford 5/5

This is my third visit. Again, I was very impressed with the service I received! A member of staff came to me straight away and my problem was sorted in minutes who was a friendly member of staff. Well done guys! Keep up the excellent service!

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N Bowen posted this review on

N Bowen gave HiQ Telford 5/5

I always use HiQ for tyres and general repairs / replacements for brakes / exhausts and I have never been let down. They have always been friendly and accommodating and no job is too small. They also get you booked in quickly if you have an urgent problem. They always have good deals on good quality tyres, too.

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S Hitchin posted this review on

S Hitchin gave HiQ Telford 5/5

Very impressed with my first visit after it was recommended to me. My attention was drawn to work that had been missed by my regular mechanic which was then rectified. This was not only a great help but showed great honesty. It also meant that the tracking could go ahead. If i hadnt been made aware of this i may have been charged twice for tracking by anyone less than honest! Will be using them again and recommending to friends and family. Great service!

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Iwan James posted this review on

Iwan James gave HiQ Telford 5/5

Top quality service- I turned up for a couple of new tyres for the front- the tyres were fitted professionally and quickly and every care was taken to ensure the alloy wheels remained in good condition. The service was fast, efficient and commendable. I will be recommending this centre to my work mates and personal friends. My vehicle was handled with care and professionalism by Dom. Excellent service. My last review was deleted or was not placed online, maybe this one will.

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Iwan James posted this review on

Iwan James gave HiQ Telford 5/5

Fantastic service- visited here after being recommended by a friend, very competitive prices- really good tyres for a really good price- and the service was top notch- visited during dinner at work and the two front tyres were changed, balanced and refitted quickly and with care- really efficient and highly recommended customer service- the representative I dealt with was Dom and he handled my tyre change professionally and with great tact. I will be coming back here again and again for tyres, excellent service with a smile. I will be recommending to my work colleagues and friends.

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Si Pescod posted this review on

Si Pescod gave HiQ Telford 5/5

Courteous and proffessional service, as always. MOT sorted last week and tyre fitted today. Reasonable prices too. Thanks guys.

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James Sharpe posted this review on

James Sharpe gave HiQ Telford 5/5

Faultless, would suggest all my friends and family visit.

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A.Hart posted this review on

A.Hart gave HiQ Telford 4/5

slight lack of stock but from what I saw they do their best to get it for you.

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Kirsty posted this review on

Kirsty gave HiQ Telford 5/5

I popped in to enquire about some new tyres, staff were very helpful and informed me of the various tyres available and prices, and fitted them there and then! Thanks!

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ann southall posted this review on

ann southall gave HiQ Telford 5/5

When i first rang the centre i was very well informed as the the price it would cost to have the replacement  brake pipe fitted to my puma.  I was given 2 prices as there were not sure which pipe needed replacing.  They rang me when the car was ready and i picked it up. The price was the lower price i had been quoted as it was the small brake pipe.  Staff were very efficient, friendly and i felt that i given a really good service. i would definatetly return to have more work done in the future and also reccommend them.

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pete shipton posted this review on

pete shipton gave HiQ Telford 5/5

Had a car sat on my drive for a couple of years, the staff at the Telford branch went that extra mile to help me get it back on the road, as had my current car written off. Got me booked in at very short notice, and any repairs needed they called me every step of the way, and were all very reasonably priced. Overall I'm more than pleased. I always use them for MOT, tyres etc and have never been disappointed. Good prices and excellent service what more do you need? Thanks Guys

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Dave Wright posted this review on

Dave Wright gave HiQ Telford 5/5

No problems whatsoever

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Martin Cocking posted this review on

Martin Cocking gave HiQ Telford 5/5

Fantastic service, battery ordered was wrong size, contacted them. and they went above and beyond the service, ordered correct battery and brought it to my home and fitted. Thank you guys, will always bee at the top of my list from now AAAAA+++++

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Danni posted this review on

Danni gave HiQ Telford 5/5

Very friendly and fast service. 

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