What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

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Customer Reviews

Craig Slater posted this review on

Craig Slater gave HiQ Egremont 5/5

If your thinking of using this garage don't hesitate really good customer service and seem to have a good team, good quality work done, I will be using them from now on for all my motoring needs.

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Matthew Rumbelow posted this review on

Matthew Rumbelow gave HiQ Egremont 5/5

The HiQ Egremont team completely saved the day last weekend. After a wet and miserable walk around Langdale on Friday, my car developed a bad knocking sound from underneath and a weird sound when changing gear. Fearing the worst, I still had to get back over the Wrynose and Hardknott pass to our Youth Hostel, not to mention being over 200 miles from home with three mates with me and a weekend of walking still ahead. A nervous drive from Eskdale through Gosforth and finally into Egremont on Saturday morning saw every single garage closed. Everywhere was like a ghost town. By chance, I found HiQ in Egremont. I was expecting the same dismissive knock back I'd just had in the Ford garage ("an Audi? Nah mate, you'll have to go to Carlisle for that..."). What a lovely surprise to find a business a) open and b) more than happy to take a look. I was looked after by Eliot, who drove it onto the ramps and quickly discovered not a blown turbo as I'd feared, just a broken clamp and loose section of exhaust. A part was immediately ordered and delivered half an hour later (with many apologies for the time taken!) It was fixed there and then for practically nothing. No rip offs, no tutting or shaking of heads - just polite, friendly and efficient service from everyone at HiQ Egremont. Guys, THIS is what customer service should be. Long and short - the weekend's walking was saved and I didn't have to call the AA and go home on a flatbed. Brilliant.

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michael cooper posted this review on

michael cooper gave HiQ Egremont 5/5

Very impressed on my first visit with the friendliness of the staff and the service supplied. Will definitely use again.

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