HiQ Carterton Manager
Get tyre smart
Ever wonder what those tyre numbers mean?
245/45/R18 91 V
- 245 - The width of the tyre in millimetres
- 45 - Profile height of the tyre sidewall as a percentage of the width
- R18 - The diameter of the wheels inner rim in inches
- 91 - The load index indicates the maximum load the tyre can carry
- V- The speed rating indicates the maximum speed for the tyre
I'm not a regular by any means however I have had my camper and car MOT'd here for the past few years and can't say I have been disappointed. However this year it is a shame to say I am. Booked my car in for an MOT which it failed for needing new front tyres. Fair enough - its wear and tear i'm not going to complain. However being charged £140 per tyre not fitted or balanced and on looking on this website and finding them for £97.55 - fully fitted, I find insulting. Now maybe I should of done my own research for the tyres and dare I say booked them through Blackcircles??? - but surely if you want to keep repeat business you wouldn't RIP people off?? I'm sorry but you have lost a loyal customer (I wouldn't of made you millionaires but you did get paid!) and I will not be recommending you to anyone else.
Visited HiQ to have 2 tyres fitted. Staff were friendly and professional and carried out work quickly and efficiently. When I asked their advice reference another problem I was experiencing with the car the Staff went above and beyond by not only advising on the problem but also assisting in solving it even though I had not booked in for this issue. I therefore have no hesitation in highly recommending HiQ and will be using them again for sure.
After having work carried out costing over £1500. On taking the car from the garage some 6 miles it broke down with the repair at fault. Subsequently needed to be towed this cost £150. HiQ refused to pay or even negotiate. Now seeking legal advice. This will probably be taken down by them but think twice before using.
At my age having good service really helps and makes my life easier and the staff at HiQ always provide that to me. They have been looking after my car for a couple of years, and the service has been exceptional. there friendly nature and great work means I will continue to use them for a long time to come.
I brought my car into have it disc's and brakes replaced and the service I got was fantastic as always. The staff always make you feel welcome and keep you informed throughout. I have been a regular customer for many years and look forward to many more years of great service. Well done to all the staff at Carterton.
The service is great, they always manage to squeeze me in at a time that suits me and have gone out of their way to help and have never pushed on additional work. As my car is a business car, they always make sure it is ready for the time need it. I have been going to them for the last 3 years and would highly recommend them.