Welcome to HiQ Tyres Ludlow where we never charge you until we know you’re happy!
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Ever wonder what those tyre numbers mean?
245/45/R18 91 V
- Click on the letters below to find out.
- 245 - The width of the tyre in millimetres
- 45 - Profile height of the tyre sidewall as a percentage of the width
- R18 - The diameter of the wheels inner rim in inches
- 91 - The load index indicates the maximum load the tyre can carry
- V- The speed rating indicates the maximum speed for the tyre
HiQ Tyres Ludlow
Have had tyres, MOT and services carried out on my partners and my car a few times now. Thorough, Professional and courteous.
MOT x2...Both mine and my step sons car went for MOT today 29/07/16,mine passed,but Step sons had a hole in the exhaust which i already new about.Pete advised that Karl who was testing the car would weld/repair exhaust if possible.Had a call from Pete who told me exhaust was not repairable,but had already checked out a price on replacement part.The price was very good so asked Pete if it could be fitted today at all,Petes answer "come back in an hour and it will be ready for you"When i returned some 50 minutes later the exhaust was almost finished,so had a cup of hot chocolate whilst waiting.Very nice it was too.End result:2 cars both MOT,ed and 1 very happy customer.Both Pete and Karl are very helpful and try their utmost to save the customer money which is very rare these days.Thanks to all of the guy,s at HiQ Ludlow,for your help and taking care of customers,i will be back. Rich & Jo.
Can't praise them highly enough, after couple of visits over the past couple of weeks, sorry for length but worth reading! Firstly a puncture, not really suitable to repair, so they did a good deal on four quality tyres fitted the next day. Whilst they had the car asked if they could regass the aircon as didn't seem too good, (was the hottest day of the though!) Anyway on collection bad news, told the pump had gone, could do a new one for around £350 fitted so agreed said they'd order it in. Contacted again, more than they expected now around £450 for the pump with fitting, said okay, even though price had gone up by £100. Dropped tthe car off the next week said they would ring when ready. Anyway had a call mid afternoon, car ready, did I want the good news? Urm yes...advised the pump was okay...then held my breath expecting the enevitable but you needed a new XYZ which will now cost £600. But I was greeted with a fixed it, nothing was faulty just an abnormally with the switch arrangements, in that you can't have economy and aircon on at the same time you either economy or comfort not both, (bit embarrassing considering the time I've had this car) So I picked myself up off the floor, pinched myself to make sure I wasn't dreaming and went to collect the car. So the outcome, was only charged for the re gassing, as the pump was okay and nothing was done basically apart from turn a switch off. Think they just Googled Mercedes aircon operating instructions in the end before ripping the perfectly good pump out just to check. Anyway the moral of all this is... that's it's nice to know there are honest tradesmen with integrity who respect their customers. When you consider Peter the manager who had probably (definitely) lost money with this job, could still explain to me with with great pride how he had sorted my aircon. Peter I salute you, with so many horror stories and even TV shows based on rip offs, and cons, it was nice to find someone who puts customer satisfaction before profit with a passion. When to a less scrupulous garage they could have got a free pump out of me, quite a worrying thought? I'll definitely be back, as I'm sure others will after reading this.
I spoke to Pete on Friday following a visit from the AA, he told me to come down on Monday and he would take a look at the car and put it through its MOT. A couple of small jobs had to be done and then its MOT all went without hitch and the service and professionalism is second to none. I can not recommend these guys enough.
Dropped in HiQ on the off chance they could fit my vehicle in for an MOT, they managed to get me in with no problem! Excellent service and very helpful staff. Would definitely recommend!
Absolutely fantastic service and professionalism: From the initial problem (catastrophic failure of left rear suspension & tyre bursting on impact with verge) on a local B road, where Darren actually stopped, offering call to family through his 'phone as mine had no signal, to making immediate offers to change tyre and follow my vehicle to Ludlow, as a great wing-man, to ensure back up/safety on route, to phoning ahead to prep workshop advising of arrival... to sorting all car impact problems/tyres/suspension repairs - Amazing professionalism and kindness. Outstanding personal service: I was offered and given immediate lift home (18 mile round trip) and thorough advisory call 3 hours later with comprehensive100% accurate quote of price including V.A.T. and alternative, professional recommendations on best solution; with HiQ sourcing perfectly matching bumper and lights for a 17/18 year old car....Then following day a 'phone call stating car was ready to collect and amazing offer of lift back to HiQ to enable me to pick up car. Utterly outstanding group of chaps who, at every point, were totally professional and kind. I have already recommended these chaps over the years but this whole recent experience has shown once again how great this centre is and how brilliant Darren and all of these chaps are. THANK YOU
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