What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

Customer Reviews

4 months ago
Sorted and done within 20 mins even…

Sorted and done within 20 mins even though I was early

Shaun Keeble
5 months ago
Clean workshop & waiting areas

Clean workshop & waiting areas, friendly and efficient

Peter Mackay
5 months ago
Very friendly and accommodating

Very friendly and accommodating, especially as i had to change my plans due to work commitments.

Colin Lethbridge

Kevin Sandford posted this review on

Kevin Sandford gave HiQ Tunbridge Wells 5/5

I cannot recommend HIQ Tunbridge Wells enough! I recently had a sensor go on my 2008 Astra which whilst not essential was still something I was keen to rectify to keep the car running as efficiently as possible. I currently reside in SE London and the local garages I spoke to quoted me quite high so I decided to look elsewhere. Five years previously back in August 2013 I had an exhaust fitted by HIQ Tunbridge Wells and remembering them being helpful, not to mention reasonably priced I decided to enquire about a quote and I'm certainly glad I did! Not only were they cheapest but their level of service was next to none! They were able to fit the part needed within an hour of arriving, but being stubborn my car's check engine light came back on later that evening. I contacted the garage who invited me back in and changed the part free of charge, but again the check engine light came back after a day (my Astra likes to be difficult) when I explained what had happened I was invited in for a third time and Keith and the team again looked at her free of charge to get the issue resolved. How many other garages would put in this much effort without charging? My car is now getting 48MPG (not back for a 10 year old 1.4 engine) and running as smooth as new and no, the engine light hasn't came back on! I may live 20 miles away, but next time I need any repairs or an MOT I'm going right back to HIQ Tunbridge Wells!

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Radu-Sebastian Fogas posted this review on

Radu-Sebastian Fogas gave HiQ Tunbridge Wells 5/5

I have used HIQ TUNBRIDGE WELLS for a number of years now for different services, such as tyres, servicing, diagnostic, MOT. I have always been VERY please with the level of service that I have received. They are always professional, able to solve my problem or find a solution, always giving their best to their customers. The customers service is second to none! Thank you Keith and the team! Sebi

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Daniel Clark posted this review on

Daniel Clark gave HiQ Tunbridge Wells 5/5

Best garage experience in kent .. all staff friendly and welcoming very professional and second to none customer service

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Phil Goddard posted this review on

Phil Goddard gave HiQ Tunbridge Wells 5/5

Great experience with HiQ Tunbridge Wells- nothing was too much trouble despite my wheel problems. Friendly efficient service - will be back.

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Hannah Packman posted this review on

Hannah Packman gave HiQ Tunbridge Wells 5/5

After trying various garages my partner recommended HiQ to me and I have been using them ever since. I am really happy with the level of service and friendliness of all the team, but in particular Keith. He is very efficient, reliable and very helpful. I've not experienced any problems and I look forward to taking my car in, it's very convenient for me as I can leave my car there and walk to the shops, but if only a short trip they have a comfortable waiting area with TV, hot drinks, magazines and viewing window so you can see your car as it's being worked on.

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Tiv Gombas posted this review on

Tiv Gombas gave HiQ Tunbridge Wells 5/5

HiQ in Tunbridge Wells impressed me immediately by an instant reply to my email requesting a booking. My car was done in no time, service by all staff was friendly and courteous. I only needed a puncture repair this time but I will surely return when other issues emerge with my vehicle. Seeing such a clean and tidy garage just added to my overall good impression.

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Nick Pound posted this review on

Nick Pound gave HiQ Tunbridge Wells 5/5

Superb service from Keith and the team, had both family cars MOT'd at short notice this week and great deals on both. I highly recommend these guys and will use them again whenever the need arises.

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Matthew Haines posted this review on

Matthew Haines gave HiQ Tunbridge Wells 5/5

This is the my second visit and I have once again been outstanded by the staffs help and speedy work on my car. A really kind and great bunch of men.

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Glen Davenport posted this review on

Glen Davenport gave HiQ Tunbridge Wells 5/5

Good friendly service.Keith is very easy to deal with Will recommend to all my friends

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Steve Flynn posted this review on

Steve Flynn gave HiQ Tunbridge Wells 5/5

Professional, knowledgeable, courteous and customer focused. Rare to find but Keith and his staff deliver all time and time again. Would highly recommend HiQ Tunbridge Wells.

