What our customer say about us

We’re dedicated to ensuring each and every customer leaves our HiQ centre happy. We like to think we succeed - but you don’t have to take our word for it. Find out what our customers have to say about us below.

Latest Trustpilot reviews

1 month ago
I have used this company a number of…

I have used this company a number of times & was really pleased with the level of customer service which I received.

Martin Henson
7 months ago
Mixed Experience

I like that I can select the required tyres online and book a time for fitting. Service was quick and effective but they dealt with a number of customers at the same time so it seemed the sale was more important than the customer

Stuart
7 months ago
If I could chose 0 stars

If I could chose 0 stars, I would. Awful service, extremely rude staff member, very unhelpful and seemed to have no interest in helping me with my car tyres in the slightest

Bethany Chatterton

Customer Reviews

Tim Armstrong posted this review on

Tim Armstrong gave HiQ Barwell 5/5

Pre-ordered the tyres I required and they were waiting ready to fit when I arrived. Tyres fitted quickly and staff professional and polite.

0 people found this review helpful, did you?

Report this post

Reply

Nick Thornber posted this review on

Nick Thornber gave HiQ Barwell 5/5

Great service. Informed and informative. Couldn't ask for better service.

1 person found this review helpful, did you?

Report this post

Reply

Bastien posted this review on

Bastien gave HiQ Barwell 5/5

Great service and friendly staff! I had a flat tyre on my way to the north and found that place. The manager and his employees didn't hesitate to help although the shop was closing. I would definitively recommend this place for the service quality and availability!

2 people found this review helpful, did you?

Report this post

Reply

Morgan posted this review on

Morgan gave HiQ Barwell 5/5

Very quick service, friendly staff, reasonable prices.

0 people found this review helpful, did you?

Report this post

Reply

Morgan posted this review on

Morgan gave HiQ Barwell 5/5

Very quick service, friendly staff, reasonable prices.

2 people found this review helpful, did you?

Report this post

Reply

Lydia posted this review on

Lydia gave HiQ Barwell 4/5

Barwell is an excellent store, which offers fantastic customer service and I would happily take my car there again.

0 people found this review helpful, did you?

Report this post

Reply

Christina Payne posted this review on

Christina Payne gave HiQ Barwell 5/5

Lovely Guys, Very down to earth and helpful

1 person found this review helpful, did you?

Report this post

Reply

Mrs Haddon posted this review on

Mrs Haddon gave HiQ Barwell 5/5

Excellent service. Staff were efficient and courteous 

0 people found this review helpful, did you?

Report this post

Reply

mandy posted this review on

mandy gave HiQ Barwell 5/5

Staff always polite and explain the problem well.  I have taken tyres into be checked before now and they haven't sold me anything because they were ok.  

Tracking had been out with previous tyres but after visiting here, tyres wore evenly and I did more miles per gallon! Always get a great service

0 people found this review helpful, did you?

Report this post

Reply