What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

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Customer Reviews

Peter sherwood posted this review on

Peter sherwood gave HiQ Egremont 5/5

I have just used the Egremont branch for the first time to replace a worn tyre, I ordered online and the website is incredibly easy to use and for tyre replacement you are given a choice of tyres and prices to choose from to suit your budget, upon arrival at the branch I could not have been more impressed by the service I received from the staff, from being met at the door, given the choice of waiting or coming back in 30 minutes and being thanked for choosing Hi Q to replace the tyre. I cannot recommend them highly enough and I will be using them again.

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Sophie Green posted this review on

Sophie Green gave HiQ Egremont 5/5

After a bad experience with another garage who were unable to identify the problem with my car, I was recommended HiQ Egremont by a friend. They went over and above what you'd expect from any garage, even picking up my car as it wasn't driveable, and providing me with a courtesy car until the works were done. Martyn and his team showed an excellent level of knowledge, were very friendly and provided me the reassurance that my car could be fixed; explaining from start to finish what was going to be done. I cannot thank them enough for all their help. I will 100% be using them for all future car needs!! Thanks all.

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Lindsay Jonsson posted this review on

Lindsay Jonsson gave HiQ Egremont 5/5

Wouldn't go anywhere else, Martyn and the team always give first class service and value for money.

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Craig Slater posted this review on

Craig Slater gave HiQ Egremont 5/5

If your thinking of using this garage don't hesitate really good customer service and seem to have a good team, good quality work done, I will be using them from now on for all my motoring needs.

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Matthew Rumbelow posted this review on

Matthew Rumbelow gave HiQ Egremont 5/5

The HiQ Egremont team completely saved the day last weekend. After a wet and miserable walk around Langdale on Friday, my car developed a bad knocking sound from underneath and a weird sound when changing gear. Fearing the worst, I still had to get back over the Wrynose and Hardknott pass to our Youth Hostel, not to mention being over 200 miles from home with three mates with me and a weekend of walking still ahead. A nervous drive from Eskdale through Gosforth and finally into Egremont on Saturday morning saw every single garage closed. Everywhere was like a ghost town. By chance, I found HiQ in Egremont. I was expecting the same dismissive knock back I'd just had in the Ford garage ("an Audi? Nah mate, you'll have to go to Carlisle for that..."). What a lovely surprise to find a business a) open and b) more than happy to take a look. I was looked after by Eliot, who drove it onto the ramps and quickly discovered not a blown turbo as I'd feared, just a broken clamp and loose section of exhaust. A part was immediately ordered and delivered half an hour later (with many apologies for the time taken!) It was fixed there and then for practically nothing. No rip offs, no tutting or shaking of heads - just polite, friendly and efficient service from everyone at HiQ Egremont. Guys, THIS is what customer service should be. Long and short - the weekend's walking was saved and I didn't have to call the AA and go home on a flatbed. Brilliant.

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michael cooper posted this review on

michael cooper gave HiQ Egremont 5/5

Very impressed on my first visit with the friendliness of the staff and the service supplied. Will definitely use again.

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