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Nick Rogers posted this review on

Nick Rogers gave HiQ Tunbridge Wells 5/5

I've always been concerned that garages would undertake unnecessary work, on the basis that the work is necessary. However, no need to be concerned at HIQ Tunbridge Wells. They were brilliant. Great prices, great service, helpful and honest! What more could you ask for?!?!

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John Higgs posted this review on

John Higgs gave HiQ Tunbridge Wells 5/5

I recently had 4 tyres fitted to my Audi which performed excellently at the UK legal limit, whilst in France the car suffered steering shake at 130 KPH (84 MPH), on returning to the UK I took the car back to HiQ Tunbridge Wells where Keith and staff rebalanced all four wheels, this reduced the shake but did not totally eliminate it. Over a further three visits at no extra charge a process of elimination proved the problem to be one of the wheels slightly out of true. The workshop and customer facilities are as clean as the staff are professional, I will certainly be using HiQ Tunbridge Wells again. Thanks Keith and staff for going the extra mile (no pun intended) to deliver impeccable customer service.

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valerie mathews posted this review on

valerie mathews gave HiQ Tunbridge Wells 5/5

I have been using HIQ tun wells for years.Keith and his team deliver excellant all round service. I have even had to call from work  and they have been able to see the car on my way home dispite being very busy themselves, highly recommended.very fair on prices and always very efficient. great job !!!!  

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Dale Curtis posted this review on

Dale Curtis gave HiQ Tunbridge Wells 5/5

Been on quite a few occasions since they opened and from the word go was impressed by the high standard of service, far beyond that which is associated with the motor trade. Throughly recommended for tyres, MOTs, servicing etc.

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Michelle Austin posted this review on

Michelle Austin gave HiQ Tunbridge Wells 5/5

We have used HiQ T/W several times now and have received excellent service every time. Staff are really friendly and helpful.  Always dealt with quickly and efficiently and have no hesitation in recommending them to others.  Thanks!!

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Robin Newbold posted this review on

Robin Newbold gave HiQ Tunbridge Wells 5/5

Very welcoming and knowledgable staff. Excellent service. Will go the extra mile to help. Highly recommended!

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Martin Belling posted this review on

Martin Belling gave HiQ Tunbridge Wells 5/5

Very friendly and knowledgable staff. Will definately use again. Thank you!

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Marianne Wilmott posted this review on

Marianne Wilmott gave HiQ Tunbridge Wells 5/5

They were great, friendly, understanding, professional & efficient

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Liam Moody posted this review on

Liam Moody gave HiQ Tunbridge Wells 5/5

Fast, friendly and helpful, can't fault it. Also a pleasant waiting area.

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Joanna Hanland posted this review on

Joanna Hanland gave HiQ Tunbridge Wells 5/5

Great service, really helpful staff and good value for money. A genuinely pleasant experience, I'll definitely be going back.

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Bruce Wilmot posted this review on

Bruce Wilmot gave HiQ Tunbridge Wells 5/5

I have used these guys a number of times now and everytime they have been great. Service is courteous, knowledgeable and efficient. Prices very fair. Alround not any point in going elsewhere.

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Chris Piper posted this review on

Chris Piper gave HiQ Tunbridge Wells 5/5

Amazing service! A very clean, family friendly business and very welcoming staff!

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Nick Stanbury posted this review on

Nick Stanbury gave HiQ Tunbridge Wells 5/5

I first used HiQ to fit a tyre bought from Black Circles and was impressed with the courteous and efficient service provided. Several more tyres and a couple of service jobs later (for me and other family members), I remain very satisfied. Most recently, when my car's battery 'died', Keith and his staff reacted immediately and positively to get and fit a replacement, and at reasonable cost. I always feel that I am made welcome at HiQ and my car is in capable hands.

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Clive posted this review on

Clive gave HiQ Tunbridge Wells 5/5

Until yesterday I had not previously used HiQ. I found their manager Keith and fitter Nick to be knowledgeable, helpful and efficient. Nothing was too much trouble for them. Apart from a minor hiccup with the invoice (which was rectified immediately it was found) they provided a first class service, and at a good price. Highly recommended.

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Johanna posted this review on

Johanna gave HiQ Tunbridge Wells 5/5

Friendly advice, great service and a half price MOT to boot! They took their time to explain the problems with my car and worked hard to get them fixed within a reasonable amount of time, including getting parts in from a range of suppliers. I was given advice regarding which items needed sorting as a matter of urgency and which could wait, and I will certainly be going back for a service later in the year. Highly recommended!

