What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

Latest Trustpilot reviews

23 days ago
Top marks for HiQ Medway

I’ve used these guys for about 6 years both commercially and personally. Adam Warner always takes care of me and provides an honest and reliable service. I would recommend using HiQ Medway to anyone looking for a professional service.

Lee Wilson
1 month ago
Great Service

I used the Medway branch and cannot fault the prompt and good customer service I received. Especially from Adam he was very quick to help, honest and the prices were so reasonable. I will definitely be going back and I will be referring all of my friends and family.

Sarah Anthony
1 month ago
HiQ Medway in Chatham is the only place I go

HiQ Medway in Chatham is the only place I will take my car, Adam and the guys there are always there to help and I have always felt like they put me before making a profit which is great, keep up the good work!!!

Sarah balestrini

Customer Reviews

Connor Betts posted this review on

Connor Betts gave HiQ Medway 5/5

Absolutely cannot fault anyone here, especially Mark and Dave. They think outside the box to diagnose and correct issue that previous mechanics had struggled to diagnose. I told them the history of the vehicle and the fault and they told me exactly what the issue was caused by and even demonstrated and explained the reasons for it, and gave me a very fair price. Amazing customer service, two very down to earth people with none of the messing around or timewasting that you get with other garages. In future Medway Tyres will be the first place I go for any car trouble.

5 people found this review helpful, did you?

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Kirk Reynolds posted this review on

Kirk Reynolds gave HiQ Medway 5/5

Been using these guys for years.. wouldn’t go anywhere else now. Extremely friendly staff very polite can’t do enough for you. Decent prices. Good quality work.

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gary hudson posted this review on

gary hudson gave HiQ Medway 5/5

Not one for writing reviews, but these guys really helped me out when I was struggling to get hold of a particular tyre, contacted a lot of other local places that couldn't help beforehand. Will definitely go straight to them next time. Thanks. Gary.

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michael b posted this review on

michael b gave HiQ Medway 5/5

Ordered online, drove to the center and had four new tyres fitted by a friendly professional team for a reasonable price. Easy and hassle free, good job!!

4 people found this review helpful, did you?

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Ryan Crayford posted this review on

Ryan Crayford gave HiQ Medway 5/5

Very friendly and quick managed to fit me in on a Saturday and had tyres in stock unlike other places I tried

4 people found this review helpful, did you?

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Jon Theobald posted this review on

Jon Theobald gave HiQ Medway 5/5

Can't fault the service here, very helpful and happy staff, great service, would recommend to anyone

4 people found this review helpful, did you?

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Chris Mineham posted this review on

Chris Mineham gave HiQ Medway 5/5

My go to place for anything tyre related. Always get a prompt service by knowledgable guys who get the job done for a reasonable price. Never had an issue, would recommend to anyone and will definitely be back in the future.

5 people found this review helpful, did you?

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Sam Groves posted this review on

Sam Groves gave HiQ Medway 5/5

Always take our cars here no matter what the problem is. Mechanics are fantastic and we've never been let down in the many years we've used them. Would recommend to anyone with any issues with their cars.

6 people found this review helpful, did you?

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louise heffernan posted this review on

louise heffernan gave HiQ Medway 5/5

Fantastic knowledgeable staff. Very friendly and work in a professional yet jolly manner.

7 people found this review helpful, did you?

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