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Phil Young posted this review on

Phil Young gave HiQ Tunbridge Wells 5/5

If you want a friendly, efficient service and a good price. HiQ is for you, because that is exactly what I found at HiQ Tunbridge Wells.

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Anthony S posted this review on

Anthony S gave HiQ Tunbridge Wells 5/5

Had new wheels and exhaust fitted to a classic Mini, a car that some mechanics I've seen don't have a clue about or want to touch but HiQwere really good, got the job done perfect and in great time. And a better price than I thought!

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Simon H posted this review on

Simon H gave HiQ Tunbridge Wells 5/5

First visit just to fit new tyres to my mint alloys.  They were very careful not to mark or scratch the rims when removing the old tyre.  Great job thank you.

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PhilG posted this review on

PhilG gave HiQ Tunbridge Wells 5/5

My specialist reccommended a specific tyre for my car. Unlike many other tyre dealers who only want you to buy what they have in stock, Keith ordered in the tyres I wanted. Thanks

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SEBASTIAN RADU posted this review on

SEBASTIAN RADU gave HiQ Tunbridge Wells 5/5

Hi.I was extremely impressed with Hi Q  I wish to say that if you are interested to spend less and the same quality just less money this is the place to be .I did go to all the services in Tunbridge Wells in special in industrial estate and for each item in Hi Q it was at least 10 -20 pounds less .All yours product to be replace they will get the best price for you and you the customer will benefit .I recommend to all of you .You will not regret it.

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Ema posted this review on

Ema gave HiQ Tunbridge Wells 5/5

I was extremely impressed with HiQ who fitted my tyres after I purchased them through Black Circles. The service was very professional and the gent who booked my car in seemed very knowledgable and it was a breath of fresh air to have someone patient enough to talk you through everything and not make you feel like you're wasting their time. I've just booked my car in for a service with them as well and will also be back with the other half's! Highly recommended.

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Richard B posted this review on

Richard B gave HiQ Tunbridge Wells 5/5

Have used HiQ Tunbridge Wells several times and always been very happy with the attentive, friendly and efficient service. Incredible value-for-money and convenient.

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Steve Jones posted this review on

Steve Jones gave HiQ Tunbridge Wells 5/5

My third visit with three different cars, each visit has been very easy, pleasant and very well managed. The guys know what they're doing, make every effort to ensure the work is done at a convenient time/date, and all at very good prices.

I will be back again for servicing, as well as the basics of tyres, brakes and exhausts.

Thanks

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Natalie posted this review on

Natalie gave HiQ Tunbridge Wells 5/5

First visit with my Partners Peugeot 206 for MOT, and was impressed with customer service as although the vehicle failed and to me this was my nightmare the whole experience with HIQ was exeptionally plesent as they soon got my vehicle back to being road worthy and legal at a great cost.

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Clare Barry posted this review on

Clare Barry gave HiQ Tunbridge Wells 5/5

Unusual to find knowledgeable and helpful staff, AND good prices. Will definitely be back

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David W posted this review on

David W gave HiQ Tunbridge Wells 5/5

First visited with 'mature' Golf (51 plate) for MOT and was impressed with customer service. Since been back with wife's Mercedes (ML500) (02 plate) for service including new front discs and pads plus brake line. Price was half last service at main dealer and all repairs fully explained and justified. Also they spotted space saver spare was leaking and organised wheel refurbishment. I have seen spare wheels returned almost flat from main dealer services. Only fault slightly too copious use of grease on door catches transferred to wife's coat - but at least grease applied. Seldom at main dealers.

I then took Jeep Grand Cherokee (58 plate) and again service was less than half main dealer price and nothing else required.

Will use again.

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Steve Jones posted this review on

Steve Jones gave HiQ Tunbridge Wells 5/5

Very knowledgeable team, polite, and really cared about my car, will definitely be back, thank you

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Kirsty Crouch posted this review on

Kirsty Crouch gave HiQ Tunbridge Wells 5/5

Had my puncture repaired last night, very efficient and friendly staff. I would definitely recommend family and friends to HiQ as a very reliable and trustworthy garage with very good prices. Would not hesitate to go there again. Thank you.

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